Sodalis Elder Living

Before I committed to placing my sister there, I wanted her to see it for herself. I was confident she could be happy there, but I knew she was reluctant to be placed anywhere. She valued her independence and I felt she would do better if she felt she had a voice in the decision. We visited and she loved it right away. We had lunch and she was very happy. She moved in less than two weeks later.

Wish they had a van to church on Sundays. And that dinner out was not just for the clicks. Yes there are Clicks in retirement places, Hurricane -for the price they should already have a generator installed. Rent should have been prorated while she was displaced during hurricane.

I've lived here a while. I made a few friends. It's a good place as far as I'm concerned. The staff is friendly. The food is fair, housekeeping is really great. I live in a smaller apartment. I have laundry facilities and plenty of things to do.

All departments associated with the Bentley work together very well which means daily life runs very well. It is a very pleasant place to live. The staff work together very well and take very good care of the residents.

Polo park is a nice facility. Glad for the new management hired. She is very caring. The only problem I have is when it rains and the pumps don’t work in the parking lot, which causes flooding. Employees, tenants and family members walk in water up to ankle high deep. 4-5 months ago we were considering moving my aunt because of the conditions and management. She was in unit in July/Aug. with no air conditioning

All were helpful in getting us started and continuing now. Great to visit with Resident Ambassadors and see that residents have a voice and that they care. The house keeper comes once a week and does amazing. Everyone has been friendly and helpful to me and my family. The food is real good 4 of 5 times, occasionally an element listed on the menu for that meal is missing

My experience overall is good at Sodalis. I have made some good friends here. It's a good place to live. I feel safe and secure here. I would recommend this facility to someone looking for somewhere to live.

A little better communication upfront on what's available at the home. Found out somethings as time went on.

My Mom died 2 1/2 years ago so my feedback is dated. Overall the facility was quite good. I remember the leadership was not very friendly but everybody else was great.

The staff was very accommodating, thorough and pleasant. Everything they offered for the price was outstanding. The only reason I did not rate a five out of five is sometimes the food was a little inconsistent. On average flavorful and nutritious.

Facility was very nice and clean. The people were nice and respectable. Very nice services.

My mom has been in sodalis for 3 years. She loves the facility. The staff try hard to help residents in any matter needed. All facilities are not perfect and neither is sodalis, but they try their very best to solve any problems in a reasonable time. The activities are superb. Mom very rarely gets bored. Always something going on. The food has its ups and Downs, but over all the new food supervisor "[name removed]" is willing to listen to any complaints and does everything she can to improve it. [name removed] the nurse is a good getter. There is nothing she won't do. Your family is first for her. [name removed] the director is awesome. She is always ready to help or talk to any family about anything they need. Overall sodalis is a wonderful place for my mom. Thank you to all the staff that go above and beyond to help my mom and me.

The CNAs and med staff were awesome. Management had a lot of turnovers. We were there 3 weeks and management was fired or quit twice. Seems corporate cares more about the $ than the staff and residents. We were in the memory care unit. They were super good to Mom and us in this unit. However overworked and understaffed. Alz patients require a lot of care and attention. My Mom passed within the first month. They were awesome at the end of her life. No condolences from management, only you owe us for 30 more days even after death. Also there was dripping ac vents and mold in the main bldg. No snacks or fruit provided in between meals.

I would first like to start they made many aesthetically pleasing changes to the place when we first moved in. The staff was great in the beginning; however, there were a lot of turnover with staff that occurred a few months afl not tolerate mediocre for my mom. I ended up leaving because it was too far from mter my mom was there that had the place in turmoil. If you were not visiting often, I'm not sure how the care would have been. I was there constantly ensuring everyone does there job. After a few months trying to find the right staff, they turned everything around and we back to normal again. The staff was great and they saw that I was a constant presence who wily house and I wasn't able to get over there as often as I desired. But anyone who lives in that area I would highly recommend this place. It has a high turnover but I'm unsure of how it is now. These type places always have a high rate of turnover. My mom's room was just the right size for her and the food was decent.

There have been massive management changes in the relatively short time I've been here. Communication between management and residents has not been good.

When I had both parents at the location it was of value-5. After my parent passed away the cost of value went to a 0.5 because it was higher for one person than two and did not make sense. Our family experience and I would not recommend because the chef makes frozen foods as meals from [name removed] and they have no interest in improving. It was difficult because they could not even supply a boiled egg. We visited the memory care unit and it was so sad and heartbreaking. We visited a neighbor who moved from one side of Sodalis to the other

Staff are very friendly and helpful. They are always keeping us up to date and in the loop with what is going on with our loved one. The rooms are nice, they do offer private and semi-private. It is overall a very nice facility.

My mom is safe and happy! I just recommended sodalis twice this week actually. The staff truly loves my mom and they take great care of her!

Soon after move-in the shuttle bus driver was no longer employed, and the position remained open for some time, making it difficult and inconvenient to get transportation for a while. I do believe the facility management is doing the best they can. The parking lot area could really use some more handicap friendly ramps. The parking lot has some pretty crazy pot holes. The dumpster to dispose of trash is quite a long walk for some residents, especially those with mobility issues. The housekeeping staff is great!. Staff members have been lovely. Maintenance team has been responsive, kind, and friendly. Internet is maybe included for some or majority of inside apartments, but the signal won't reach to some areas of the property. A healthy internet connection included in amenities would improve the value. A post office box for residents to send mail would be more than ideal and improve value of services provided. A more convenient, handicap-friendly way of disposing of trash would improve value.

Everyone very friendly. Staff great. Mostly cafeteria style dining now. Not my preference. Quality of food not as good as a year ago