Spectrum Retirement

The aids, nurses and Directors REALLY care about the people. They know them all by name and show genuine concern. My sister was in assisted living for a year then memory care now for 2 years. She's been in/out of hospital 3-4 times and the last time, [name removed], [name removed]and [name removed] visited her at least 3 times to see how she was doing and helped her get back home. [name removed] memory director, meets with me every few months to go over my sister's "plan of care" in detail and the rates have been reduced as my sister's care (mainly less meds) has been reduced which I feel is Above The Line HONESTY. Cedar Lake is always clean and smells good. The aids tell me what they need to take better care of my sister like new shoes, bed pads, more clothes, etc. The activities specialist are AWESOME: they send me pictures of my sister doing crafts and exercises. I go to the Xmas Chorus Concert, Thanksgiving, Xmas, 4th of July parties. All in all I hope they keep going strong forever.

Cedar Lake is a beautiful community with cheerful, helpful staff. The apartments are clean and spacious; they very much seem like home. And all the activities available ... a theater, daily Jeopardy competitions, Bingo, live music ... offer many opportunities to socialize and make new friends. I'm sure Mom will be happy here.

The staff at Lombard Place is the best. The care and respect for my father in law was excellent. The staff treated our family with great respect and thoughtfulness. We couldn't have asked for better place for him to have been and would highly recommend Lombard Place to anyone looking for Assisted Living & Memory Care.

My sister and I visited Mountain Park Senior Living in hopes of luring my father from the Midwest to Phoenix. We LOVED it! The best thing was the fact that it encompasses both Independent living and Assisted Living as well as Memory care. Most places are either IL or AL/Memory care but not both. I would hate to think he would have to move once he needed a higher level of care. We arrived at breakfast time. There were many tables of people eating, conversing, lingering over coffee and reading the paper. The dining room had the feel of a nice casual restaurant, the food looked great, everyone was friendly and nice. The rooms were small but adequate and very nice. There seemed to belots of activities, happy hours, etc.. It was perfect. Alas.... my father will not leave the Midwest. Now we are trying to find the same type of place in his hometown.

Wow, what a place! From the moment we walked in to tour the facility to now, many months later, we know we made the right choice for our parents. The people at Westbrook are very caring and attentive. I am happy with how well things are maintained. The food in the dining rooms is good with quite a variety. Try the chicken noodle soup! My parents need different levels of care. The staff at Westbrook are very accommodating to our specific needs. We have experienced time in Independent living, assisted living, and memory care. All three areas have great care for their residents. I cannot say enough about the caring staff in the memory care department! The staff has treated my Mom with respect, dignity and care! So glad we chose Westbrook!

Beautiful and had a wonderful tour guide., Hard decision. Its between this one and Sunrise.

My mom has been at Lombard Place for a month and things are going very well. The staff is very friendly and attentive and have helped make the move and transition a success. The activities available have helped my mom stay active and engaged, which was our hope for her.

My mom and stepfather have been residents at Palmilla Independent Living for three years and recently moved into Assisted Living. Unfortunately, mom had a severe stroke shortly after moving. The staff providing care for mom was caring, compassionate and efficient. We found the management staff to be caring and accomodating with us in developing a care plan that would give mom the care that she needed until she passed away. They worked with us as a family and passed good instructions to the staff. This made an unbearable situation a bit better knowing that mom received the best care available in a professional and dignified manner. They continue to provide care for my step-father. Thank you to everyone at Palmilla.

I am very happy here at The Enclave at Anthem. I am so glad I made the move and I know I made the right decision. It is a very comfortable environment and there are enough activities to keep me busy. The staff members and residents are all friendly and helpful. I would recommend this facility to other families.

Recommended by [Removed]. Very nice facility. It's independent living. Must contract for nursing care. Studio apt. runs $2855/month. Month to month. All inclusive except for phone and laundry. Very large facility.

Very nice but out of price range.

After 2 visits my daughter and I really felt this was my best option. I paid the move in fee and gave [Removed] my 30 days notice today.

I had the opportunity to visit Southview on Wednesday during a luncheon. I can't express how impressed I am with this community and it's entire staff. I left with the feeling that Southview is definitely a place I would be very comfortable referring clients to. Thank you [Removed] for a wonderful lunch and providing us with much needed information about your lovely community. I look forward to building a relationship with Southview for seniors in our area.

