Spring Arbor Senior Living

My in-laws live at another Spring Arbor location, so when they bought something near our home, we had to go in for a tour! They are making a ton of improvements to the community and the team is so welcoming. We can’t say enough great things about our interactions with Spring Arbor.

Staff is thoughtful and caring of the residents. When issues occur whether impacting residents , staff or both, solutions are offered. Safety , good health and fun are priorities. Our family is very glad we chose Spring Arbor after interviewing various faculties in the area for our love one. And he made the choice!

My mom's sister was at the Piper before mom was so mom and my sister would go up to visit Aunt [name removed]. Every time they were there it was always the same. Staff was pleasant and always acted like they loved their jobs. Place was clean and interacted with all of the patients. That is why we chose The Piper and mom loves her new home. My sister visits weekly but I live 600 miles away so I do daily phone calls. Mom has only good things to say and participates in almost all of the activities. They knock on her door and off she goes. Is hard to catch er in her room sometimes, she is so busy. Would recommend The Piper and hope mom can live the rest of her life there. She's happy and that makes things easier for everyone.

Spring Arbor's staff have been absolutely amazing from our initial visit 2 months ago to having my mother-in-love in place within 3 weeks. They accommodated everything we could need. They held a room for her, they allowed me to park my car while I moved her belongings from Oklahoma to Virginia and more. The grounds are pretty and clean, near a park in a nice neighborhood with a wide range of medical services on-site and nearby. The staff is off the chart professional, friendly and caring -- everyone we met. The move in couldn't have been smoother. We ate there twice, once for lunch and once for dinner. Both meals were delicious and again the staff was attentive. The medical staff and assistants go extra lengths to care for mom as an individual worthy of respect unique needs. Similarly, there are many activities and they are encouraging without being pushy, and families are always welcome. We couldn't be happier having mom's new home with Springs Arbor.

I led a Bible study for about 15 weeks at Spring Arbor. I found the residents well cared-for, happy, and delightful to be with. They genuinely appreciate the opportunities they have for personal enrichment. The facility itself is clean and cheerful, and there seems to be plenty for the residents to take part in. I thought the rooms I used were comfortable and well-appointed. It was easy to volunteer and to get help when I needed it. Anyone who is looking for an opportunity to volunteer should consider Spring Arbor.

My father's 4 years at Spring Arbor were a positive experience. He was well taken care of and his transition from assisted living to the cottages was seamless. The staff is professional, caring and positive. His dietary needs changed during his stay and he was immediately given foods that were easier to manage. It was so convenient that there were medical professionals in the building twice a week and if he required medication it came quickly. Everyone, and I do mean everyone have the clients care and safety as a top priority. I would recommend Spring Arbor as one of the best assisted living facilities in Winchester. I'm so glad he was able to stay there.

We couldn't be happier with the care my father receives at Spring Arbor. The staff are truly exceptional—kind, compassionate, and incredibly attentive. They not only take great care of his daily needs but also genuinely spend time with him and keep him engaged. It's clear they care about the residents as individuals. One of the things that stands out most is how much he enjoys the food—he looks forward to meals every day! The team is always accommodating to his requests, whether it’s helping him with his TV or making sure he’s comfortable in his space. It gives our family real peace of mind knowing he’s in such good hands. We’re so grateful to everyone at Spring Arbor for the warmth and support they provide every day.

Mom was hesitant to move to an assisted living facility. After 6+ years of being the primary caregiver (by her choice) for my dad and almost 5 years of living in the home they built together without him, She decided it was time. I am sure the transition is never easy, but everyone at Spring Arbor has from before she moved in done everything possible to offer her a wonderful experience. She is happier and healthier than she has been for years. She is eating well and exercising regularly, has wonderful friends, & so many options of engaging activities. The care team & staff have all been so precious and kind to her. Every need is met. This is such a gift to me and the rest of our family as we know that she is safe and well cared for. Now when we visit, it is truly a visit- a time of laughing, sharing, and fellowship. Spring Arbor also offers many opportunities for family members to come and join in on the fun. Choosing to live at Spring Arbor was a truly wonderful decision.

