Sonida Senior Living

I came to the Waterford community physical challenged and needing care. I was met with a level of professionalism that was outstanding. The experience I want to emphasize is that I was embraced and welcomed that was healing and genuine. The staff helped me with my food allergies for my meals and continued to order foods to help with new treats and nutrition that was a delight. I have made life long friends here with staff and residents. A wonderful community.

My mom has been a resident since February and she loves the facility and the food. But it is the staff that makes this facility off the charts amazing! I’m there to see my mom just about every day and everyone is exceptional. They treat my mom with care and compassion. I would like to give kudos to her caregivers /dining staff/ Wellness Director/facility Director and all the auxiliary staff. So many people to name. As an Oncology nurse I would recommend this facility to all my patients. Thank you from the bottom of my heart.

[name removed], my sweet husband, had some very serious medical conditions in the past two years that require him to be in a location where his medications are provided and where the people around him are able to support his needs. He found the right place at The Pavilion at Great Hills. Not only is the facility very home-like it is also immaculate! The staff are very loving and attentive. The activities are fantastic! He is engaged at all times. The other added extra is the other members of his community. He can have intellectual conversations and engage in stimulating activities. I'm very appreciative of all the Pavilion has to offer!

If you are looking for a place for your mother or father in their golden years, look no further. The living spaces are very nice, but it’s the staff that deserves all of the accolades. Peace of mind is priceless, and this what we have for our mother at the Pavillion and we couldn’t be happier. The staff is caring and compassionate and the administrators go above and beyond to accommodate. Our mother is very happy and we couldn’t ask for anything more!

Very friendly, understanding, and kind staff

I definitely recommend it as I do all the time and tell people to go there. They don't clean under the beds too good and seemed to lose some of her clothes but other than that we are absolutely fine with the place and we loved the people.

I would give all categories a 5 except for the value for cost. It is expensive but I know that's to be expected at most assisted living facilities. Based on the experience we have had we would absolutely recommend this community to others

It's been a good experience. Wife is in hospice care and staff has been attentive to our needs.. Food service to apartment has been excellent

5 for all without a hint of hesitation!!!! It was an amazing experience. Curry house Cadillac is fantastic!!! The staff from touring to move in to daily living to last moments were caring, loving, attentive and all simply a blessing.

I have had my mom at Waterford on Cooper for little over a year in the Magnolia Trails memory care unit. It has been a good place for mom and the staff is so gentle with her and all the patients. She loves playing bingo and coloring and at 99 she is good at doing both. The staff is always available to answer questions that may arise. I couldn’t be happier.

Since my mom became a resident all the staff and residents made her feel right at home. She really enjoys the activities they have and the friendships she’s made. The ability to have staff members take her shopping and doctors appointments has been very helpful for me taking the burden of having to take off work to get her to the appointments.

The care is second to none! Outstanding staff and residents. A little bit of change, but I can only see it going up and glowing up! Im looking forward to seeing the renvovations when they are done! The food is the bomb.com. It doesnt smell like pee, which I know sounds silly, but was a HUUUGE factor in picking this community. They did recently ask not to have birdfeeders, so that was a bit of a bummer for Grandma, but we understand if for the sanation of the community. Over all-amaizng place!

The meals and dining are definitely good, and definitely needs to have nutrition-oriented executive chef. (Too fatty, too heavy on carbs.-- this is from my mother , though... she's not a healthy eater, though, so if she thinks it's too fatty & too carbohydrate heavy) But she's not wasting away. The dining room is beautiful. Linen table cloths, high ceilings, light & airy. My mom complains that the dining staff, especially at breakfast aren't "nice " For activities, I WISH that I could give an evaluation. It seems to me that there are consistently offerings for exercise , entertainment, religious- (evangelical Christian only) . My mother declines to participate in any of these activities. This is the best senior living situation for her.

Covid and Mom's need for more care dictated a cross country move from Maryland to stay with my husband and me in California. After several years and her longing for home, my brother in Texas and I decided that an assisted living facility in Baltimore would be best. After a year of research, we decided on Symphony Manor. It is a smaller place where the atmosphere is warm and comfortable with very little of an "assisted living" air while also fulfilling our mother's needs. It was recommended to us by a friend whose father had lived there. We "paid it forward" by recommending it to my mother's recently widowed best friend who has since moved in as well. The "girls" are back together again. Symphony Manor has met all of our expectations. The staff is very caring and attentive and as a result, our 103 year-old very social, very mobile mother is thriving again. We feel that we made the right choice for all of us.

Staff is knowledgeable and always willing to help. Staff are ready to help people and guide them in the right direction. Office seems very organized and they have a good system to screen everyone for any sickness.

[name removed]and everyone at Independence Village of East Lansing were very welcoming and went out of their way to make the transition as smooth as possible. We should’ve taken advantage of this facility much sooner.

There is an older resident here who has no family members left. He has no children, He had a big milestone birthday coming up, but wanted "no fuss." He told me his favorite childhood food was cinnamon sugar toast. When I approached out dining services director about my special very discreet request on his bday she was all IN and made it happen. No candles, no fanfare. He just felt membered all because the dining service director said ABSOULUTELY. She personally made it herself.

Iron Bridge has a staff that is truly committed to the well-being and happiness of the residence. They work as a team with everyone supporting each other. On any given day, the Director can be seen interacting directly with both staff and residence, calling everyone by name. They provide many additional benefits including fall, alert units, a well coordinated and varied activities program with an extremely enthusiastic activities Director, housekeeping staff that go above and beyond, maintenance staff who are readily available to assist, dietary staff who know everyone by name, and transportation support that is available on both a scheduled and impromptu basis. There is always someone at the reception desk 24 hours a day for calls, information, and assistance. The facility its self is very clean, odor free, bright, and welcoming I personally feel anyone who visits, would find this an above average facility.

Since Sonida Senior Living took over, the quality of care at the Waterford at Round Rock has greatly improved. The new management team is more engaged and attentive, ensuring that the care provided to residents is consistently excellent. I’ve noticed a positive change in the overall atmosphere, and it’s clear that the staff genuinely cares about the well-being of each resident. I highly recommend the Waterford at Round Rock for your loved one, as the improvements under new ownership have truly made a difference.

I am a nurse from a local agency outside of the facility and was very impressed by the friendliness of staff and the cleanliness of the facility as well as the calendar of activities and all of the amenities available for the residents.