Spectrum Retirement

My dad has been a resident at Gardens at Ocotillo for several years. He started in Assisted Living and is now in Memory Care, receiving the Platinum Level of care (assistance with just about everything). The director of Memory Care calls and emails whenever I need to be notified about a need or concern. She also talks and jokes with my dad and knows how to redirect him when he decides he doesn't need a shower or assistance with personal care. It means a lot to me that he is so delighted to see her and the other caregivers on staff. The Executive Director and the nurse on staff are also responsive and very caring towards my dad. They listen when I have a concern and act on it right away. It's not easy to observe my formerly strong, intelligent father become more and more dependent on others but I am confident he will receive whatever he needs. Normally I live a few miles away, but occasionally have extended visits with family in other states. I would worry, being that far away, if I didn't know for sure that Dad is well taken care of.

This is an awesome place! I love the ambiance, culture, food, the surrounding community among many other things. The staff is professional and caring. I love that they provide exercise and wellness activities. This community is amazing, It is located in a peaceful community in Williamson County. I've met some really wonderful guests here who are very happy to stay in a place like this. This has been a fantastic place for my mother.

From the first time we visited Mountain Park, we were pleased. The facility is welcoming, clean, friendly and active. My mother-in-law's room is beautiful and fresh and airy. She feels safe and secure and she knows there is someone nearby at all times. She loves her place and the staff is so good to her. We are so pleased with the food service workers, janitors, housekeeping, nursing, front desk and sales and administration. Everyone seems to love working at Mountain Park. The food is good and nourishing and just the right portions. Everything runs smoothly and my mother-in-law is so happy here. She is included in the activities and she never wants for anything. Mountain Park was recommended to us by a resident and I recommend this facility to everyone I meet.

My father originally came to Gardens for 30 days of respite care in June of 2018. In October the same year he decided to make it his permanent residence. I have great peace of mind having him there and close to my home in Chandler. [Name removed], the director obviously loves what she does and has always been there to answer my questions and help my father when I’ve needed something special. She is just one of the great assets to Gardens. [Names removed] are also solid caregivers that never hesitate to answer my questions or help with any requests as well. They all take the time to make my father and the other guests feel welcome and individually important. There are numerous activities available for all residents, shuttle service to shopping if needed, two restaurants to dine in, a lounge and a bistro to enjoy any time. One of the best features that gives me comfort is the emergency button all residents wear, he has used it many times and received the assistance he needed as soon as possible, this is so important as our parents get older and need additional help at times. We had numerous choices of where my father wanted to move; he chose Gardens, and I am glad he did.

Excellent food, staff, extremely friendly and helpful. Well maintained facility.

My mom (95 years) has lived here over a year. I am very pleased with the administrative staff. Always available! The concierge staff is the best. Consistency is key and the people at the front desk are always pleasant and helpful! My siblings and I are happy that Mom lives or this safe and friendly environment.

The staff is amazing, they treat mom and every resident with respect and are very caring. I deal with just about everyone that works there and if there is a concern I am notified immediately. They are always offering different activities and outings for the seniors as well as good food. I am very pleased we decided on The Enclave at Chandler.

Very good, good meds, great staff, cognical helpful. We enjoy the connection with our coresidents.

Very pleasant, well-supported living: caring, respectful, friendly, non-intensive.

I like living at Lombard Place. THey do a variety of activities. I like my apartment. I have made some friends here. Everybody says "hello!"

My husband resided at Lone Mountain Memory care for ten months before he passed away. The facility was beautiful with lots of light from the floor to ceiling windows, Everyone has a private room with a bath. The staff was exceptional, kind, funny and knowledgeable about dementia. I can not say enough good things about the staff. They welcomed him when he arrived and were with him when he passed away. They knew all of his likes and dislikes and talked to him every day. They are the kindest people on earth.

I’ve been in this community many times and always feel welcome. The staff is always welcoming, the residents are mostly cheerful and happy to chat with you. Very clean and the food is good too!

I love living at this community senior center. I was living alone in a house, and after a hospitalization, when I was very weak, I decided I needed to be with others. It has an atmosphere that is conductive for someone who needed a little observation. after a few months here I feel great and have a desire to do and go everywhere. The staff here is great! Food very good too!

The life style at Shawnee Hills affords me the time and freedom to pursue my crafts and hobbies while living in a family atmosphere.

BEAUTIFUL PLACE!....MY MOTHER WILL BE MOVING IN SOON! SHIRLEY WAS SO HELPFUL IN EXPLAINING ALL THE NEEDS FOR MY MOM.....

The enclave has a very happy atmosphere.People are very friendly,helpful and caring .The staff Is very helpful and cheerful. You feel very comfortable living at the enclave. It is like home. There's a varied menu and the cook tries to make everyone content. There's plenty of Activities to keep you busy all day long. Come one come all.

We’ve lived at The Enclave at Round Rock for 5 months and thoroughly enjoy it. The staff is outstanding and services available are great.

We toured this facility for memory care for our mother. The tour went very well and I recommend touring this facility. The manager was very friendly and helpful. She was prompt to meet us when we arrived, professional, friendly, knowledgeable, and helpful. The facility is a large complex with a separate smaller building for memory care. The outside is very well maintained and looks nice. When walking in the building looks nice, clean, open and welcoming. I emphasize the clean with this facility because the carpets looked freshly vacuumed, decorations looked up to date and bright and pretty, and everything smelled clean. We toured the memory care building. It looked nice, clean, smelled good, and was spacious. The rooms looked nice, clean, not too old, and well laid out. The rooms are grouped by two, so that two rooms are side by side and then a little space before the next two rooms. This facility prides itself on keeping the residents clean and well dressed and comfortable. I noticed the residents all looked well dressed where their blouses and pants matched and their hair was brushed and/or recently styled/curled. I noticed when talking to residents the residents clothes looked clean and did not smell bad or appear stained/soiled. A few of the residents came up to us and were friendly talking to us for a bit. The residents looked comfortable, well fed and did not look unhappy. We asked about their turnover and management of personal processes, which the manager was nice about talking about and answered our questions to our satisfaction. We did not ask bout levels of care and their cost, we forgot. We did not ask about the quality of their food or their chef, but everyone had just eaten and seemed content. They did not have cookies or snacks out but the manager said they do put snacks out and have snack time. We asked if residents are forced to do things they do not want to do. They said they do not force the residents to do things they do not want to do but do have activities for them. There were employees helping the residents while we were their and they handled the residents with kindness and careful from what I could tell. Residents were walking around visiting each other, doing activities, resting, watching tv, one resident was getting her hair done. Not sure about the full price of staying here because didn't understand their level of care pricing but appears to be about the same as other facilities we've visited. It is easy access off metcalf. This is a larger facility but the memory care unit is a smaller building so that makes it seem not so big if that bothers you.

Life here is so much better than I had dreamed. Every single staff member is friendly and anxious to please. Many activities and willing to follow up on suggestions for different activities. The food is excellent and nicely presented by helpful, friendly waitresses. I am very happy here.

I have lived at this community since May and have been very welcomed here. We all have become a big family and the staff has been great. We have grown closer after a fire that kept us out of our home for 3 weeks. They have have spared no expense to keep us housed and fed. What a great space to live.