My grandmother spent 2 years at Park Meadows prior to her passing. She was very happy there. It is a very beautiful, well kept atmosphere. The housekeeping staff always kept her apartment clean and were very kind to her. She always had very good things to say about everyone that worked there. Before she got sick, she loved all of the activities that Park Meadows offered. I would recommend Park Meadows to anyone.

My husband just moved into Lombard Place a week ago and we could not be more pleased. The move-in process from start to finish was very smooth and the team went out of their way to assist us with an emotionally difficult decision and to make the physical move as seamless as possible. Staff is all very caring and attentive. The facilities are very clean and there is a very homey feel to the place. We would highly recommend Lombard Place to anyone who is faced with having to transition to assisted living!

My uncle moved into the assisted living side of Cedar Lake over three years ago. For the past year, he has resided in the memory care area. I visit with him at least three times per week, so I am quite familiar with the staff and many of the residents. I give Cedar Lake five stars, not because everything in these three years has been perfect, but because the concerns I've had have always been addressed promptly and with genuine care and concern. I chose Cedar Lake because of its location near our home, and also because it is small, personable and warm. In a smaller community, it is easier to get to know the staff and residents. When my uncle moved into Assisted Living, there was [Removed] trying to help him over come his shyness and participate in activities. Then, as he started to become weaker, the Assisted Living Director, [Removed] would personally go in and help him dress, toilet and whatever else, because he was calmer with [Removed] around. When I was out of town, and my uncle needed to move into memory care, [Removed] physically made that move for me, furniture and all, and made sure he was comfortable. When I returned, I quickly bonded with [Removed], the Director of memory care. She was loving and attentive, and even my uncle liked her. Two months later, she took a new job, and [Removed] was hired. [Removed] has a completely different style than [Removed], but in these 10 months, she has proven to be a fantastic Director. She is completely hands on, with a bright shining presence. She doesn't sit and observe. She is a partner to the fantastic care staff, serving meals, holding hands, and singing! Any concerns I have, she takes the time to give careful attention and understanding. She is never defensive, and strives to make any adjustments I ask for. The caregivers deserve medals and praise, especially [Removed]. I'm sure I've forgotten some. They are patient and always willing to fill me in on any change in my uncle. Believe me, he requires a lot of patience and a thick skin! Lastly, they recently replaced the activity director in Memory care with [Removed]. What a blessing! She involves the residents in every aspect of the day, from games and reading, to making Christmas ornaments for their tree, and even had them plan and prepare for a fantastic party for their families! She also sends emails with personal photos of my uncle interacting, which I am often not there to witness. That never happened before! Is Cedar Lake perfect? No. There are times I have had to call and ask that his room be cleaner, and sometimes the communication between the staff in shift changes is not great. The staff overturned too often in the first couple of years, which I suspect is because the parent company, Spectrum does not pay as competitively as some others. I have had a substantial raise in his rent in the last year, so I am hoping some of that increase is going to the staff. I'd like to keep exactly the ones that are there right now! Would I recommend Cedar Lake? Absolutely! They have cared for my uncle and given me peace of mind. I'll always question if I should have him here with me, but I know I cannot do all that they do. I am very grateful.

My mom lives in the Memory neighborhood. The new staff seems to be making a huge impact overall. I spent some time there this past weekend and its much cleaner and enjoyable. The environment was calm and my mom was actually smiling. I can't tell you how pleased we are with the changes. Thank you.

We have just moved my parents into Rigden Farm.[Removed] have been more than accommodating and the staff have also been very friendly and helpful. The residents that we have met are also very welcoming and friendly and the food is top notch. I can't be anymore positive about our experience so far.

My mother has been there for 4 months now and she loves the place. The people are all so friendly and nice, from maintenance to cafeteria, cleaning - the entire staff. Residents are happy, friendly, sociable - she has made many friends. She loves her apartment and the activities. They provide a LOT of entertainment for the residents. It is also a secure facility - someone is staffed 24 hours at the front entrance, cameras throughout. I am very, very pleased.

Rigden was very light and bright, had a wealth of amenities and activities and a slightly younger age mix.[Removed] was most helpful in explaining all that Rigden had to offer, and how it differed from other communities. This is on the short list.