Spring Arbor Senior Living

So far our introduction to Wickshire has been nothing but excellent! My mom is not there yet but everyone has been very helpful they make you feel excited to be a part of their community ! I'm glad God sent me in their direction . I think my mom will really enjoy living there.

We chose Rosewood Village at Hollymead because it had the best reviews. Everyone in every department was kind and helpful. No complaints.

The facility is beautiful and well maintained. Perhaps a little short staffed in the memory care unit but the staff was helpful, kind and willing to try suggestions for better living

Food is excellent, safety(doors are locked daily at 8:00 on weekdays and 6:00 on the weekends), management is very helpful for issues you may encounter,

Spring arbor was the nicest facility that we came across. Very gracious entrance and nice area for sitting. The staff were wonderful and we felt very fortunate to have found this place.

Overall, we have found certain members of the staff exceptional: NP, OT, administrative staff exceptionally kind and helpful, especially with the stress and emotional turmoil with a demented family member. Very thankful for Rosewood Village. Would recommend Rosewood Village community without hesitation.

The staff is just really something else and I would hate to see you guys cut salaries or any kind of thing like that you got to have good pay to attract good people and everybody there is really good people Overall the staff's been amazing, especially the nurse the facilities are always clean I've been in others where there is typically an odor that's never been the case there [name removed] is really happy the room is really nice it's just been overall a wonderful experience and I hope you make absolutely no changes to Staffing or facilities unless you find something that actually makes it better

What our family likes the most about the Spring Arbor of Severna Park is that all of the residents there are being taken care of by nice people. We would recommend this community to others based on the experience we have had so far.

Excellent experience. Recommend without hesitation!

The staff at Spring Arbor of Cary were very helpful with the move in process for my loved one, even giving us temporary furniture until we could move my loved one's personal items in. The staff are very kind and supportive and the facility is very clean. There were initially some issues with the shower and laundry schedule, but it was addressed after I requested a meeting to discuss it. The director was very proactive about addressing all issues and even came up with other ideas to support my loved one with this big transition. I would recommend Spring Arbor of Cary to others.

This facility is very close to my home and it always had a good reputation.Excellent care my Dad loves living there. Would highly recommend

Spring Arbor of Wilmington was a very good experience. The staff members were great, they were very friendly and very attentive to the residents there.

The front staff and nursing staff, went above and beyond. They eased my mind about my mothers care, and each and every person went above and beyond. At no time did we worry about her safety, care or attention. We were called any time they needed information and they partnered with us to care for my mother as extended family members. We will forever appreciate the love and support they showed our entire family!

My loved one is currently a resident at Spring Arbor of Frederick. This place is outstanding. The staff are very attentive to those living there. It's heartwarming to see them interact with the people living there. The receptionist that greets me to check me into my loved one's area is always professional. Always friendly. Different people, but all are wonderful. She reminds me to check my loved one's mail. At he beginning of the month, she always asks if I need a new activities calendar for that month. Super helpful. The place is always clean and always smells nice. Like you are in someone's home. The move in process was simple. They gave me a date to bring the stuff to set up my loved one's room and they had plenty of carts available. There is a phone that the head supervisor on duty carries. On the occasion that I need to call or text, they are very good about getting back to me ASAP. Communication with the family is very good. Our experience so far has been all positive, so I would definitely recommend Spring Arbor of Frederick to anyone looking for a place.

We toured Rosewood Village at Hollymead during our search for a Memory Care facility for our loved one. This facility is beautiful. I would have chosen this facility instead, but the other facility that we were considering was all inclusive and I liked that. Ultimately, we decided to go with the other facility that had all inclusive pricing.

My loved one had a very good experience at Spring Arbor of Wilmington. My loved one was here for a Respite stay. I was very thankful that they were able to offer Respite care. The staff was very friendly. It was very very sweet that they brought out the red carpet for a wonderful welcome on her arrival. My loved one is a bit of a picky eater, so it is hard to please everyone with food. I can't say enough about [name removed], the Director and [name removed]. They are wonderful, caring people! I would recommend Spring Arbor of Wilmington to others.

Making the decision to move our mother from her private home to assisted living was not easy for her or her family. We had discussed the options available knowing the day might come that she could benefit from senior independent living with the option for different levels of care if/when needed. Windsor has been a perfect fit. Mom lives independently in her apartment but loves the group meals and activities. She enjoys the homelike environment and the staff are truly angels. They welcomed her with open arms and continue to treat her with kindness and respect. Knowing mom is safe and happy has given her family a sense of peace. Windsor Manor is an example of how Senior Living care should be provided.

The staff and management were all excellent. I can't say enough good things about how they welcomed us and the care of my brother received while he was there. It was very impressive.

We have been on the waiting list for the Spring Arbor Memory Care Cottage and finally received the call. It was definitely worth the wait. What a welcome! They had a welcome sign with balloons at the front door with moms name on it and fresh flowers with a welcome card in her room. The staff made us feel so welcome and the residents all came over to meet mom and show her around. Mom is so happy here. It is worth the wait to get on the waiting list.

It is a beautiful facility and the staff know my dad by name and always greet me when I visit. I am still learning names. They always take time to answer any questions I have. I try to visit at different times of the day and they seem to be pretty consistent.