Spring Arbor Senior Living

When it became necessary to move my mom into assisted living. I was in tears at the prospect of having to do everything by myself. [name removed] the administrator at Windsor Manor saved my life that day. She walked me through every step of the way, assuring me that no question was too silly. She made everything so simple and my mom and I gained a loving and dedicated family from that day forward. I have never met more caring individuals than the staff at Windsor Manor. Their patience, kindness, and their willingness to go above and beyond daily is unlike anything I have ever experienced before. Windsor Manor is clean, comfortable, reasonably priced, and the staff and residents are closer to us than family. From the cleaners and cooks, to the handyman and nurses, to the excellent and creative Activities Director [name removed] , I have never heard anything but positive encouragement during our time here. We have been blessed us one hundred fold. Don’t look anywhere else, you can’t get better care than

We toured White Springs and immediately felt at ease with the sales director. She has been there since they opened and you can tell she loves what she does. She knows every resident and family member. My mom was very hesitant at first, but by the end of the tour, she was ready to move in. She moved in after the holidays and she is very happy. She loves sitting in the beautiful dining room and sharing a meal with new friends.

Friendly staff who are willing to work with multiple personalities. Room sizes are good. We have a roommate so they have various options.

I am the ex husband of the woman that was in there. Her daughter, also my daughter, was the person that handled the arrangements after our first visit to Spring Arbor. She had all good things to say about her mother's time there. She also stated that when it was time that Spring Arbor was where she would take her mother.

From the first visit to today, two months in residence, my sister has been treated very well, with respect, patience, and dignity. All staff members are very helpful to her and family members. Communication from the caregivers with family is excellent as well.

We love Spring Arbor & it seems to be the perfect fit for mom. The smaller sized facility plus wonderful caring staff have made for a great few months. Mom will never be "happy" not being in her own home but this makes more sense to her than independent apartment living did. And the place is kept exceptionally clean. Even to the point where the facilities guy came in to wipe mom's shower curtain down with Barkeepers Secret while I was there.

My mother in law received excellent care at Spring Arbor in Apex. We were impressed with everyone we encountered. The speech, occupational and physical therapists were also excellent. It was the right decision for us!!!

Windsor Manor staff feel like family. They get to know you on a personal level. They go above and beyond the expected, always. I would highly recommend them to others looking to place a loved one. Her time with Windsor Manor was not very long. The staff was extremely caring and helpful. Hospice came in and everyone worked together very well to help mom.

I would say all 5's except for meals. She said some of the meals she doesn't like. The chicken is sometimes dry for example. They do give a choice for other options which is nice. Overall she loves living at the Gables

The staff took feedback well and attempted to accommodate special requests etc. it's important that family be involved as staff was sometimes very slim.

Great staff and great communication. Calls when anything happens whether major or minor. Lots of activity and encourage all to participate. A variety of foods for breakfast, lunch and dinner. Would definitely recommend.

I can’t say enough how wonderful this place has been for my father. The staff was always very friendly and updated me on changes in my dad’s behavior and health. The place was clean and the food was good, as I had the opportunity to have dinner with dad on numerous occasions. My father has a private room in the memory-care facility. Wickshire Creek Crossing comes with my highest recommendation.

Spring Arbor exceeded our expectation in every way. My father is now living his best life, his mood, endurance, and overall quality of his life have improved. The staff is kind compassionate. The facility is top-notch clean and provides all his needs. Being a healthcare provider and RN for 33 years I know quality when I see it.

Unfortunately our loved one has passed away, but the time my mom spent at Spring Arbor was excellent. The staff are very professional and caring. The facility was very nice. Mom really enjoyed it and I would recommend them to other families who may need a place for their loved ones

I rate the food a 4. My friend passed away on [date removed]. The care they gave her was amazing. I highly recommend this facility to anyone! The care they give to each patient and the communication they shared with the family was just wonderful.

I evaluate all 7 areas at the rating level of 5. The most important aspect of the facility is its administrative leadership and staff. Phenomenal people who are the best of our communities finest citizens. Competent, Caring, Capable, and Compassionate Care professionals.

Very nice environment. Small and close knit. Provided a variety of services and activities for the resident

Spring Arbor is a very clean and beautiful place. It is well decorated for every season. The staff is very compassionate and professional. The nurse and cna’s were the best with my mom. They reorient the residents very well to make them feel comfortable. Highly recommend.

Familiarity with having former family members there in the past and convenient access for my Mother to visit daily with Dad while he was there. Also convenient to hospital and Dr's Offices for emergencies and follow-up appts. Highly recommended

The experience that I’m having for my mom is amazing. The first meeting with the director and sales coordinator made me feel comfortable and reassured that my mom was going to be taken care of properly. The staff is so caring and keeps me update on her care and needs and always so friendly. I highly recommend The Piper.