Spring Arbor Senior Living

It is amazing how fast they personalize the relationship between you and the facility. The staff learns the families' names and calls you by name, which is important to me. Within the first or second week, everyone working with Mama knew who I was, from administration to the housekeeping staff. That was amazing to me. When a new patient moves in, they make sure everybody on that patient's hall knows all about the resident and their family. The staff are all very friendly They've created a consistent daily schedule for my mom and really strive to put their best foot forward. Any time I ask for a list of her meds, they've provided it promptly. The facility is clean. They offer great activities geared toward their residents, and they come and ask every time if she wants to go. They have Cornhole, Bingo, Canasta, Jackpot, outings outside of the facility, etc. The people running the facility are on top of everything, so much so that I wonder how they do it. Any requests/concerns are taken care of right away. It's a very nice facility. You pay more, but you get a lot more.

This was a nice community and was a bit more spruced up than another community I toured. I liked the homey feel at another community more.

Most of the staff are very caring. From the cook, the housekeepers, salon staff, nurses, caregivers, office staff and directors. They have good communication with family members and even came to visit us during a hospital stay. My advice would be to visit often and get to know all of them. Visit different days of the week and different times of the day. Build a relationship with those who are caring for your loved one. This particular location seems to have a good employer satisfaction and cohesiveness policy, which if a facility has happy staff you will have happy residents!

Spring Arbor has just been a wonderful experience for our family. Our loved one seems to be adjusting very well and she is being well taken care of. The staff members are incredibly personable - we have had no issues there at all. They have her in all types of occupational and physical therapy classes. Their activities board is full every day - they have musical entertainment, movie nights as well as field trips .

The staff in all sections of White Springs are excellent and very caring of their residents and treat them like extended family. We would absolutely recommend this community based on the experience we have had so far.

They do a great job. It's good value for the money. They take good care of my loved, and treat with them with respect. I picked this community, because It was close to where I live. Overall, I would recommend to other families.

When my family members and I visited SAORM last month, we felt truly welcomed througout our visit. All of the staff members, especially in the kitchen (btw, the food was absolutely delicious), were genuinely kind. In addition, [name removed] in particular, did an awesome job of giving us the opportunity to ask questions and converse, without making us feel overwhelmed or pressured.

I have the following to say about Spring Arbor. 1.The Sales Representative is a true professional. 2.The entire memory care staff is phenomenal. 3.The Chef is outstanding. Spring Arbor keep up the great service. There is a Blessing from God when you take care of our Seniors. Thank you!

Everybody, from the administration to the care staff (aides and nurses), was very caring with all of the residents, and not just my husband. All the residents I saw seemed happy and well cared for. I was very impressed with how much the staff truly seemed to care about the people they were taking care of in the memory care unit. And the food was very good as well.

Staff is always very friendly. My loved one is always saying she is happy here.

My family and I have loved this place since day one. It feels like home away from home for my loved one. <y loved one had tp be away for a while, but to God be the Glory, she is back and we are one happy family. There is no place like home.

Right when you walk into the community the staff members are all very friendly and are more then willing to answer any questions. Even if the staff are busy and a family member or residents needs assistance they will stop what they are doing so they are very attentive. The community is very clean and always smells fresh. We see plenty of different activities going on. Based on our experience we have already recommend Wickshire Creeks to other families and we will continue to do so.

Resident assistants are excellent. They take pride in making sure mom is well taken care of. Their service is amazing. They have menu activities for residents including bingo. Residents receive impeccable care here.

Spring Arbor is a great place to be. Staff is always friendly. It’s a very welcoming place for all who entered. Food is great and housekeeping is impeccable. Anyone would be blessed to be a resident at spring arbor.

My mother has been in three different assisted living arrangements and Spring Arbor is by far the best place she has ever been. The manager is [name removed]. She and her whole staff are the best. They were especially heroic all through the Covid pandemic. Food is very good also. Let them know and you can dine with your loved one. Highly recommend Spring Arbor!

We toured with The Piper and the tour itself was great. We were looking at another facility and just felt that the value for the money was much better.

We chose Spring Arbor of Frederick because the location was very convenient to my aunts friends and social group and also the fact that the facility is all on one floor. She has some dementia and the building is easy to navigate. The staff have been very responsive and easy to work with. I would recommend this community to others looking.

The community feels like family now. The staff are good at keeping the family in the loop on our loved one's care. The staff are flexible in meeting with the family and our requests. They have gone out of their way to accommodate and make my loved one feel safe and comfortable. This has given me peace knowing my loved one is well cared for. There are three meals a day served to the residents, and there are opportunities to have seconds. The dining staff will go out of their way to make sure my loved one has something they like to eat.

My loved one loves the community. The interaction with the staff is wonderful. We picked this community because, it was moms favorite. it was a newer facility, which is three years old, and another family member lives there. They are very responsive to families and residents.

The main reason we chose The Piper was because it's 10 minutes from my home. They do have housekeeping and It is very clean and well maintained. Lots of activities but unfortunately my mother is not being very social but they keep trying to get her to participate. The first month is definitely an adjustment period for all, we've had some issues but all have been resolved and yes I would definitely recommend The Piper for assisted living.