Sinceri Senior Living

It's a very nice place to take your love ones and the employees were very friendly and nice. I would recommend them to others who are searching for senior living for their loved one.

The apartment is nice however there was a lot of things that need to be added into the welcome package. For instance ...move in information, wifi info, trash and laundry pick up information. I had to keep contacting the property manager (not sure of her title) to ask questions. Everyone is really nice.

I have been very pleased so far with Windermere Estates. I especially appreciate the experience I have had with the staff and their attitude and willingness to help. The food is good and service is pleasant and helpful.

It was enjoyable to visit and quite unique. It has a very different environment from most of the other facilities that you are in competition with. Especially the children being around in the day care and city facility.

Food can be inconsistent, activities are varied and numerous, investment in the infrastructure is lacking. Our apartment is very spacious and highly satisfactory. Most of the staff are hardworking and responsive. Management can be slow to respond.

Overall, Coral Oaks is an excellent place; the staff members are very accommodating. The common areas are well kept & clean. The dinner portion of the meals are delicious restaurant quality food. And, the apartments have good size rooms. Yes, we would recommend Carol OAks to other families.

The tour was good, and I liked the size of the place as it was a little smaller than some of the others like the activities liked the fact that they take you to movies, museums, and other cultural activities. This will probably be the place that I end up going to.

The staff is very friendly and helpful! The residents are also helpful . The food is great and the servers are wonderful! Haven't gotten involved in any of the activities yet.

The staff is very friendly and personable. Do believe some TLC with upkeep would go a long way. Carpets at elevators and hallways need to be cleaned.

The place is immaculate and welcoming. Mom also loves her unit and neighbors. The biggest downside is my mother constantly complains the food is terrible.

I wish there were more elevators. People have to wait to long. Staff is great. The size is good, I love the location.

I think they left him to himself too much and he was fed a number of meals in his room instead of the dining room. His room had food spilled on the floor. He fell several times although I had emphasized that he was a fall risk. I believe he received all of his medications. I wish they had tried harder to get him out of his room with other people. I was grateful that they guaranteed him a spot with a deposit so I knew he had a place to go while I was out of town. He was able to get a haircut there which he badly needed. The room was very nice though it would have been helpful to have a hospital bed. There was a small refrigerator and a microwave oven and a nice lift chair and a television I was happy with the facility but maybe the care was a little lacking.

Staff and care were very good. My dad really liked the food. They made sure he was included in activities even with his limited mobility. Main complaints were around cleanliness and the logistics of moving in and out. There was a time when our lease period had begun and we were supposed move everything in, but they hadn't moved the previous Tennant - it was awkward to move stuff in while the previous resident was still in the room. On the pre-scheduled move-in day for my dad, the room hadn't been cleaned yet and was noticeably dirty. They weren't able to open a door to outside for us during move, and was a bit difficult moving furniture in through the double keypad doors. Once we completed the transition things were pretty smooth sailing. They were the ones that referred us to BrightOn hospice, who helped immensely with transition and end of life car.

The overall experience was very good. They were friendly and pleasant. They took time to get to know you personally. They were helpful in answering questions.

We had some problems with move in. Facility was clean and had a good support staff. Staffing was light on weekends. Food was good. Apartment was good size and easy access.

The staff was very helpful and attentive. The community was clean and well maintained, with good amenities. The one-bedroom room was a bit small, but it was sufficient and worked well for our needs. Overall, it is a nice community with a friendly staff and a clean, comfortable environment.

Wifi is included but the signal in her apt isn't strong enough so her smart TV can't connect it's been almost 3 weeks and they still say they are working on it besides that everything else seems good so far and the staff are very nice and seem helpful

[name removed] was very knowledgeable and professional on the tour. The complex was clean. The staff was friendly. It’s a top choice when the time comes.

I did not observe on site care or amenities. Only worked with staff through phone calls, always helpful and caring. Patient's I have in their care speak highly of the care.

Apartment size is very nice. Ample room. Spacious living room. Food good. Desserts homemade. Nice choices offered if don't care for two entrees of the day.