Sonida Senior Living

Admin 8s very helpful and professional. All staff considers each patient's needs. Staff knew her name right away and would address her by name. The big thing is they have a memory care unit if/when to transition. Even the admin feel for the asstd living clients when they have to transition to that unit.

Tranquillity is a beautiful community with excellent staff, good food and engaging activities. I would highly recommend them stop and visit [name removed] she will guide you through this difficult time and then leave you in excellent hands with the nursing and administrative staff. My Aunt has lived here for 7 months and it has been a positive experience.

We chose Tranquillity several months ago and they have exceeded our expectations. We were very nervous about moving our mother and as most people we felt guilty that we were unable to care for her, the staff quickly comforted us and [name removed] did a wonderful job pairing our mother up with several residents to help with making her comfortable. The managers and staff checked on her and us daily to make sure everything was well. Mom adjusted fairly quickly and she loves her forever home and neighbors. Thank you to all the staff, they are special people!

The staff is beyond exceptional. They are passionate about senior living and memory care and it really shows! I cannot speak highly enough about their professionalism and compassion.

All categories are a "5" rating. Our experience was great. My interactions and guidance from "A Place for Mom" was valuable and exceptional, as well. Haven't seen your ads on TV lately. I hope that's because the word has traveled and you are helping lots of people. Your services are very much needed.

Nice and clean good food. nice apartment. I would recommend them. good activities. they got good patios to sit at outside. Nice place to have a garden good staff cafeteria clean nice gazebo nice place to park your vehicle

Mom has some good things to say on the food sometimes and some bad things. We wish it was a little better. It seems like a really good place. It has taken mom a little bit to get in the swing of things. She still wants to go home but the care has been good.

Nice facility with great staff. I would highly recommend.

When residents are sick the staff is very attentive and do a great job. Staff is kind and curtious. Our Sales Director is a great example of good leadership. Our physician group is excellent, very attentive.

Our experience started when we walked in the front door! They had a sign welcoming our family to the facility. The gal at the front desk was very kind & promptly checked us in. We met with the Admission Director & she was very kind & knowledgeable. She answered our list of questions before we even had to ask them. We are in the beginning stages of looking for placement for our father. We did not feel pressured from a sales aspect at all while we were in this facility. When our tour was over, the sales director gave us a Takeaway gift. What a lovely touch this was in our eyes. When we went to the car, our mother even said how nice that was. Thank you for taking the time to meet with us and for the wonderful hospitality during our short visit.

To say this community is impeccable and amazing is an understatement. My mother previously lived here some years ago, so I was already familiar with the place. I dont have a single ounce of negativity to spill. From the staff to the grounds, to the amenities, to the accommodations and beyond, I am extremely satisfied with my experience here. You can't beat the location; I have everything I need, and within walking distance if need be. Everyone here is always willing to help lend a hand, I remember having contacting [name removed], the Executive Director, asking if my upcoming unit had a microwave included or if I needed to bring my own. Upon move in, I discovered that they installed a brand new microwave for me! The grounds are always well-maintained. The servers in the morning, and the housekeeping team do their jobs to the best of their ability and always with a smile.  They're all so full of life and it is very evident to me that this company truly cares about its employees and residents.

Our staff is great!! We love them and they love us! We get to go places, and have fun with our staff and other residents. When were out we see people who could use our services, so we always offer our services, and help pass out cards. So they have our number.

I would recommend the Memory Care for anyone in need. The staff are great.

The facility is very clean and welcoming. The staff is great..they really care about the residents

Middleton Crossing is a good place to live. They have a lot of activities like playing cards, bingo, crafts, games, access to therapy, and help with medication management, etc., areas to walk, a library, a great staff (I don't know how they remember names). The food times and serving could use some tweaking. Good for most men, no cooking!

I love to walk, and having the trail so close is a big bonus. One of the best things about this place is the friendliness. I made a really good friend here right away, and she’s been checking up on me all day. That sense of connection is what really sets this place apart. I’ve been to a few other places, but none of them have the same atmosphere. When you walk in here, you immediately feel welcomed. The cute decorations on all the doors add such a nice touch, and the sales assistant even makes amazing door decor for new residents. What really surprised me, though, is how willing the staff is to help with literally anything. They go above and beyond, taking care of me in ways that are way beyond their duty. Location was also a huge deal for me. As I age, I don’t always remember everything, but knowing that everything I need is right around the corner is such a relief.

The staff has been nothing short of amazing. [name removed] and the housekeepers are so friendly and always willing to help. My living quarters are nice and cozy. I do wish they would offer some different options and bigger portions during the dining service.

I have confidence in the leaders of this building. They truly care about the residents. The building needs some updates, but overall it is a nice place. Very homey. Nice employees. Lots of activities offered in assisted living and in the memory care.

This place is okay, but let’s be honest – the staff is what really makes it worth sticking around. They actually care, which is rare. I sometimes like to pick on them a little, but honestly, they’re great at what they do. I came here because I didn’t want to cook anymore, and that’s been the best part. The staff makes it feel like home – even if I give them a hard time about it. They genuinely try to make it a comfortable place for everyone, and it’s nice knowing they actually enjoy being here too. Lasting words: God loves you

I’ve known a lot of people who have lived here, and it turned out to be a great choice for me. Accessibility was a key factor, especially since I can’t do stairs anymore, and I found exactly what I needed. The fact that this community has 2 elevators was very appealing. I also got lucky with my tablemates – they’ve become like family. They’re so close-knit and truly look out for each other, so it’s tough when we lose someone. Another big plus is how close we are to Meijer. Sometimes it’s nice to just get away, and it's easy to do that whenever I need a break. Plus, I really appreciate having control over my own space. It’s been a solid fit for me.