SRI Management, LLC

[name removed] was great, her presence alone justified the high rent cost at the Pointe. She was recently let go from the Pointe, so I no longer consider the facility to be a good value.

Administrative staff really nice and caring and there to help. A few aides here and there are not real attentive according to my mother. Overall it is a very good place but I think they all have little issues with the people that look at it as a job and not a calling. That's understandable though.

Location convenient locked facility encourages residents to be active

Quality of care -It depends on the staff. The day shift is super, however the afternoon and night shifts are inconsistent. It depends who is working. Admin- If the resident is ambulatory and can self-feed, they will be fine. The care for residents in wheelchairs is affected by who is working. The administrative staff listens to family concerns, but there is a breakdown with the afternoon and night shift implementing changes. Food- The snacks and some dinners are difficult for residents with eating challenges. Activities - The men's dide rarely has activities. Legacy ridge was just purchased by a new company. If the resident is ambulatory and can self-feed, they will be fine. The care for residents in wheelchairs is affected by who is working.

The community is welcoming, supportive and clean. Staff seem to genuinely care about the residents at least on the memory care side. I visited a number of facilities in the area and I found Westhill to be the best fit. I would certainly recommend it.

They are very attentive, caring and thoughtful. I would recommend them to others who are searching for a place for their loved one.

They have a positive way of being. They are always happy to help and answer any questions and concerns. The memory center carpet needs to be changed ... They said that will be happening soon .

Good food, plenty of activities, beautiful dining room, and fully furnished living spaces at a great price. Yes, I would definitely recommend the community to others. In fact, a friend of mine recently moved in based on my recommendation.

I wouldn't recommend at the moment but I need to give them an opportunity to explain what is happening.

[name removed] was very accommodating. She was knowledgeable of the facility and answered all my questions. Facility looked decently staffed and clean.

They are still working on dining issues but definitely making headway!!! I would recommend! [name removed]the director is doing great things!!!

Nothing specific but everything's been really good. Nothing to complain about. I would recommend them to others who are searching for a place for their loved one.

Thought the staff and facilities were great! However it would take over a hour (almost every meal) for the residents to be served. Also there are no options for a low sodium or any other type of diet.

The staff is very friendly and helpful. The room is plenty large and usually clean. Cleanliness could be a little better. I'm not sure how often my husband showers either. He usually argues against taking a shower, so maybe that's just him. I hoped the staff could convince him to shower, but it's really an unknown to me. [name removed] enjoys the food and he gets an adequate amount. The activities seem appropriate for the clientele. I love that it's a locked facility. I would like to be able to speak directly with the nurse practitioner when I can't make it there to see him myself. That has never happened.

In comparison to where she came from five stars. Overall as a new customer four stars. Voice your expectations to make sure their level of confidence matches. Staffing is very friendly and accommodating. They are attentive to my mom's needs and she seems happier overall.

I have visited 7 memory care facilities in our area and believe Indigo is the best fit for my wife, who is struggling with Alzheimer’s.

Nice looking and clean. Somewhat larger than what I was looking for (not as homey as I desired) but the rooms and common areas were well thought-out. I had limited interaction with staff other than sales manager.

There has been a new takeover and I have complaints. Like, pharmacy restrictions and not giving my dad his meds on a couple of occasions. They now charge people for laundry and cleaning. The head guy has not even called me back.

The med techs were great and I really appreciated the communication they provided. There were some challenges here and there but for the most part i felt informed. I noticed that there was not a lot of a specific activities geared towards male residents. Granted, I think there were a total of five, this did cause my loved one to isolate themselves A bit more than I wanted

What we like the most about the community is the level of care, the friendliness of the staff members as well as the management. Yes, we would recommend Sunflower Springs community to other families.