Sonida Senior Living

Quality of food has decreased. Dad locked out of his room during the day. Not seeing any activities for Memory care.

The activities and wellness directors are responsive and personable. Some of the staff can be negative but the care is good.

The Amberleigh experience has been going quite well. The dining room staff and the meals have improved. there were issues in the past. the events and the transportation services are good.

They are very caring and attentive, they give emotional and practical support. Yes, we would recommend Tranquility at Fredericktowne to other families based on the experience so far

Overall a nice assisted living. Our concern is with food. When the menu says “farm fresh” vegetables, it’s something out of a can. “Fresh fruit” is canned fruit. Very disappointing. We wish you would deliver what your menu states. The staff are all very friendly & our parent is treated with respect. Thank you for all that you do.

When I relocated from Orlando FL after the death of my wife of 50 years. I checked out (3) separate apartments. I choose to live here as it is the nicest apartment for the money. Nice than other that others that move $[fee removed] /mo more than the $ amount I am paying here.

Nice community. Meets my needs at this time of my life. Meets social experience with other people keeps me active.

My mother is in a Villa ; 1. Owner and or helper just walk in with no motivation or knocking/ringing door bell 2. Quality of the meals has declined since moving in 3. Paid staff is excellent interacting with mom Facilities are exceptional

No complaints.

I am very impressed with the community.

My mother has been here 2 years now. There have been many change but all for the good. Worker being held accountable for cares not being held accountable for cares not being completed has been a very good improvement. The activities and socialization has been good as have the meals and up keep of the facility is also very good. It would be better to have a bit more consistency with number of aids so they aren't in and out of rooms so quickly. And so cares are more consistent.

My sister was in need of an assisted living facility as she is wheelchair dependent and needed help with self care activities. I was able to ask questions via phone calls. Once we selected this facility we were able to apply and complete move-in paperwork online. She moved in about six weeks ago and has been happy with her care and the friendliness of staff.

Everything was great the first week, after that hard to get a shower for my dad, sheets were very dirty in his bed, we are using the doctor at the facility but no feed back even when I Ask to speaks to them. [name removed] has been great but still waiting g to hear when PT will start.

It's a 4. Would be a 5 but they appear to be understaffed and the common area carpeting needs cleaning to remove spills and spots and overall dinginess. Very nice mgmt however. Quick to respond. Yes, I would recommend the community to other families.

Staff very friendly and attentive. Clean and sanitary. They Check in on my dad every 2 hours. Meals are decent. It's small and not much "common" area but my dad not interested in all the bells and whistles so works out fine. Cheaper than most. He says he likes it there. Kind of feels like family. Far cheaper than any others I toured but you get what you pay for. It's smaller and not as many amenities as the larger more expensive ones. But perfect for my dad who does not participate in anything so it depends what you're looking for.

He has a big problem with the food. As well as a lot of others there. They don't listen to the complaints about the food which is awful. If you don't like cheese you're not eating most days.

The Friendliness and cleanliness are great, the food not so great. Room size is great, I got the best room.

1. Mom is very comfortable and is enjoying her time there. 2. She has never complained about the facility being unkept or dirty. 3. She says most everyone is very friendly. 4. She has mentioned the fact that if she doesn't show up to any activities she participates in, someone checks on her. 5. She has never mentioned anything with the administration. 6. She has always bragged how good the food is. 7. She is pretty independent so not sure what she participates in. She would rather read a book. 8. I believe we are getting great value for our money. She is happy to be there. I am happy she is in a place I do not have to worry so much about her. Thank you all!

About four or five months after my mother moved there they hired a manager specifically for the memory care unit and it was nice to have a single person point of contact to discuss my mother's Care in any issues a couple months ago she quit and they haven't hired a new person yet so my only complaint is that they don't currently have a manager specifically for the memory care unit And I miss having that single person point of contact to focus specifically on the memory care unit

The reason why I say 2 for quality of care is that they are NOT assisted living as I was told before moving my mother there. They are independent living with meals provided. They will not help or assist with other parts of daily life at all. Staff is all very nice except for the Executive Director who has been rude to me in the past. The apartment that my mother has is plenty big for her.