Sinceri Senior Living

The property itself is quite sleepy. The entire place could use a cherry paint job and some updating in the outer buildings. It took over a year for them to repair an elevator. The reason why we chose this place was because of the staff and the people there. My mother has been quite happy.

The price was right the vibe was nice but the administrative staff was terrible to me and to their employees

The staff is nice. No improvement and yes, we would recommend The Horizon Club to other families based on the experience so far.

I have nothing negative to say about Ashley Point in Lake Stevens.. they have been communicative a and responsive to our concerns .

My mother is now a resident, she has some issues with elevator outages. Food isn't gourmet but adequate in amount but can be a little bland. The pool isn't always available either. Sometimes there are issues with outside maintenance, including outside window cleaning.

Activities need consistency

Most about the community...employees were friendly and welcoming. Least... not enough employees or nurses. My husband being diabetic was not managed at all. Blood sugars were all over the place. Diet was not diabetic specific which caused a lot of the issues. He lost weight due to some meals were inadequate. The facility doctor was not concerned about his other health issues besides Alzheimer's. The people doing activities did not engage him In physical activity or mental stimulation. Did not encourage him either. After 2-1:2 months I brought him Home and he is doing much better mentally and physically. It was traumatic for my husband to basically be alone (except for occasional visitor) 24/7.

The activities director was very sweet and did a great job. The workers seemed to work well together. The food was good. A lot of the management left after the state came in so I don't know too many people left. One thing that I did not like was the state would not let my dad's bed be up against the wall because they said that was a restraint. That is just plain stupid. He went to a nursing home and they could have their beds against the wall. No other rails could be used. It makes no sense what is ok for one place is not ok for another.

don't have much to compare this to although I did a lot of comparisons when I chose the place. So I'm sure I felt I was getting somewhat of a deal at the time. Yes, we would recommend this community to other families.

The staff are engaged with residents. The atmosphere is welcoming and clean.

We love it here at Talbot. Some rooms need updating because of age but new carpets, painting and stainless appliances was good. They are working to refurbishing everything. New owners and management are coming in October first. Sinceri will be taking over. All other numbers are five. The friendliness and activities are fantastic. The parking garage, pool and large rooms are a plus.

Most people do have severe cognitive impairment. I would recommend to others. I think it is a clean and well staffed place.

My dad doesn't participate in activities and he refuses care. They're doing the best they can. I would recommend the memory care side of this community. They are fairly quiet and seem to engage with the residents in a positive manner.

For the week my Mother was there it they were very good. I would recommend to others.

Most has been good so far. A few things could be made easier for the POA who works full time to have ability to contact persons such as the Dr. I've had issues with that. Some attitudes from staff could be nicer. I feel a few times I have been treated unfriendly, like not wanting to go out of their way to help me.

Five Star Residences has been a wonderful experience for us. We placed my mom in July and the staff made this difficult time easier for us. The staff in the memory care unit is very caring and [name removed] has been very responsive with our requests and texts.

Activities are excellent, lots of music and concerts. Food is great with lots of choices. Memory care director abruptly left which was unsettling.

I wish they had more staff, so far my mom has been treated good. It's times when they are short staff. As far as activities I do see staff working with them when they can. The staff shortage can improve.

My rating for library square is based on the initial move in experience. Since this was an assisted living move in a I was expecting someone to greet my father on law and help him navigate his first day. I don't feel that really happened. And then we were missing paperwork as the facility was communicating with other family members that were not in charge of the move. A checklist would have been much better. After being here now for 2 months we are pleased with the facility and give them a 4.5.

Only comment on the quality and temperature of the food.