Sinceri Senior Living

Our family had an in person tour and it was a really nice community

Our family had an in person tour and the sales representative was wonderful and even now she continues to follow up with our family and check to see how our mother is doing. The facility itself is a little rundown and they are expected to start renovations, and because of that reason and our mothers state of dementia we thought moving her into a place that will soon be renovated would be to confusing.

This was a very nice community and they were very exceptional.

The tour guides were awesome. The other community that we went to seemed to be interacting more with the community. It was a nice and clean community there was just another community that stood out more.

We like the fact that our mom is out and about and not stuck in her room, the staff do a great job encouraging the residents to stay engaged. Also we really appreciate this app they have that notifies the families when their loved ones arrive and attend and activity.

The "Search" for an assisted "Living Facilty", for our 89yr old mom, from a different state, was a "Daunting" task...However, upon reaching out to "23 facilities" in the Mecklenburg County, Charlotte, NC...Isolating only those accepting of "Medicaid".... "The Pines on Carmel", through the "Community Resource Director", proved the most promising. She was always, professional, informative(through e-mails and phone calls)...compassionate, supportive, understanding, patient and always kind....She directed, supplied and explained each "required" documents to be provided to the management and informed us on the requirements for Medicaid assistance.....Our religious family, felt she was a "God" sent...Her "Sweet, Pleasant" disposition, and assurance, helped eased: The "Highly Emotional" decision, to place one's (aged mother w/ deteriating medical conditions) in the care of their staff, allot more bearable....We are happy we chose this facility, our mom's needs are well cared for.

The administrator [name removed] is an Awesome leader and Director! She treats the families with Dignity and respect even though we can be a little protective of our loved ones and even annoying at times. Thank you[name removed] for putting up with my family during my mothers transition! You are truly Professional and I appreciate all of the kindness that you have shown my family during my mothers transition.

It was a pleasure to work with[name removed]! She made this experience very pleasant! She was calm, compassionate, caring, loving as if it was her own mother. This is the epitome of Great Customer service. Words cannot express how grateful my family is for having such a Wonderful person facilitating my mothers transition!

We have had a very good experience with the new staff at Pines at Carmel. I had also worked previously with the staff of Charlotte Square. The new staff is gone over and above to make things work for our family.

They've been very helpful. It was a very friendly place, and they were very transparent on their cost and how they handled my dad's medication reminders. They answered all of my questions thoroughly. My dad told me the food was very good, although the portions could be bigger.

My cousin moved to Laurel Oaks assisted living two weeks ago. The staff have been friendly and kind as he is getting to know them, the routines, and activities. The facility is clean with strict adherence to masking which is much appreciated. Everyone was extremely helpful with the moving in process…and I’m praying this will be where he calls home for many years.

We chose Floral Creek because of recommendations from people we knew and because of the way we were treated initially by the staff on our tour. The staff are extremely caring and you can tell it is genuine, it is refreshing to see. I would recommend to others looking.

The staff seems to be very caring and they treat the residents with more respect than some of the other places we have had experience with. I would definitely recommend Willow Fork to others looking.

Wonderful community. Enjoyed the visit - would consider moving in when necessary.

Our family had an in person tour and the tour experience was wonderful, the lady who we met with was terrific. However we just weren't a big fan of the rooms, they were to small for what we were looking for.

Making the decision to move my mother in law into an assisted living facility was gut wrenching, especially during Covid. But it bacame obvious she wasn't getting what she needed in my home. Sometimes love isn't enough. Once we made the decision Lancaster Grove helped us transition her quickly. Every week when we go visit her, she tells us how happy she is there. She stays busy with so many activities and making friends. It's been the absolute best decision. If you are looking, I know how hard it is. But I can honestly tell you Lancaster Grove is Amazing!

Magnolia Springs of Loveland is a very caring community. The residents and staff have a connection that comforts the families when they are not with them. In a lot of ways the residents consider the staff as their extended family! Which comforts the family members in knowing that they will be well cared for. The families know that we are a phone call away if they ever have extra care needs for their loved ones. The residents are very happy with the Activities, food and all of the other things that the team takes care of. When care needs arise it is always addressed to the residents satisfaction.

Choosing an assisted living is never a “pleasant” job. MS was the best fit for us when it was time to act. We loved that the residents have first floor apartments, many places made the independence/assisted folks stay on upper floors. Shortly after moving a new director was named, we feared this would change things for the worse. But Katie Huff has stepped up to the challenge. Accessible, willing and ready to help, and somehow managing to guide them through this pandemic with grace. The location is great, access to a Walgreens, Kroger, and 275. If you are looking for an assisted living or independent living, definitely give Katie and Magnolia Springs a look!

The support team at Mongolia is among the best at working w seniors.

The residents are very happy and involved in the many activities offered throughout the day. The staff are very attentive and caring. Many of the employees have worked at the community for more than 20 years so that says an awful lot about Lancaster Grove! When it's sunny and warm out, the front porch is a very inviting perk of the community. The residents love to sit outdoors and visit with their friends. They also have two smaller courtyards and a large, center courtyard that is very inviting on nice days. I highly recommend Lancaster Grove for many reasons, but the main reason relates to the heart of the community. Lancaster, SC is a great town to live, work, and retire. The community in which Lancaster Grove is located is a quiet, residential area near USC-Lancaster and area churches. The town of Lancaster and the surrounding communities love Lancaster Grove and the many residents who call Lancaster Grove home do, as well.