Sonida Senior Living

I ended up having to hire an outside service as my friend's needs were greater than expected. The staff bickered so much with my sitter service and caused me more stress that I moved her to another facility. If you don't need much "assisted" living, the facility is really good.

Admin staff is great and very helpful. Normal front desk staff, have an attitude or simply do not speak with anyone other than the residents. Rather rude most of the time. Evening and overnight.

Dining room carpet is very worn down and dingy. Needs desperate replacing. Roads around the facility are riveted with deep pot holes that could damage cars if hit. They only put orange cones so you know to drive around them. It's been like that since we toured here in which was March-April.

The attitude of staff has greatly improved when we first got there people truly acted like they were pissed at the world those nurses thankfully are not there any more Lisa is very courtesy integrity respectful helpful the receptionist is very kind and helpful

Clean and friendly, well maintained facility. I visit my parents weekly and they are happy with the food and services that they are currently receiving. The security and ease of check in and out is easy.

The director is very hands on and appears to make each resident feel special. I have eaten several meals with my sister and all have been good. There are many social opportunities and residents are encouraged to participate.

It has been a good experience for the most part. The Waterford at Mesquite is for someone with dementia or that needs extra care. Also, money, jewelry, valuables should be kept in the closet with a deadbolt lock that only resident & family have a key. Too many have access to rooms & thefts happen. A camera installed in the room is a good idea to monitor resident & others that enter the apt.

It's excellent. Fits my mom in laws personality. I would recommend to others.

better than others. not a priority for them for sure. staff is friendly. turnover is high and staff is not very knowledgeable or motivated. lack of communication. we were sold a chef they do not have chef meals all has been minimal no snacks. cheaper than others

It was the most lavish place in reference to others that we looked at, but we really like the fact that they had pets there and that it was small, and the staff turnover seemed limited.

I like it for my Mom but she complains they don't bring her medicine on time and the food isn't good. I like the beacon. I think they do a good job.

The staff is very nice, and go above and beyond to help their residents. They have many activities to choose from throughout each month, and it's an upbeat environment. The food hasn't been so great recently, and there have been complaints, but they said the are addressing it. With the cost of groceries going up, they increased rent, even though my mom hasn't been there a whole year she was still subject to the increase. I do feel really secure with her living there, especially with her meals being provided and someone at the desk 24/7.

What stands out for me at Fountains of Hope is the staff. All staff, of course there were always a few outliers, were attentive and caring. The staff became personable with my mom and our family even though they had a big job with many duties; they stopped and took the time to speak, encourage, and direct/redirect with caring. Humor was often used when nothing else could help. Patients redirected with caring, great patience utilized. =20 I have experience there in ALF as well as memory care. Memory care staff was exquisite not only did they provide support to the patient, they were always ready to lend an ear and support for family. My patient was well cared for, felt cared for and loved even when understanding for her could be difficult; such a loving presence throughout this busy unit. I am a social worker have been in many facilities, have never seen one as clean and well cared for as Fountains of Hope.

I moved /in 1 1/2yrs ago, This place was great. It was clean and neat and management was a friendly. Now management stays out of sight and. The halls and patios are not taken care of and are messy. The outside needs repair work. New patio furniture is really needed. Looks in outside plumbing and road work needed. They promise to fix but never happens. Poor communication.

Aspen Grove was a great place for my mom to stay. They were kind, attentive, helpful and available to assist with all of her needs. We are very satisfied with the overall experience and would recommend them to others.

Extremely courteous, helpful staff. Food is somewhat hit-or-miss. Plenty of varied activities. Nice path around the complex, with a lake and gazebo. Every apartment has an interior doorway into the hallway, AND an external door to a patio (often shared). Pets are accepted, as are Medicaid Waivers. Also offers parking for residents that can still drive.

Do a pre-visit for yourself. We chose this community because of the reviews. I would recommend to others.

I would recommend seniors to stay there. My dad likes it. Just like anywhere else, the prices jumped up several hundred of dollars. All the staff I've mentioned so far are great. They come to his room to remind him of his meals. As for the food, he loves his breakfast the most. They give a few choices of what to eat. Haven't heard anything complaints.

I would recommend it. It is a good community

My mom chose Waterford because she liked their 1-bedroom apartment. She called it sunny. We narrowed the search to Waterford and [community removed]. It was a very hard decision between these two but I think my mom made the right decision for her. Waterford made my first cut, narrowing 6 communities down to 3, because I was impressed by the warmth and dedication of the staff. My mom and I also agreed that Waterford had the best food, not even a contest. I was also pleased how fast we were able to get physical and occupational therapists into see my mom. Their efforts easily surpass what she would/has received living alone. My only thought since moving in is that the Waterford seems to be understaffed. This puts a lot of pressure on the current staff. This hasn't really affected my mom's experience but trying to get a hold of them with appropriate follow through has sometimes been challenging for me.