Spring Arbor Senior Living

Mary Stone made this tough situation incredibly easy. We are unable to be near my mother-in-law, so trusting her care to someone else was anxiety inducing. Mary at A Place For Mom emailed some homes right away and we found one the next morning. My MIL is SO happy there! It's been a long time since I've heard her this thrilled.... So, thank you Rosewood Village, Mary and A Place For Mom!!

The staff are all very friendly, but there's been a lot of turnover. It's a brand new facility that opened in 2013, so it seemed like they were working out the bugs for a while. It was a little rough at first, but hopefully the new directors will stay! Consistency of staffing is important for the elderly, so hopefully that will happen soon! Other than that, it's a beautiful place! The rooms are big enough to fit furniture! The dining room is lovely and the food is good! Also, they have all sorts of activities and I've seen them actually happen!

This was a nice community, it was clean, and the people were really nice too. It seemed like it was more active than a lot of the communities I visited. I don't know if they actually had more activities, or if it just looked that way, but it gave it a nice feel.

Mary Jass, the rental agent was so helpful and sensitive while helping us. The building is beautiful and everyone is friendly. The food in the dining room was also very good.

I chose the Rosewood Village after doing online research and speaking to people in the area who recommended them. So far they've been great!

Very impressive..staff friendly and informative. Patients seem happy and productive. Clean, odor-free (newly opened), homey. Gazebo and safe "outside" area for patients. Good security. All staff (hands-on as well as cleaning) trained with some ALZ classes.

Brand new property, very nice sized rooms, 1 to 5 ratio as compared to states requirement of 1 to 8. Very nice grounds.

Mom seems to likes the food. Overall, the staff is good and caring. The rooms could use more updating. It would be nice if mom could have more outings, in which she can interact and be more independent.

We chose Spring Arbor because it was all on one level which was important to us since she would be using a wheelchair or walker. Then when we met the administrator and the head nurse, we just really liked the way they communicated. The room size is great, she has the smallest one which is a studio and for her it is more than adequate. We always say that a facility can only be as good as their lowest level employee, I think if they were paid more, some of the aids would care more and that is for any facility, not just this one. Overall I would absolutely recommend to other families who are looking.

I advise families of patients with dementia to carefully keep track of dentures and hearing aids and things like that. Because Spring Arbor is not doing a good job of that for us. And that could be our expectation vs their expectation. But it's still very frustrating. It's a new facility, and they need to do more training and education. The director and management are good. But some of the daily staff don't talk to the patients properly in our experience. I understand that dementia patients can be difficult, but they need to continue to do more training. Overall the facility overall is very clean and nice.

We chose Spring Arbor because my mother lived in several different facilities so I had some comparisons and I also had recommendations from some of my friends. They have companion suites, but each resident has their own room and then they share a bathroom. I do think they could update some of their activities and that is something that I have suggested that to them and they really listened and some changes have already been made. I have been very pleased with our experience and would recommend them to others looking.

The community is only one floor and the community is smaller. The communication is good and they keep us well informed and up to date. I would recommend this community to others based on my experience.

The community is allowing us to visit with our friend. This was great to be able to visit again. The staff is wonderful, they are friendly and respond quickly to any questions I have about my friend.

We chose Spring Arbor of Greenville because it was nicer and cleaner than the others we had toured at the time. The room sizes here are adequate. I would recommend to others looking.

Mom is adjusting very well at Rosewood Village. She was sitting with her new friends when I went over there to visit. Everyone at the facility is friendly and helpful. It was a great decision to move her there.

My sister-in-law has been in assisted living at Spring Arbor for 11 months. It has become home for her and she has made friends and feels very comfortable there. The staff is friendly and the care is excellent. They have activities of which she has been a part. She is confined to a wheelchair and the aides are always available for her. I am very pleased with the facilities and the staff.

This community was our second choice. The community we chose was a little closer to family. The staff we met were very kind. The community was clean they allow pets and they seem to offer some nice activities.

I am happy with the community and the staff. The community is clean and always maintained. I am glad to know that she did get involved with the activities that are offered. This is a great community with excellent care. I would recommend other families to this community for a good value and care for there loved one.

Attitude of staff always positive. Clean, well -attended -to facility. Respect of residents is outstanding. Meals are tasty and a choice is offered. Outings are well managed and offered frequently. The atmosphere is encouraging (not dispiriting).

The director we met with was fantastic. I spoke to numerous residents along our tour and each of them said how much they love it here. It is an older community and was not quite as bright and cheery of an environment as the community we chose. I think mom would have liked it because she is very social and everyone there was very pleasant both staff and residents. They had lots of activities and good pricing. If this community was maybe a little closer to our home we would have chosen it. I felt that this was a warm and caring place for a loved one.