Spring Arbor Senior Living

The staff work well with us to take care of Mom with her challenges. Yes, we would recommend this community to other families based on the experience we have had so far .

I am currently employed at the Canopy at Duval Station. It is a beautiful community. I have never worked with a group of people with so much compassion for the Residents. We are all a team and work so hard to make our community a home. If you haven’t seen it you should stop by and visit!

Beautiful Ski Lodge like living. Veterans are honored and appreciated weekly. Open bar free drinks Thursdays. The staff is friendly and helpful. Issues do occur as they do everywhere but are handled quickly and professionally. The dining area is restaurant style service with an all the time open menu and an ever-changing daily menu. There is no cost for the dining room food or service. The restaurant is open all day for anytime dining and residents can order food to be brought to the rooms. There is a small walk-in free use Bistro open 24-7, with coffees, teas, spa water, juices, and pastries next to the game room and lounge area. There is an entertaining room for bingo, and community gatherings and events. There is a dining room next to the large lodge hall and adjacent to the restaurant that can be reserved for families getting together. The large covered and screened in patio next to the restaurant has a full kitchen and bbq, has a waterfall feature, and wonderful view of a wetland area. There is a library with huge bay windows and a fireplace on the fifth floor where fireworks from 2 local theme parks can be seen nightly. There is a smaller card and pool room with slot machines and a full kitchen setup for poker or other table games. They have a movie theater that plays movies twice daily. They have an in house salon. Community laundry rooms on every floor, and several public bathrooms. Weekly room and bathroom cleaning, laundry, and linens service. They have in house primary care, physical therapy, occupational therapy, podiatrist, psychology, psychiatrist, nursing staff and station, pharmacy, and more. Rooms are hard floor for walkers and wheelchair ease. The showers are all walk in with no step or bump to go over and spill proof edge drains. Each apartment has a full kitchen and living room. My parents needed one of the 2 bed room 2 full bathroom units. All the doors are wheelchair accessible. Transportation within 10 miles of the ALF is provided and free even for wheelchair residents. The capacity of the lift is only 300lbs though. All above except for the salon and pharmacy are included in the monthly rent of the apartment. Residents smile, are content or happy, and very friendly. Most residents like to sit at many of the scenic spots and trade stories of their experiences or make plans to go shopping, see a movie outside the facility, or get together for Bible study, poker, or the like. The event coordinator is always helping residents get together for fumes activities. They have many elevators and a staff elevator for moving in and out of the facility to not disturb residents. The lodge is located on a hill that is one of the highest points in Florida so there is little chance of flood.

We toured White Springs Senior Living for our mom, and quickly felt at ease with the sales director. She gave a thorough tour and was so helpful with educating us on the correct care setting. She knew every resident and you could feel the connection that she has with them. The community is very clean and welcoming. The location is perfect for us to be able to drop in and see mom.

I love the atmosphere here and how it feels like family. I have made many friends here and extended family. The activity programs are great and so much fun! I especially enjoy the socials. I love that we get to go out into the community as often as we do. I like to help out my friends and staff anyway I can. I consider this place my home and I feel very safe and comfortable here.

Very happy with my mother moving into The Canopy of Duval Station. The facility is new with a caring staff. She moved in about six months ago and feels right at home.

I would give them all a 10. Out experience there was great. The staff was wonderful and helpful. Activities were great. It was expensive, but well worth the money.

We are very pleased with Spring Arbor. My mom has a one bedroom. The rooms are large enough for almost all her furniture. This has made it really feel like home. The bathroom is very large as well. The staff is very polite and friendly. They know everyone's name! They serve 3 meals a day with choices at each meal. There is a kitchenette area in the apartment with a sink, refrigerator, microwave and cabinet space. Nurses are on duty 24/7 and manage all medications. Family members are always welcome and there are many special activities for families to attend (Easter activities, Kentucky Derby party, Mother's Day tea, etc. ). The residents have an outing once a month to a local restaurant, transportation provided. There are also many activities: exercise, walks, bingo, movies, etc. Spring Arbor has a lot to offer for assisted living residents.

Loved Spring Arbor! They have been open long enough that everything goes smoothly. The staff is fantastic. They are very professional but also warm and friendly. I would highly recommend Spring Arbor to everyone.

It is a good place for care! The staff truly cared about the residents. Their job was a ministry to them. They tried to meet the different individual needs of the residents.

We liked that it was small enough for staff and residents to get to know each other but still had a lot of activities and outings. I would recommend.

My mom likes everything about Alto is glad to be there.

My mom was very hesitant to live there, but I got so many thank you's from her once she got settled. Most of the staff were amazing and made it worth staying- they were easy to like and went out of their way to help. As always, it wasn't perfect, but I feel like this was the perfect place for my mom.

The staff at Hearthside was very welcoming from the very first day. They continue to take great care of my mother, and she speaks very highly of them. The facility is always clean and inviting to guests. The apartments are clean and spacious. My mother enjoys the food at Hearthside, and the dining room staff very quickly learned what she likes, and does a great job of catering to those likes. At first, it seemed that Hearthside was more expensive than other senior living facilities, but it isn't. The price Hearthside gives is all inclusive, including laundry, transportation, food, Additional help if she needs it. The other facilities kept their base prices lower only because they then turned around and charged extra for all of the other services that can make a major life change so much easier.

We toured several assisted living facilities and decided on Alto Evergreen The staff at Alto are competent and friendly. The facilities, activities, and meals are very good. Any questions or concerns are dealt with in a professional manner.

My father and I chose Spring Arbor because SA is a smaller facility and dad felt other local facilities were too large. This smaller size facilitates a greater sense of community. The friendly staff get to know not only the residents, but also their families. Our overall experience has been wonderful. Dad is in AL and mom in MC. Everyone working at Spring Arbor are so attentive and truly care for mom and dad. Choosing to place a loved one in Memory Care is a difficult decision. Thanks to Spring Arbor, Mom has acclimated well to Memory Care. She is doing far better than I could have hoped for or imagined. I credit this to the caring work of the Cottage team. All are willing to help in any way, and they listen well. The entire facility is very clean which is also so important. We're very happy with our choice. We do believe Spring Arbor was the right decision for our family.

The place is beautiful, and very clean and well maintained. The staff is very personal. They know everyone's name, and family members, and they go out of their way to make each resident feel special. They have monthly resident meetings, and they almost always complain about the food. Some want one thing and others want something else. You can't please everyone all the time. My mom is used to eating out a lot. So for her, she'll never be happy. However there is a main menu, and an alternate menu for each meal. But you can always get soup and a cold cut sandwich, hamburger, or hotdogs. They desperately try to please everyone. Mom just keeps some microwaveable meals in her apartment. So if she can't find anything she wants, she heats up her meal in her apartment, and brings it to the dining room, so that she can eat with her table mates.

[name removed] at Alto was very accommodating to [name removed] anticipated stay 1-2 months. [name removed] provided temporary furnishings rather than moving so much at first on [date removed]. Sadly, God said her work her work was done .. [name removed] passed [date removed].

The staff is lovely and professional. Environment is clean and intimate. The facility always smells nice. The food has a high salt content and that can not be changed. We just don’t care for the institutionalized food.

Spring Arbor Kinston is a clean and cheerful/inviting place. The staff is always friendly and greets you by name. There is a calendar of many events and activities each month. It is displayed on a large bulletin board. There is a calendar for Assistive Living and another for Memory Care. They have a monthly newsletter with information and recognizes birthdays and anniversaries. My husband is in Memory Care now after being in Assistive Living for 3 months. He gets excellent care and individual attention and support. I'm very pleased with the care my husband receives here!