Sonida Senior Living

The staff are very Friendly and welcoming.

The Waterford has a more nurturing environment and more staff involvement than I've seen at other independent living communities with my other family members. The residents all have call buttons to wear around their necks, and if they don't check in daily with the staff, the staff will go check on them. The other residents are so friendly and look out for each other as well. There are a lot of activities posted, but sometimes the entertainment they have scheduled to come in doesn't show up. Some of the challenges we're experiencing are mostly due to my loved one's circumstances - he might be better suited to be in assisted living vs. independent. But before moving in, their nurse assessed him, and they placed him based on his personal characteristics and not based on a rigid checklist. The food is a weak spot. Food is not always timely in getting out of the kitchen. Some things are difficult for the older population to cut. They have alternative meals to the main entrees, but if you order an alternative, you just kind of sit there, and they bring it to you at the end of the dining window or deliver it to your room. Condiments have not always been easily accessible to those in wheelchairs. They have a nice salad bar, but that is also difficult to navigate in a wheelchair. There is not enough wait staff to flag down if you need something. There has been turnover in the kitchen staff. With the newer kitchen staff, it appears things are getting a little better. Overall, I think it's a good value. We're definitely getting some additional services at the independent level that we would not be getting at other places. They do well with people who are in between independent and assisted living. And I'm very pleased with them. I would recommend them to other families.

The Rose of Round Rock was too big of a facility for my loved one. The building was a little older and dated. The only staff member I spoke with was the woman who gave the tour. She was very kind and enthusiastic (as you would expect in a sales position). I just didn’t get that overall warm feeling that I was looking for.

I toured this community and it was ok. It wasn't bad, it just didn't feel like the right place for my loved one. It was clean and they were friendly enough- but kind of more like a business friendly.

The staff bent over backwards to make my loved one comfortable. They were very kind and caring. My loved one played Bingo every Friday, which she had never done/played before. She complained that the food was bland and there wasn't enough red meat on the menu. House keeping did a great job.

They have a lot of activiites. We picked this community, because it's the best facility that we have that is close to our family. The housekeeping is wonderful. The aides are very nice and kind to my loved one. We are very happy. They offer, three meals per dayand an evening snack. My loved one likes food. I would recommend to other families.

The staff here are very friendly and helpful, but the price is a little steep. Anytime we visit, we never saw many activities going on, all of the residents were just sitting around.. Overall I just think there are some improvements that they could make.

This was a positive tour for us. The staff were nice and helpful when I met with them. We found another community to have everything we were looking for though.

This was a good community. Everyone was nice and helpful when I met them. There was another community that provided everything we were looking for.

Overall I thought Villa Santa Barbara was very nice. It’s an older facility, and a little rougher around the edges / more worn in term of visual appearance. That wasn't a deterrent for us though. For us, it was more about the services. For my mom at the time, it didn’t have the equipment that she needed for her rehab stay - she needed an adjustable hospital bed. They also didn't have in-house physical therapy.

I only toured the independent living there. It was ok but we liked the Carriage Inn better. From what I saw of the assisted living , I thought the halls were too long, harder for residents to get around if they were needing that level of care.

What impressed me the most about The Waterford is they have their own director in the memory care section. She gave me her cell phone number. I can text her, and she responds immediately and investigates whatever the issue is. She told me personally if I have any concern at all to please let her know. She is excellent. I think my loved one is receiving pretty good care. My only complaint is I don't think they're taking her to he bathroom enough.

[name removed] and [name removed] were very professional and kind. The community was the first one we looked at in person. It was a little concerning on the large amount of turn over on the care staff. The community seemed like a good place. I appreciate the time and thoroughness of the tour and discussion.

They need to work harder at keeping the good people. The turnover of Social workers is way too high. I would not allow my friend to be there until they changed to one more compassionate and interested in people instead of census. Then she was gone two months after he moved in. I think they could do better in the caring department, for both tenants and employees.

We toured the facility in considering moving my mom closer to us. The location is fantastic for North Arlington residents. we worked with the sales staff who were knowledgable and very very helpful. Their head nurse was sent to assess my mother in her current living arrangement and she was very very good and objective in her evaluation. She and my mom hit it off chatted about face creams and skin care routines. The facility itself was clean, modest, and quiet. They have a lovely outdoor space. We did not see too many residents out, but the few we did see out were playing cards. We did not end up moving my mother in, however, I would not hesitate to move her in

The people that we met with at Strake Place were wonderful. The price was actually very good too. At the time we were looking, it seemed that their assisted living was understaffed. I do like that they offer independent living and assisted living so you can transfer your loved one if need be.

We would recommend this community to other families, and we like that the internet is working good for our loved one.

They are great here. Hours serving meals would be better if they changed them. It is too early for breakfast. The staff communication with the family is good.

The staff all seem nice. My loved one said the food is not good. They mentioned that everyone complains about it. My loved one said, the girl from housekeeping has come by and said the place was clean, it didn't need to be cleaned. The cleaning fee is included in the payment so I think they should have to go in and clean the bathroom and sweep.

There were some great things about this facility and it definitely served it's purpose. It was clean, but was just night and day from where my loved one is now. It's very expensive for the type of facility, though. I will say that.