Sonida Senior Living

My loved one is a resident at Crown Pointe Retirement Community. Overall, we are very happy with this facility. It's much better than what we were dealing with. Housekeeping keeps the common areas and resident rooms clean. The laundry appears to get done and put away weekly. They gave my loved one a nice welcome basket with a cup and snacks. We would like to see them empty the trash from the rooms daily. My loved one wears depends and their room can sometimes get that urine smell. But again, we're happy with the facility overall and would recommend it to others.

[name removed] who works at the front desk at The Wellington at North Richland Hills is amazing. We really like the interaction with residents but that was when [name removed] was there, however the person that took his spot not as impressed with

My father is currently a resident at Rose Arbor and Wildflower Lodge. Overall, things have been good for him at this facility on the Independent Living side. The cleanliness and friendliness are great. The staff is great. The activities and value for cost are good. My father's only complaint is the food. I know a few other residents have complaints about the food, also. Overall, I would recommend this facility to others.

If a friend asked me, I would say we love it and it's been a great place for her with her needs. My only complaint would be they need to have a bit more security. It's so much different feeling going in over the weekend when most of the staff are not there as opposed to going during a weekday when most of the office staff are there We picked this community because of its size. We liked that it was small and it would be easy for our mother to navigate and get to know people while not being overwhelmed with too many people. We liked the family feel of the smaller community & wonderful staff. I did give the staff rating of four. Some of the staff are amazing and I would give them six others I'm not as fond of. We picked it also, because despite its smaller size, it has good dining, good care, great activities.

I did not personally tour The Waterford at Virginia Beach, my family did. They said that they facility was very nice and spotless, but the private rooms were more like closets.

What one receives from the community depends in large part upon what one gives to it. I have felt welcomed here, and l am happy to call it home.

I think that overall The Wellington at Arapaho is a good place for a loved one's care. They do a good job with cleaning the rooms and clothes regularly and serving meals on time.

Staff are super friendly and go out of their way to be helpful. The community is friendly. Please note that this is not a medical facility and so there won't be anyone to care for your parents if something (like a fall) happens at night. I do think the coffee could be better. My mother In law had to ask people to bring her coffee from outside.

My family and loved one have had a good experience with Benton House at Oakleaf. The community is clean when we visit our loved one. The staff are kind, caring, and helpful. Everyone seems to be friendly. This is a great community and we would recommend Benton House to others for their loved ones.

We toured Riverbend when searching for an Assisted Living facility for our loved one. This facility was nice. The cleanliness and friendliness was good. However, it was too far from home for us.

I HAVE NOT EATEN ANY MEALS BY CHOICE AS I PREFER GETTING MY OWN GROCERIES. HOWEVER, WILL OFFER 2 COMMENTS: #1 THEY HAVE A NICE UP TO DATE CAFETERIA #2 BASED ON COMMENTS FROM MOST RESIDENTS I'VE TALKED WITH - THE FOOD IS NOT GOOD. I HAVE NOT PARTICIPATED IN ANY ACTIVITIES BY CHOICE - BUT MY IMPRESSION IS THAT THEY TRY VERY HARD TO HAVE A MIX OF ACTIVITIES. IT'S NOT A NEW FACILITY BUT IS NICE LOOKING OUTSIDE AND IN. TREES, SHRUBS AND FLOWERS AROUND ENTIRE FACILITY. NICE LOOKING INTERIOR WHICH IS KEPT VERY CLEAN. I CAME HERE BECAUSE I COULD NOT JUSTIFY PAYING [FEE REMOVED] MORE PER MONTH TO THE MORE PRICEY HOMES.

My mom was only there a short time before she passed away. Overall my experience was good except I never really got an solid answer on how and where my mom felled which she suffered a subdural hematoma which eventually ended her life. That worried me. I'm not upset that she felled but was never told where and how it happened or how long she was on the floor. But other than that was please with North Pointe. It's no country club. It was all we could afford. Yes overall it's a good community...it's no country club. For the price it is a decent place. Family should always visit and interact with the staff and managers. If there an issue you can report it.

The facility needs updating ( carpets are stained, common areas and hallways need painted). The food servers are often very slow to acknowledge residents are seated and waiting. Food is often cold when it is served.

The transportation provided was limited and the residents were territorial. If the new comer is outgoing and likes to socialize, they should do fine. Shy people might not do well there. At least that's how it was. Also, the independent living apartments don't have full kitchens.

Cost, was a great factor, even though they were in the middle of renovations! The apartment is convenient to shopping and it's just enough space for mom the living room and the kitchen is an open concept and spacious. When talking to staff, they were professional, and very friendly. We had the opportunity to dine with her and enjoyed the dinner. We are grateful to A Place For Mom, for the guidance and listing. We couldn't have done it so quickly without your assistance.

Wasn't anything like I expected. It was bright, cherry, cozy, the furniture in the common area was really nice. The residents rooms were very nice.

My loved one's were residents at Benton House of Florence and overall the experience at this facility was very good for both of them. The staff is great- they all work together and get along well. They did a wonderful job! Anytime we had a question or need, they were always quick to respond. The only disappointment was that when we were applying, they did not tell us that they had someone who could have helped with VA benefits. I would recommend this facility to family and friends.

Our family had an in person tour experience with The Wellington at Arapaho and based on what we saw of the community and the tour it was a good experience

In regards, to care for residents is, either hire more qualified people, or, have better training for them. It seem like quite a few of the caretakers did not understand how to handle a difficult patient. You people are a last resort for these kinds of individuals and it's not easy. They need adequate and qualified care by facilities such as this. So, therefore, the caretakers need to be well equipped for the task at hand, and it seemed a lot of them were inexperienced, and did not know how to handle lockdown patients. I believe you need more qualified caretakers. I know it's a tough job. I think everything else is acceptable. Honesty goes a long ways, even when they don't want to hear it. You should all be commended for the work you do. It is a very necessary and needed ministry.

This place treats me so well. Great staff. [name removed] is a wonderful caregiver and there is always something to do. I have loved living here. They treat me so kindly and the staff always says hello when they pass in the hallways. I feel cared for and welcomed.