Spring Arbor Senior Living

We have been extremely pleased with the care my father-in-law has received. They are very patient and deal with his confusion and agitation with calm redirection and distraction. Dealing with Alzheimer's can be very frustrating for family members, but allowing someone else to provide his care we can now be his family again. They have an amazing staff an a very spacious locked unit. When we leave him, we know he is safe.

My mom is a resident at The Crossings and I couldn't have found a better place for her to live. Every single person in there has been caring, kind, accommodating and loving. She loves it there, loves the residents and the staff. I have piece of mind knowing she's being well-taken care of day and night. The facility is clean, beautifully decorated and managed well. I am thrilled to have my mom there!

We toured this community. Overall we felt that it was homey and pretty clean. The staff seemed to be pleasant and responsive, and they seemed to have a lot of activities for the residents. Overall we thought it was excellent, and would probably be a good fit for our loved ones.

It's just been absolutely awesome, we are just thrilled. Everyone is ever so helpful, he has settled so well, we are so happy. We had lunch last week it was fabulous. We were so impressed with them, we didn't even look anywhere else. He is very content and very happy, getting along with all the staff.

We are pretty happy with it. We chose this community because the knowledge and expertise of their leasing manager was just outstanding. We also liked the location and the setting with the woods and the lake.

They are doing great, they are happy with the community. I don't have any complaints about anything.

Lisa very nice. Did not visit location as the starting rate would be $3875. She did recommend we try their sister organization Hawthorne Inn - however she does not think they have any openings at the moment.

The staff are all very friendly, but there's been a lot of turnover. It's a brand new facility that opened in 2013, so it seemed like they were working out the bugs for a while. It was a little rough at first, but hopefully the new directors will stay! Consistency of staffing is important for the elderly, so hopefully that will happen soon! Other than that, it's a beautiful place! The rooms are big enough to fit furniture! The dining room is lovely and the food is good! Also, they have all sorts of activities and I've seen them actually happen!

This was a nice community, it was clean, and the people were really nice too. It seemed like it was more active than a lot of the communities I visited. I don't know if they actually had more activities, or if it just looked that way, but it gave it a nice feel.

We choose the Emeritus because it had everything we where looking for in an assisted living facility, including a good price. The one downside is the two bedrooms are configured strangely, but we got one that was modified, so it will work out wonderfully.

Mary Jass, the rental agent was so helpful and sensitive while helping us. The building is beautiful and everyone is friendly. The food in the dining room was also very good.

Very impressive..staff friendly and informative. Patients seem happy and productive. Clean, odor-free (newly opened), homey. Gazebo and safe "outside" area for patients. Good security. All staff (hands-on as well as cleaning) trained with some ALZ classes.

Brand new property, very nice sized rooms, 1 to 5 ratio as compared to states requirement of 1 to 8. Very nice grounds.

Mom seems to likes the food. Overall, the staff is good and caring. The rooms could use more updating. It would be nice if mom could have more outings, in which she can interact and be more independent.

We chose Spring Arbor because it was all on one level which was important to us since she would be using a wheelchair or walker. Then when we met the administrator and the head nurse, we just really liked the way they communicated. The room size is great, she has the smallest one which is a studio and for her it is more than adequate. We always say that a facility can only be as good as their lowest level employee, I think if they were paid more, some of the aids would care more and that is for any facility, not just this one. Overall I would absolutely recommend to other families who are looking.

I advise families of patients with dementia to carefully keep track of dentures and hearing aids and things like that. Because Spring Arbor is not doing a good job of that for us. And that could be our expectation vs their expectation. But it's still very frustrating. It's a new facility, and they need to do more training and education. The director and management are good. But some of the daily staff don't talk to the patients properly in our experience. I understand that dementia patients can be difficult, but they need to continue to do more training. Overall the facility overall is very clean and nice.

We chose Spring Arbor because my mother lived in several different facilities so I had some comparisons and I also had recommendations from some of my friends. They have companion suites, but each resident has their own room and then they share a bathroom. I do think they could update some of their activities and that is something that I have suggested that to them and they really listened and some changes have already been made. I have been very pleased with our experience and would recommend them to others looking.

The community is only one floor and the community is smaller. The communication is good and they keep us well informed and up to date. I would recommend this community to others based on my experience.

The community is allowing us to visit with our friend. This was great to be able to visit again. The staff is wonderful, they are friendly and respond quickly to any questions I have about my friend.

We chose Spring Arbor of Greenville because it was nicer and cleaner than the others we had toured at the time. The room sizes here are adequate. I would recommend to others looking.