My Mom first went to Spring Arbor in Apex 7 years ago…just for a week’s respite care so my husband and I could finally take a vacation together. When Mom needed more care than we could provide, Spring Arbor was the only place I considered. The staff has always been wonderful. They somehow manage to hire the most caring, compassionate people who seem to really consider the residents “family”. I have developed wonderful relationships with several of them and when I visit my Mom it’s like catching up with old friends. Spring Arbor of Apex is small enough that no one gets overlooked. The men and ladies in the kitchen do a great job also! My husband and I have attended many social events for families and it’s always such fun! Lovely theme parties, food, decorations, etc. So in closing, I’d definitely recommend Spring Arbor if you want a loving, safe environment for your loved one.

My Mom has been a resident of Spring Arbor Apex for over two years. She had been at another facility much closer to our home, but the care was subpar. It is worth the drive to Apex as I know, and have witnessed first hand, the love and care each staff member shows towards the residents. Even in the dining room, I see staff watching over residents as they eat, helping those that need help feeding themselves, and just sitting and chatting with them. The respect and humanity the residents are shown gives me great peace of mind. I truly feel that each staff member sees their work as a ministry. From the director to the receptionist, med techs, kitchen staff, cleaning staff, maintenance staff- all have a sense of purpose in their work. I would highly recommend SA of Apex to others looking for exceptional care for their elderly loved one.

What stood out the most is that it is clean and they are professional and caring. I would recommend to Spring Arbor to others who are searching for memory care for their loved one.

Love all of the staff! They are all for the most part friendly and treat my mom with dignity and respect. Keep the place clean.

The staff were wonderful and dealt with some issues my husband was having. It's a great place for family members who need extra care.

Our aunt chose this assisted living community for herself 2 years ago, after her Alzheimer’s diagnosis. It has been an amazing home for her. Her apartment is beautiful, the staff is amazing and have become like family to her, her days are busy with fun activities and adventures, and she has made wonderful friends. It’s also a small enough community that no one falls through the cracks-everyone receives top-notch care. Oh! Bonus-the food is excellent!

A Place for mom gave us many options to look at. We as a family of 5 siblings wanted out parents to be close by so we can all visit. The Shores of lake Phalen was not in the area us kids wanted to look, but when we went and toured The Shores of Lake Phalen we were stunned. It is a little bit further of a drive but for the price!!! We make the lager drive. All-inclusive Pricing has made it so easy for us to manage our parents finances. Thank you

The staff is very caring and professional. It is a well run, compassionate organization. Also, the staff feels called to do this work and they care about the wellbeing of the residents.

My mom has been residing at The Piper in one of their memory care units since late March. I am grateful for the staff who understand her dementia and genuinely care about her as a person. It makes a world of difference in her adjustment to this as well as the recent loss of her husband of nearly 65 years. While The Piper is close to my home, they have taken a great deal of the stress off of me personally.

Spring Arbor is great! The staff and residents act as a family. I enjoy spending time with the staff while visiting my father. My father's 1 bed room is perfect. The studio apartments are enough as well.

I moved my mother here in October 2023 from a similar community. I have nothing but great things to say about this community. The gentleman that helped us from the beginning was most accommodating, from being patient cause mom was nervous to move(it took us over a year to make the decision and get the move done, to the day we moved in. I am new to the metro and didn’t have much help with the physical move, he took time and came in on his day off to give us a hand moving furniture. The food was well above what mom was getting at her former community. Activities every day, outings on the bus. The maintenance director even came in to help us, hook up her television and introduce himself. I could not be more happy about moms time at this community.

Such a lovely place super clean super Demere really good stuff. Perfect price took really good care of elders parents and super nice I loved the layout and everything and everyone is super nice and respectful