Spring Arbor Senior Living

The entire facility and staff have been wonderful with the whole process behind moving my mother into Spring Arbor of Steele Creek. Through every step of the process, I have been taken care of and nothing was left unexplained, all thanks to the accommodating and knowledgeable administrators. The care facility staff have been extremely kind and gentle to my mother. My mother has late stage dementia and the staff have been so caring of this to help her adjust and ease her mind. The community is great and all the people there are wonderful. I could not be any more happy with Spring Arbor of Steele Creek.

They are engaged, and invested emotionally and physically with the residents. Even coming back in late evening to be with the family members when the spouse passed away. They are so very accommodating to any request from the residents. I can't say enough about the staff. The facilities are immaculate and the setup encourages interaction and activities.

They have transportation for residents to use but it just for medical appointments. However, having transportation that is included in the cost in this area is hard to find so this is a huge perk. Overall, it is a clean facility that has been renovated recently with kind staff. It is very clean with kind staff that are responsive

We were not given a lot of time to find a place for my mother, due to circumstances beyond our control, and everyone at The Piper was very helpful and understanding during a stressful time. We didn’t meet one person who wasn’t cordial, kind, and concerned. They make you feel as if you have known them forever, are easy to talk to, and are truly concerned about the resident and the family as well! We chose this facility mainly due to location and cleanliness, but knowing what I know now, I know I made the right choice for my mom.

The food is good, the staff is very caring. There are a lot of celebrations and activities. The express pharmacy is a great service, taking care of insurance and everything. There is furniture and bedding available if you don't bring your own. They made an extra effort to keep him in assisted living rather than memory care so he has more freedom.

5 My mother is very comfortable in her apartment! The staff is great and it is a very clean and welcoming senior living facility. I would absolutely recommend them to others who are needing to find a place for their loved one.

My aunt needs assistance and I can't think of a better place for her to be. It gives me peace of mind to know she has a professional staff to take care of her. Everyone is so nice specially [name removed]. Thank you all.

Clean and very organized. Friendly staff. Toured assisted living facilite. [name removed] is super friendly. Beautiful layout, great amenities. I would high my recommend this to friends and family. I wish my mother could have experienced this care prior to passing.

Tours are easy for the employees to conduct because the facilities are cleans, welcoming and bright. It seems everything that a resident would need is accounted for. Tours are smart to take in that we never know when we or someone we love or know desperately and unexpectedly are in need of extra care. This is certainly one care community you need to check out! If interested and a veteran, be sure to ask about a benefit you may qualify for!

My experience is this place is a home with wonderful Residents, Staff, sincere love and care provided. I strongly recommend if any are in need of Memory Care Facility this location would be perfect.

Love love love The canopy! Always smells clean with a great management team who always tries their best to be the best they can for their residents. I love how they can deliver all meals to the rooms; I think that definitely makes some residents feel comfortable in their apartment. The activities are amazing and the coffee social is great for everyone to catch up. I would definitely recommend this facility to anyone who is in need of a safe space for their loved one.

I had the pleasure of touring this community during their yard sale, it was modern and extremely clean. Well decorated and very nice staff. The management that I met were very down to earth and friendly.

I love this community very much. The staff are very friendly and very attentive to the residence and never fails to impress me. The management is also amazing and goes above and beyond for the residents. To med techs to care staff everybody is so loving and kind to the residents and us family members. 10/10 RECOMMEND this place.

Reviewed facility on [date removed]. Toured the model apartment which was very clean and spacious. The bathroom is very large and very handicap accessible. Staff is very friendly. The dining area is very nice.

OK, I’m gonna go over there so I’m not bothering [name removed]. Yes we reviewed the facility. It was very beautiful so clean. I just can’t believe how nice this place is and accommodations they give you the lady that tour us did such a wonderful job showing us around they have so many activities here. It’s just unbelievable. They do your laundry. The bathrooms in the apartments are huge. I just think that if I ever had to come somewhere when I’m older and can’t take care of myself, I would definitely come here. It’s just beautiful. I can’t even explain it and clean. Everything is so clean and organized. It’s just so nice.

I would rate 5 for all of the above. They were wonderful. The place was always clean, the food always looked delicious and the staff were so friendly. You could tell they loved mom even though she could be a little spicy at times. I would absolutely refer Spring Arbor to anyone.

All 5. Everyone very nice and accommodating. There might be a glitch here or there because people are human, but I have no complaints. If you have someone who is diabetic, you might let them know there isn't a diabetic menu as such (not that Iva would pick from it if there were, so it’s a moot point for her). However, they do have a varied menu, so someone who wants to watch their diet should be able to do so. They cheerfully transport Iva to her doctor appointments and come get her promptly when I text them she is finished. There are lots of activities, and the staff have always been quick to let me know if Iva needs anything or isn't feeling well and they think she needs something (different medication, physical therapy, whatever). Iva likes it there because "They leave me alone " (I.e. they let her live her life as she wants to, which is a great boon when you get old!)

The accommodations are very nice, the grounds are beautiful and well maintained especially as it is tucked back in the woods. The staff are all very friendly and refer to my FIL by name. His first day there they had a little welcome set up and it felt like every staff person stopped by to say hi and introduce themselves. Then they all left but we had no ideas of the "rules" of the facility. Like what time are meals, are family allowed to join for meals, how do we change his doctor over, do we need to sign in and out, etc. I found out that they lock the front door at 6 PM only by setting off the alarm when I tried to leave. He's been there six weeks now and we still don't know how the shuttle to the store works or if there really is one. These are all things I feel could be resolved with a simple orientation upon arrival/signing and a list of who we can contact if we have questions.

The staff are great to work with. If you have any concerns, there's always somebody that can help. They always have activities to keep my dad occupied and happy.

Received 2 recommendations and one was exactly the location we needed. From our initial visit, the staff was available & helpful with every question & detail that we had. Every visit I've made, the facility was clean, orderly & residents smiling.