Sinceri Senior Living

We were very happy with our experience at Elmcroft of Bedford. We were able to go inside and visit her which was big for us. The people here were all very kind and answered all of our questions and concerns that we had.

Since my loved one moved I have had peace of mind knowing he is safe. communication could be better but if it's something I need to know they always reach out and I feel comfortable communicating with them, they make it easy. I would recommend this community to others.

We chose Elmcroft of Arlington because of the cleanliness and smell of the facility and when we went in we were able to get a good deal for the time period. After a while though, the price has increased some.The room sizes are very good, I like them a lot. My mom complaints about the food, she does not like the taste and thinks there could be more variety. My biggest issue is the laundry, I do not think they take a lot of care in doing the laundry so they could use improvement there. The staff members are always helpful, they are so loving and kind. I would recommend them to others who are looking.

Overall it has been a good experience. I would recommend this community to others. Communication has been good between the staff and our family. they have kept us well informed and up to date. The staff is very friendly and do a great job caring for my loved one.

Leisure Park was a nice place. It was assisted living where you have your own individual little place - like a cottage. Meals weren't provided. I knew my loved one - if he had to make his own meals, he'd be having soup for breakfast, lunch, and dinner. But if you’re able to do your own cooking, it’s fine. It would be a great place for couples.

The community is very neat, clean, and in a great location. I like all the trees and nature around the community. The inside of the community is beautiful they decorate for all the seasons. The staff is very nice and friendly and they do a good job taking care of the residence. I would recommend this community to others.

From what we could see of the activities they were really good and we thought the value was great. The staff members were very friendly, and attentive to all of our needs. They kept in great communication regarding our loved ones. We liked the rooms and the way they were set up.

From what we are able to see of the community the lobby was clean, and going off of what our loved one said the food was kind of a hit or miss. While our loved one was there due to the covid restrictions there were no activities.

[name removed] was very friendly and gave us a tour of the facility, while answering all our questions. We ended up choosing elsewhere.

This is our choice. Warm, comfortable, meets all the requirements but what was of most importance is the fact that they have experience with and work with/accept Family Care Wisconsin. That was the tipping point for us. So while the cost is very comparable to other places around month to month, long term, we need a place that works with state LTC. Thank you Meadowmere.

Overall it's in a nice area. It's pretty good. They clean the apartments once a week, and they keep the lobby and the other common areas pretty well clean too. Most of the residents I've interacted with have been pretty friendly. The staff are mostly friendly. I think they're always doing the best they can. The food has been not so great, but is getting a little better recently. The dining room is open, and they are still delivering food to the assisted living side. The chef is doing the best he can with what he has. I suppose I'm used to my own cooking. I like participating in the activities - bingo, horse racing (not real horses - on a stick), trivia. Once every two weeks they have an outing to a restaurant. I think this week they're going to a BBQ place. I think they've starting every Sunday going to church.

Our loved one never complained about the food, and the value was reasonable. The community is newer which we like and they have activities. However our loved one just needed more care then what they could offer at Orchard Park.

The cleanliness of the community seemed to be fine from what we were able to see. The staff members have all been helpful we have no complaints there. The value is reasonable and this community looked less institutional.

Awesome amenities that justify the cost and make some others actually more expensive. Seems to have a kind tender heart for the needs of elderly

I think it is a smaller and more personable community. It is all on one level, which is safe. The communication with the staff is good. It is close to home for us, they communicate well with the families.

The community is clean and attractive, and the staff seems engaged and friendly. The community made promises that they did not follow through with. I feel that staffing could be better. I would recommend this community if it fits the needs of your loved ones. Just make sure that you are checking in and making sure things are being done right.

I think they've done the best that they can under the circumstances with Covid. Not being able to go in and visit has been really difficult for our family, and it's difficult to evaluate Mill Creek, as all of our interaction has been over the phone. The staff has been pretty good, but they could improve on follow-up. I don't think they're as quick at follow-up as they could be. I think they've done as good a job as they can helping me stay in contact with my loved one, considering dementia in general and then the Covid situation on top of that. My loved one tells me they keep it really clean. I think they're pretty good generally.

All the staff members have been very friendly and very cooperative. Our loved one is being well taken care of, and she is escorted to three meals a day. They are offering several activities for the residents, and she does participate in a few of them. So far we have had no complaints and the pricing was competitive but lower then some other communities in the area.

I have had good service with the people here and would recommend them.

This has been difficult due to covid. Communication between the staff and the community could be better. If there is an issue or covid updates they are good to call us. The main issue was getting them to call us back when we leave messages. I would recommend this community depending on your loved one's needs.