Sonida Senior Living

The facility is absolutely beautiful. My mom loves her one bedroom apartment. It's well kept it's clean. It's just a lovely property. The staff has been absolutely amazing. Just fantastic caregivers. It's a very caring facility. I never worry that she is not well taken care of and absolutely loved.

What they could improve on would be Continuity of care and communication, but we would recommend this community to other families based on the experience we have had.

Staff is great. Wait staff also great. Meal could be better. Cleanliness all is good. Rent ?

Staff is very polite and very kind. Food could be better cooked, but food is fresh.

Faculty and staff are very helpful/caring. I believe they are understaffed for the memory care patients. Cleanliness, location is what stuck out over other places.

I like that they check on the residents often, it's all inclusive, and have chauffeured shopping trips. They could improve on medicine dispensary.

The aides are so good with my mom She has good, caring relationships with a number of them. Communication with families could be improved. I visit at least once/week, but only hear how my mother is doing from her. Does the staff have concerns? How do they feel about her care? Do they see progress or regression?

Would rate a 4. Don't know if there could be a 5 anywhere. Staff are nice. One thing I like is the manner at which they talk to residents. Quality of care is good. Since I'm not there all the time I can't talk about activities. Most places are short handed with staff but waterford is pretty consistent at the way they interact. They pay attention to needs of cleanliness, changing of sheets, and personal hygiene. Value for the money is very good. I would recommend this facility.

Overall experience was rushed. Cleanliness is fair to mid. Friendliness - very aloof. Administrative staff- jumpy. Food is not reliable. Value for the money - iffy, a raise in rent on one's door after lunch.

It will be 2 years. I have lived here at the end of April.

Staff were very helpful with a few exceptions. Meals were often late and cold. Yes, I would recommend Benton House to other families

My mom is at The Lodge at White Bear, A Sky Active Living Community. They have a shuttle bus and a bus driver that would take her to her doctor's appointment. They cook breakfast, lunch, and dinner. In the room, there's no stove, but they have a microwave and a fridge. They promote socialization there, especially when they're eating. They have crafts and stuff going on pretty much every day. They had somebody come in there and read poetry when I was there. They also had somebody else come in and sing. If you want a garage, it's only $[fee removed] a month. My mom could also bring an animal. She did have a little dog, but she ended up having to re-home him. However, that was just a one-payment deposit. The payment for a one-bedroom monthly includes everything except the phone and the garage if you have a car. The lady that runs it is very, very nice. She promotes a good environment. The people there are very, very nice, too. I can't compare it to anything else, but I wouldn't mind living there!

A safe place for my dad to recover from his fall. Generally clean and neat but sometimes housekeeping in the residents room was a little lacking. Most of the staff was very friendly and caring, some were just putting in the time. , Appeared understaffed - many calls for help (alert button) went unanswered or took more than 30 minutes to respond. The administrative staff are reachable and generally responsive. Food is nothing special, wait times in dining room are sometimes long. Activites - bingo, some regular holiday celebrations. In house PT was good. Value for the money - average for the area.

We like that Waterford offers activities and outings, and enjoy seeing the pictures on the Facebook page. Staff appears caring and willing to communicate. Directors are aware of what is happening in the facility.

Facility is clean and will maintain. Sometimes staff changes. We were able to have a private room with nice view and quiet.

Independent living, but great service. Staff is great. Very cozy atmosphere and friendly staff and residents. She has easily made the transition.

there are approximately 100 residence living here. The facilities are quite functional and I would say above average. Staff is always friendly and smiling and willing to help. Most of the residents are also very friendly too. The food is very good. Lots of activities to participate in and weekly trips to Walmart.

Staff and admin have been helpful and friendly. Most of our complaints have been due to staffing instability, which you find at most places. My mom loves all of the activities. Overall, this is the first place where she has felt comfortable since moving out of her house.

They sent me a bill for over $[removed] & my mother hadn't moved in yet. They did make some changes & got it down to just over $[removed]. It was due to the clock starting. They seem really slow on taking orders & serving meals. They seem to be true with checking on her twice a day & twice at night. There seem to be plenty of medical people checking on her.

After touring this facility, we found ourselves comparing every other option to Waterford of Fairfield. The common areas are bright and clean. The residents and staff are friendly. The food is good (but not better than mom’s) and delivered by smiling faces. The administrator really does care about her residents, and it shows. There are daily recreational activities, most of which are led by the staff. I highly recommend Waterford of Fairfield for your loved one.