Spring Arbor Senior Living

All of the staff at Spring Arbor treat the residents as family. I would definitely recommend Spring Arbor to others and have already done so

The patient bathrooms are not maintained well enough. Toilet is often soiled, shower floor is not clean. I wish showers were more than twice a week. I've asked for an additional shower when she has noticeable body odor. Patients that are incontinent need more frequent complete showers. The staff is wonderful, and the activities staff do a phenomenal job!

I have had 3 family members at Spring Arbor of Steele Creek. The staff here now is wonderful. They keep me informed and are so helpful to me and to my family members living here. The facility has just been painted and looks very nice. I very much appreciate all that they do for my family.

From the first day they showed an attention to detail and a kind and caring attitude. My mom loves the staff and the other residence. She especially enjoys the church service and Hymn singing every week that Is offered. We are very happy with our decision to go to Spring Arbor of Apex

For years, I stressed about finding a suitable assisted living care facility that would treat my mother with the care and respect she needs and deserves after 86 years. [name removed] in admissions was professional but also caring and transparent. She made me feel that I was making the right decision for my aging mother. The staff at Spring Arbor of Steele Creek are friendly, caring and respectful. They even spend time with her and paint her fingernails! My mother enjoys living there and has been establishing friendships with everyone. I'm so happy for everyone at Spring Arbor and I feel confident knowing that my mother is well taken care of. Ignore any review prior to [date removed] as the place is under new ownership and management. I wouldn't put my mother anywhere else as I have total confidence in Spring Arbor!

Staff which included nurses, kitchen help & especially the activities director, [name removed], genuinely cared for my mom & the other residents. Many times the office staff would step up if need be as well, often going above their job requirements to help the residents. Obviously over time there were my favorites who quickly became like family to mom & myself. The food was plentiful but typically rather bland as one might expect with many on restricted diets. But the residents always had multiple options which were selected the prior day. If they didn't like the choices they could opt for a grill cheese sandwich or something of that sort. Residents typically ate at assigned seats which helped foster friendships. Having an in house beauty salon was nice too since mom got weaker in those last few months of her life & it became challenging to get her out. The facility was always very clean & only a few times really smelled bad. At those times it was clear the staff were doing all in their power to assist the resident, get them & the area cleaned up & refreshed. When mom broke a slat on her window blind the maintenance guy came quickly upon my request & replaced her blind. I honestly couldn't have been happier with Spring Arbor.

Helping my Mom getting settled in and listening to her needs. Thanks for taking care of Mom.

The entire facility and staff have been wonderful with the whole process behind moving my mother into Spring Arbor of Steele Creek. Through every step of the process, I have been taken care of and nothing was left unexplained, all thanks to the accommodating and knowledgeable administrators. The care facility staff have been extremely kind and gentle to my mother. My mother has late stage dementia and the staff have been so caring of this to help her adjust and ease her mind. The community is great and all the people there are wonderful. I could not be any more happy with Spring Arbor of Steele Creek.

They are engaged, and invested emotionally and physically with the residents. Even coming back in late evening to be with the family members when the spouse passed away. They are so very accommodating to any request from the residents. I can't say enough about the staff. The facilities are immaculate and the setup encourages interaction and activities.

They have transportation for residents to use but it just for medical appointments. However, having transportation that is included in the cost in this area is hard to find so this is a huge perk. Overall, it is a clean facility that has been renovated recently with kind staff. It is very clean with kind staff that are responsive

We were not given a lot of time to find a place for my mother, due to circumstances beyond our control, and everyone at The Piper was very helpful and understanding during a stressful time. We didn’t meet one person who wasn’t cordial, kind, and concerned. They make you feel as if you have known them forever, are easy to talk to, and are truly concerned about the resident and the family as well! We chose this facility mainly due to location and cleanliness, but knowing what I know now, I know I made the right choice for my mom.

The food is good, the staff is very caring. There are a lot of celebrations and activities. The express pharmacy is a great service, taking care of insurance and everything. There is furniture and bedding available if you don't bring your own. They made an extra effort to keep him in assisted living rather than memory care so he has more freedom.

5 My mother is very comfortable in her apartment! The staff is great and it is a very clean and welcoming senior living facility. I would absolutely recommend them to others who are needing to find a place for their loved one.

My aunt needs assistance and I can't think of a better place for her to be. It gives me peace of mind to know she has a professional staff to take care of her. Everyone is so nice specially [name removed]. Thank you all.

Clean and very organized. Friendly staff. Toured assisted living facilite. [name removed] is super friendly. Beautiful layout, great amenities. I would high my recommend this to friends and family. I wish my mother could have experienced this care prior to passing.

Tours are easy for the employees to conduct because the facilities are cleans, welcoming and bright. It seems everything that a resident would need is accounted for. Tours are smart to take in that we never know when we or someone we love or know desperately and unexpectedly are in need of extra care. This is certainly one care community you need to check out! If interested and a veteran, be sure to ask about a benefit you may qualify for!

My experience is this place is a home with wonderful Residents, Staff, sincere love and care provided. I strongly recommend if any are in need of Memory Care Facility this location would be perfect.

Love love love The canopy! Always smells clean with a great management team who always tries their best to be the best they can for their residents. I love how they can deliver all meals to the rooms; I think that definitely makes some residents feel comfortable in their apartment. The activities are amazing and the coffee social is great for everyone to catch up. I would definitely recommend this facility to anyone who is in need of a safe space for their loved one.

I had the pleasure of touring this community during their yard sale, it was modern and extremely clean. Well decorated and very nice staff. The management that I met were very down to earth and friendly.

I love this community very much. The staff are very friendly and very attentive to the residence and never fails to impress me. The management is also amazing and goes above and beyond for the residents. To med techs to care staff everybody is so loving and kind to the residents and us family members. 10/10 RECOMMEND this place.