Sinceri Senior Living

We toured Elmcroft on Ontario and it was a nice facility but it was really small.

We chose The Court at Palm Aire because the studio apartment was bigger than the others that we saw and it was also cheaper. They provide 3 meals a day rather than 2 which is what we were looking for. I do think they could have more activities, sometimes my mom gets bored. Overall I would recommend them to others who are looking.

I would tell others that if you have health problems, this isn't the place to go. If it is for memory care needs and help with medications, this is the place to be. Everyone was friendly. The therapists were great to work with for my loved one.

My experience here has been very good, and so far I have no complaints. I like that I don't have to cook. The food is pretty darn tasty for a place like this. I was expecting cafeteria food, and this is a step above. I'm liking the other residents and am looking forward to socializing more going forward. I think it's an excellent value here.

The community seems to be very caring and clean. I wish the communication between staff members that are in charge would be better. I've received several calls about the same subject from several different people at community.

We chose Winterberry Heights because it looked very nice from the outside, then when you walk in it looks like a hotel and not institutional at all. The menu looked wonderful but I was not able to try any of the food. They were chef prepared meals and he was very nice. My brother did not participate in activities, but they did offer a lot of activities and had something going on all the time. Overall we had a good experience.

We toured Isles of Vero Beach with my father. [name removed] was awesome and so welcoming. The residents seemed quite friendly and happy. They are in the midst of a renovation that will make the facility more visually appealing. Apartments are a good size and my father liked that they had screened porches. While in the end, we decided on a different place, this seemed like a nice, affordable option.

We do think the staff are very friendly, responsive and have been helpful on a number of occasions. What really did it for us was that they offered a specific unit for low to moderate dementia care which just fitted our loved one so perfectly.

The community is elegant and beautiful. My loved one is very happy here.

The staff are very friendly and very helpful. We've had a few little issues here and there, like the maintenance staff can be slow to get to requests. I also think there might be some communication issues between the front desk/doctors/care staff. But if our loved one falls, they call us immediately and let us know. The doctors and nurses on staff are great, so your loved one will receive good care. They're very attentive, so we feel very good having our loved one there.

ratings above

Though I've come across some of the up & downs of having my mother at Brookdale Whitby. The overall care I've noticed at Brookdale Whitby each of the resident's I was most impressed with was the safety protocol administered during Covid & the dignity shown to each of the residents there, no matter the circumstance. The meals are somewhat palatable but believe it is due to trying to please as many residents as possible because of diet/allergy restrictions. Also from what I've seen the newest staff members are the ones with a high turnover ratio. although there are a handful of staff member who have been there a lot longer than my mother has; 3+ years there.

Our family had a virtual experience and it was a good experience. The team we worked with gave great information, it was down to this community and one other, but our loved one just liked the rooms at the other community more.

We chose Elmcroft of Xenia because of the location of the facility. It all worked out here and we had a good experience. My dad really liked the food and they also have a very nice front porch that is a nice option. I would recommend them to others who are looking.

Our first impression of Eagle River was how amazing the director is there. We would recommend this community to other.

We chose Morningside because of the close location so I could go visit my loved one all of the time. The rooms were on the smaller side, my loved one had a tv and had a chair in there. Some of the staff were great and some were not very warm. The food at the facility was very good and they have a nice patio out back with umbrellas. We did have issues where they did not bring my loved one water all the time. Overall, I would recommend to others looking if you are in an urgent situation.

People were very nice and the property was very clean and loved the outside porch areas. We were looking for a room that had a kitchen in it so it did not fit our needs.

Rivira is a beautiful facility, but the surrounding area it is in is questionable. The rooms were beautiful here and all of the people we spoke with were very nice. The location was further than what I was looking for.

I would suggest you look into the community, it is wonderful. The caring nature for the residents in the community stands out to me. They go above and beyond. The communication skills were a little lacking in the beginning; however, it has gotten better over the last several months.

We chose Brookdale Western Hills because of the value for the money. The room sizes at the facility are pretty good. They could use improvement on the food, he has a hard time chewing and they are constantly giving him food that is too tough and everything is covered with gravy.