Spring Arbor Senior Living

The activity director works hard to include residents in activities. My mother in law does not ask for help and does not recognize her limitations. She is reluctant to engage in activities and has not adjusted to the facility. The person who does transportation plays the piano in assisted living most weeks on Thursdays so we try to take my mother in law to hear him. She also likes the rides on Mondays in the shuttle to sightsee. The facility was very helpful in working to accommodate the family to move her from assisted living to memory care when it became apparent that she was unable to be in a less restrictive environment after only a couple of days when she tried to leave. My mother in law states that she likes the food and it seems that she is nourished and she has gained some weight. The staff make certain that water and other beverages are given at all meals and they give each resident a warm washcloth before meals for hygiene. My mother in law says that the staff are kind and nice. She believes that she is in a motel even though she has been there for 4 months. The social interaction has been really good for her. The staff and the cottage coordinator for the memory care 400 building have been very responsive to our request for help in getting my mother in law more involved in activities. This seems to have helped her rely less on family for entertainment and we are hoping that this will help her adjust to memory care 400 at Spring Arbor Cary.

The in house physical therapy is fantastic. They keep things entertaining while they are working with you. If you do have a problem, speak up. The staff will work with you to try to resolve it. I would definitely recomemdbn The Canopy at Hickory Creek to others.

A few things the Allegro Parkland community could work to improve on - Dining options. Not enough good healthy food options like salads and more vegetables varieties and fruits. Like the hair salon. The movie theater bit need better communication about movies. Deliver to rooms the menu every week.

I would tell a friend they take very good care of my mom. But when it comes to reaching a price, make sure it is in writing from the beginning because ours ended up being $[removed] more than what [name removed]quoted. We chose here for two reasons. We liked the dementia unit. Great activity person and the rooms are larger than most places. It is very clean and kept up nicely.

Very good, not over the top concierge type communication. But very responsive to questions and needs. I picked this community because of the type of care, facility amenities (sun room, green house, floor layout), and cost was fair.

It's a good fit for my mom; she's thriving. [name removed] was available immediately to meet me & discuss my needs.

They have worked with us to accommodate daddy's needs. We have worked close with a few staff members to address daddy's needs, etc and to stay updated on his status. Per daddy's and other clients feedback. Could be improved. They are probably doing the best they can but they have been short staffed at times. Also my dad is in memory care unit and his mind is still very active so he could participate with front clients more but has been unable. This area could greatly be improved. Cost is more than what is being provided. Overall they have helped in many ways to accommodate our dad. I know no facility is perfect and at this time we do not plan to move him. It is convenient for family and he is getting his needs met. It is a difficult situation when a family member is placed in memory care but still has ability to function well cognitively. There are various levels of cognition in the unit and I know it is difficult for staff to accommodate them all.

The staff is great, he facility is homey. They could have better activities for the residents. We picked this community because it's close to family.

The staff at Spring Arbor of Cary are very friendly. The office people are sometimes hard to get ahold of and answers to questions are slow. Sometimes it takes 2-3 inquiries. Communication with the family is just okay. The housekeeping is great. The move in process was easy. My loved one hates the food. I'm sure it is okay, but she is very picky. She says that the portions are too small and there are never salad options or vegetables. She says they are very starchy, high carb, and too sugary. I guess she means desserts. There are snacks available all day for the taking, though, it's mostly bagged chips, etc. I would recommend Spring Arbor of Cary to others. My loved one is safe there and the physical therapy seems to be helping tremendously.

I places my family member in HarborChase of Evergreen 6 months ago. The place is pretty new and the ALMC is very open and airy. The private rooms are spacious like a studio apartment. The Care Partners & Nurses (& Director) have staff turnover like other places but they are very compassionate and know their clients very well. They have activities that are geared towards maintaining as much memory as they can. They take them out weekly for rides, lunch, events. My family member seems very happy. when I bring him back after a day out he always is happy to be back & has to socialize with everyone. I’ve rated them a 4 out of 5 because there is always room for improvement. However I do highly recommend that you take a tour and consider HarborChase

It's a good place to send a family member. Wish they handled meds and perscriptions better but overall we have had a good experience and glad that my father in law has a good place to go with caring people and fun things that keep him on a schedule and motivated. We picked this community because of the cost, cleanliness, and proximity to our home.

The staff are kind and helpful. I feel as though my mom is safe and taken care of there. The food is good and my mom enjoys the trips. It is expensive but it feels worth the cost.

My loved one is currently a resident at Dominion Senior Living Crossville. The staff is friendly. The housekeeping does a basic clean up, but could do more. The move in process was easy and the tram was supportive. The meals seem well thought out and the team is flexible for individual requests. I would recommend Dominion Senior Living Crossville to others.

The staff at Spring Arbor of Wilmington is lovely. Everyone is very loving and friendly. The housekeeping seems to be good. The bed is always clean and clothes are washed. The move in process was wonderful. They accommodated our weekend arrival. Everyone was smiles and welcoming. The Memory Care unit doesn't seem to have a lot to choose from in regards to activities. I would suggest that they have more activities. All in all, the place is fine.

A Place for Mom was very helpful to us. VERY nice informative and they went the extra mile to get us an interview when we only had one day left..They followed up eith was afterward. If it wasn't for the help of A Place for Mom we would not have found a great place for our Dad. I can't say enough about their help,niceness and caring. They are often short staffed and the food needs improved.

[name removed] has provided professional and informative information from day 1 which helped our family feel we were making the right choice for our parents. She would always answer questions or concerns and continues to do so. She has ensured that the staff provide nurturing care for our mom. (staff at the nursing station address her as mom or grandma!)especially with the recent loss of our father. I was so pleased to see this the whole week I visited,with them sharing how sweet & loving mom is. We are pleased with the daily activities contributing to her improved mood & socialization. Mom loves it here & braggs about the food! [name removed] has been a True Blessing in giving us peace of mind.

Staff is very competent and friendly and most of all caring Activities go on all day and keep mom cognitively stimulated and her dementia seems better since there. Based on the experience we have had so far, we would recommend Spring Arbor of Wilmington to other families.

We had an in person tour with Dominion of Florence and overall the community and the tour experience we had was a good one

My loved one is currently a resident at Wickshire Creeks Crossing. The staff at this facility are kind and work so well with the families of the residents. I am beyond grateful for Wickshire Creeks Crossing! I would recommend this facility to family and friends.

A very nice facility that feels more like a hotel than a care facility. We would recommend. We picked this community, because of the cost, the staff are great, and it was close to my Dad.