Spring Arbor Senior Living

The facility at Dominion of Anderson is new and well maintained. Staff is very visible and engaged. Care staff is respectful, courteous and helpful. Well organized and friendly.

When I first walked into Dominion of Florence, it looked like a resort. Not only were the staff members smiling and saying hello, but the RESIDENTS were doing the same! There is great communication with the family. I am greeted by name by the Executive Director. I highly recommend this facility to others. I am so happy with the choice that we made for my Dad.

Great clean facility. Love the different activities, especially the men's club for my dad. Like like the personal touch that many of the care for caregivers give. Would recommend to anyone.

Our dad came to Spring Arbor after an unexpected medical event. He was at another facility and it was very stressful to handle. “A Place for Mom” sent a referral for Spring Arbor and our experience has been very peaceful. The staff here has been very helpful during this period in our lives. They are constantly looking out for our dad and making sure he gets what he needs. Spring Arbor of Kinston has welcomed our dad and our family with open arms and we are thankful for the care they provide. They love our dad and all of the residents.

We picked this community because it was clean, bright, happy, visible and engaging staff, and close to home. It's really nice. It's bright, happy, calm, and engaging. I would recommend to other families.

The staff was very attentive and helpful. We could tell they really cared about our mother. Her room was very nice and clean. She told us there wasn't much to do though. Overall, she had a pleasant stay there, although it was very brief.

The staff are very friendly, professional and strive to know each resident's needs and to assist as needed. The facility is in excellent shape and the maintenance staff responds quickly. The housekeeping is good, my only concern is that public areas are serviced daily while living areas are serviced weekly. The administration and staff stay in good contact with family members. The meals are mainly 4-star with good variety. I would highly recommend this facility for respite or long term care!

Its hard to know when or where or even how to place your LO when its time. I suggest checking a few places but have to say The Canopy at Hickory Creek is a family. Everyone looks out for each other. The staff is amazing, informed and always able to help. There's always something to do or someone to talk to. My suggestion is to call and have a tour with DeShea Grimm... You will be happy that you have this place as an option.

Spring Arbor has been a blessing to say the least. My father has been a resident in memory care for about a month. The staff has gone above & beyond to make him, my sister & I all feel comfortable with this decision. They genuinely are concerned with him as an individual and he is treated with respect. The staff has been very attentive to all our concerns. [name removed] welcomed us as family from the 1st phone call. We visited several places before deciding on Apex. The facility is very clean and safe. Memory care is a tough decision to make but the entire staff has taken any guilt feelings we had out of the equation. Their communication with the family is awesome and they are easy to contact or at the least respond promptly. I would recommend this facility for assisted living (we did a very tempory stay) or the memory care for any family looking a clean, safe and accommodating facility for their loved one.

The community is very caring, compassion and has dignity. The staff was great at communicating, which was regular, and frequent communication. I would recommend to other families. It's the best that there is.

We could have not had a better experience! Mom almost never had to wait to get care. It was immediate! They would even sit in her room with her when she was afraid or lonely! Excellent care! It was a relief to know there were 2 caregivers, not 1. [name removed] were informative and kind to all family members visiting. Family felt welcome to come by at any time. It couldn't have been a better experience all around! There is no better choice! The care from both caregivers was loving and caring. My Mom rarely waited for help. The food was very good! The entire home was always shining clean. If someone wet the bed, they were changed and cleaned immediately in a loving way. I had not experienced this level of care anywhere else!

This place is awesome. I would recommend to anyone. My mom is doing so well there. They take such good care of their residents. They pamper them with polishing their nails, etc.

I guess trying to find the right fit. Meaning size of the facility, (number of residents, staff to resident ratio), location to outside businesses (grocery store, shopping, restaurants) if family wanted to take their loved one for an outing, or if the facility took residents to grocery or to Walmart etc.). What type of care level their family member needs (help with medicine, bathing, dressing, etc.) Need to clarify some remarks. Since staff turnover, has been inconsistent with laundry and cleaning of apartments. When head chef quit, was hard for remaining staff to provide same level of quality, but consider it a learning curve while new chef gets settled in. The activities director is really good and engages the residents as best she can. Wish there were more options for group exercising. My brother has Parkinson's so movement and exercise are key to maintaining flexibility and strong muscles. Any time I have concerns or questions, they are responded to quickly and I think we have developed a good working relationship. Hope this helps. I have no prior experience in assisted living.

It is a very good community and I highly recommend it. The staff is very easy to talk with. They answer your questions, and they say they give the people a lot of love and take real good care of them.

It was an easy move in process with friendly and supportive staff that were very communicative. The room sizes in memory care are small, but that is a good thing for those residents. I would recommend Rosewood Village at Hollymead to others looking.

Our family had an in person tour with Spring Arbor of Wilson and we thought the tour experience was great, but we needed to move our loved one in fairly quickly and they just did not have a bed available at that time.

Spring Arbor has been excellent in meeting my brother in law's needs. The communication has been very good and the staff all seem very kind and caring to all their residents. I stop by at various times and see them in action. I would definitely recommend to other families.

We didn't really look or considered any other place. I did Google other places but we visited Spring Arbor and that was it. We were so impressed with the appearance, the cleanliness, the warm reception. I had been to other places to visit others, but this time I had to select a place for my family member. Only if I had to would I have selected one of them. Payment is a little tight but we sacrifice for the service rendered. Family is quickly informed of issues when they arise. Family is welcomed to visit and participate at any time.

I am impressed with the staff, cleanliness and comfort given to patients in this facility. My loved one is a difficult case and he's treated well, with respect even he probably doesn't deserve it. I believe my loved one is in the absolute right place.

I toured this location and the other location the same day. They are designed the same. The sales lady was very knowledgeable and through with me. I met the owner at Greenbrier. it was so nice to know they are family owned. After a bad experience with [facility name removed] I wanted to place my mother quickly. Rosewood village was so great to work with. I am happy to have found a great place for her. They worked with her budget and gave her piece of mind.