Sodalis Elder Living

Need more staff on hand during the night shift and the evening shift plus the day shift.The Night shift Nurses should make more rounds to check on patients! And not just not answer call lights which they are supposed to do.

The building of Sodalis got a 4 for cleanliness, but 2 for their room. I don't want to give Sodalis a poor rating overall for cleanliness. They just have room to improve in several areas to be top rated in my opinion. Especially for price. They empty trash but that's it. We do all housekeeping for my parents apartment. Including scrubbing bathrooms, changing sheets, vacuuming, mopping floor, and dusting. I give mediocre score for worth money, because of housekeeping of their rooms, and quality of food. As well as no weekly bathing schedule for mom. Regarding food, possible ideas. More healthy options with fruits and vegetables. Salads more varied. Sodalis needs to have housekeeping records outside the door when she comes and what she cleans. My mom is fairly independent but can do no housekeeping, changing sheets, etc. they never offer to do that in their room. She won't ask. They never encourage and help mom take a shower. She needs assistance with shower weekly. No saying " do you want to bathe?" I would like to have her shower once a week routinely. Cleaning of room at least once a week and charted what they did and when they did it posted outside the door or somewhere. It appears never done.

Sodalis has had a lot of turnover in staff. It's been a problem to get issues resolved. It always takes weeks and many requests to get something fixed or resolved. I was told they recently hired a new chef and activities director so hopefully conditions will improve. There was also an issue getting some of her meds on time due to no communication about how their pharmacy works.

Took 7days before cable was connected, never met the leads of each section as identified in agreement, Workers used emergency exit next to [name removed] room all day and night triggering alarm, although [name removed] paid extra, it took 30 min to no one never showing up to assist her. Residents rooms need to be cleaned more than once a week, [name removed] room was dirty every time I or guest visited. I would clean every time I visited. Note: [name removed] was paying extra, but was struggling because when button was pushed it could take anywhere from 30 minutes to no one never responding. This is a nice facility, but it appeared it was UNDER STAFFED. [name removed] became so frustrated she left and went to another facility.

Would rate this facility average. Management was responsive. Some staff were less than attentive. Dad would consider this facility in the future but would not likely be his first choice. There was a nice touch as the staff threw my Dad a 100 year birthday party.

The facility has been going through a lot of upheaval and I am not satisfied with the way that they have been handling my mom or the amenities that are offered there Significant staff turnover problems when residents are ill Non-notification when someone has covid Need to offer more fresh food, consistent Cooks presentation and taste I'm just really unhappy with the place right now but also need to think about whether I can move my mom or not

I have mixed emotions about my overall experience somewhat satisfactory at times other times attention to detail is lacking.

We seldom hear from doctor or nurse. We've seen little improvement. The activities are not as important. By the way, there's been no improvement, yet the monthly bill has increased fee removed] in a year! It's close by us. I was hoping that doctor and nurse would play a greater role in helping [name removed] improve. She still is terribly depressed, cries about everything, and doesn't care about her hygiene. She still is obsessed with food. The staff there seems only interested in maintaining status quo.

My Father who had recent back surgery was a resident for about three months. Prior to him moving in I inquired about physical therapy services at Sodalis. Management said they don’t have staff on site to provide therapy but they are contracted with a third party company Empower Me which would come to the facility and help my continue the healing process with therapy. He never received any type of physical therapy as a resident of Sodalis.

It is an older facility but some of the staff was not very engaging. Overall it was just adequate.

My mom is no longer there. But when she was there the facility was clean. Most of the staff were friendly. But I would not recommend that place. The food was awful and she did not receive the care that we paid for. For example: they only did her laundry once and I did it the rest of the time, many times I had to track down staff to ask when they were going to give her a shower, they did not administer her medicine correctly, activities were lame, etc. I pulled her out as soon as she recovered from her injury. Patients do not get what they pay for.

The meals have been poor so that is an area they could improve on. However, the staff members have been very friendly to my parents. Thanks.

It's very clean, but when they say they include a daily sweep of the rooms and a deep clean once a week, that's not true. They also don't communicate very well I would recommend it yes, if you only need minimal assistance.

The facility is well maintained. Staff is stretched thin and oftentimes takes a while to respond. Accuracy and administration of meds is hit or miss. The current management is working to improve the facilities administration and care for the residents.

Their staff is constantly changing… Management has been through at least four different turnovers since we've been there. Response times are long at night and cleaning has gone way downhill. Hallways used to be clean and now they smell like urine.

Like so many places these days, it is hard to retain quality staff and so there is a revolving door. Not unique to Sodalis. The food is not consistent at all. Some days it is quite terrible and other days it is decent...rarely is it great. They need more choices for fresh fruits, veggies and lean meats

This location picked for smaller size, proximity to family, available one bedroom and thought it had a better rating. The facility is very geared towards more "nursing home" status residents. Staffing issues and definitely meal preparations truly need to be reviewed. I highly doubt they would want to feed their relatives these meals. Very few that are edible for these residents. Contemplating finding a fancy apt for 1/2 the price and fixing own food.

[name removed], the facility director, is a fine and respectable person. The staff is not as friendly. I think that they perhaps need to get some more staff in the facility.

The residents not eating in dining hall often received their meals up to two hours later. My biggest issue was with their accounting. My Mother was unexplainable charged twice for her stay and an additional errant charge that was never explained. Thankfully my Mother's bank refunded that charge and the facility reversed the second charge. She does not want to stay there again because of the meals and the billing issues that occurred.

The staff are friendly. The housekeeping could be better. The third floor always had an odor, possibly flooding on old carpet? Communication between nursing and management staff and the family usually took several calls by us, as they didn't return messages in a timely manner, if at all. The front desk staff was always amazing. The move in/move out process was easy. My mom said that the meals were good. I would recommend this place as long as your loved one is pretty independent. Once my mom needed more help, it seemed like she was ignored more. I'm sure that short staffing was part of the problem.