Sonida Senior Living

They have been very helpful about trying to accommodate my father, who is a severe fall risk. There seemed to be more resident activity and happiness than at other places.

Being that this facility is an assisted living facility I believe a better form of communication between staff(medical )and family members of residents needs improvement. They are there for a reason whether it be mental, physical or both. I would like to know if my mother -has a cold -not eaten a meal - change in medicine -change in mental behavior -any other medical situation Not saying I need a phone call, full medical transcripts for everything (unless it serious), but a simple text message would help keep me informed of her situation. Can I access her medical charts? Are there doctor/nurse notes? Something similar to iChart? A web app though your facility that I could access to monitor her? That would be better than a phone call or text. I have a reasonable expectation of professionalism to be provided by your facility, which at this point has been professional and appreciated, but lacks in this area. A simple cold is not a simple cold at this age. A cold can quickly escalate into a serious illness. I understand that my mother isn't the only resident at your facility and each resident is unique in their needs. But I am paying for attentive care and focused housing. Anyone paying for a service such as this should expect no less.

Staff is wonderful, caring, and helpful. I have made many friends with staff and residence. We are like a big family.

I have been a Lodge resident for just a bit over a year. While unsure at the beginning, I have found that time has allowed me to be comfortable in my one-bedroom apartment and to find ways to make the best of my space. This effort was supported by my wonderful housekeepers and my resulting satisfaction has enabled me to appreciate all of the fine staff throughout the residence. The dining staff are always fast and meals served are hot and tasty. If needed, they are happy to provide a meal to go or to be delivered. General staff provide a variety of activities that one may participate in or not and there is always something to rouse your interest. Access to transportation to activities outside of The Lodge simplifies doctors' appointments and ensures that I can be active in the community.

Had lunch with my grandma at The Wellington dinning room. Staff was friendly & attentive, food was awesome, dinning room was clean & smelled great! Every time we visit we are greeted by someone with a smile & a pleasant attitude.

My 1st visit was amazing. I did not get info the door and a few people where standing there with their hands out saying welcome The Waterford one woman shook my hand and told me her name. I was welcome by many people besides, I was given a tour and was show a room. I was even offer to eat lunch. I came around lunch time. I was impress with the large beautiful library. And the size of the room I could have if I stayed. I'm happy.

I just moved in about a month ago and everyone has been so nice and friendly! I was going to move in June when it got warmer, but I decided to move in early and I'm so glad that I didn't wait any longer. My neighbors have all been so wonderful to me and everyone is so nice. The staff are so helpful and nice too.

Mom was in the Alzheimer's unit so her diet and activities were limited due to her mental health and mobility. The cost of health care and senior needs is out of line with the economy. We had no issues after moms spend down to Medicaid and appreciate all that the woodlands did for mom and her care.

I moved in not too long ago and my experience has been great. I love it here! I am meeting new friends, and everyone has been so welcoming and helpful. The staff is so nice and caring and this has quickly become home for me. I'm so happy I made the move!

Everyone is very nice and helpful. Lots of activities but the only issue is that they "say" they are Out of many food items, like milk...which should be available at every meal. Not sure if it's because wait staff won't go back to Kitchen to get what is asked.

Everyone is great here!

I like it here.

Everything is good here, food, activities, music, everyone are friends.

It has been 14 years since I moved into an Independent Living apartment at the Heritage. I was still driving then shopping and going to doctor appointments alone. Now I am in Assisted Living. I feel the staff not only cares for me, they also care about me. I join many of the activities- exercise, bingo, trivia, conversations and sing-alongs. Our activities director tries to make this a happy place for all residents. My privacy is also respected and I have specials projects. I am nearing 97 years old. Life is good at the Heritage.

I've known about Heritage for some years ever since a committee from the sponsoring organization ventured to Oneonta to introduce themselves and describe the inspiration behind it. The group met with representatives of the various arts and cultural organizations in our area and explained their vision and intentions to take advantage of what our area had to offer the residents who would hopefully be interested in making their home in Oneonta in a group residence which could offer several levels of living for senior in habitants.

Rosemont treated my mother with dignity! They made her time there pleasant! [name removed] and her staff treated my mother, like their own mother! I could not be happier with choosing Rosemont to care for my dearly loved one!

Everything was excellent, the only problem is an occasional miscommunication. Based on the experience we have had so far, we have already recommend West Shores to other families.

What we like the most about The Beacon is that it has good highway access and shopping nearby. Yes, I would recommend this community to other families as my wife has lived there in Memory Care more than a year & is comfortable & contented.

[name removed] is great in his position and made everything easy. He's a great communicator and gets the job done. Seeing as my mother was there only one month the people in the memory unit did a great job of taking care and keeping me informed of her condition.

I visited Georgetowne Place for my brother and liked the options available. He will require transportation assistance for dialysis three times a week and would benefit from the three meals and snacks they provide.