Serene Gardens

I appreciate that they have consistent staff at Cottage of Davison. There is low turnover and good communications.

This place is so wonderful! We were welcomed with open arms, and everyone was so nice and helpful! It is like living in a dream, the facility is so beautiful!

beautiful community. I was recommended by APFM to tour this one and it was spotless. I had a long search for my mother in law and it ended here. Thankful to them for the care they are providing!

Putting a loved one into assisted living is not always easy but Addington place put mine and my families minds at ease. The facility is clean and comfortable. The staff is very welcoming and kind. I'm so glad we chose this facility for my father. As much as he did not want to go into assisted living he has learned to love it here.

Hi i was scared at first putting my mother in a memory care home. But now my mother is in Addington place of Grand Blanc I fell really comfortable. I've met the staff they are very knowledgeable and friendly with my mother. Actually My mother likes being there and she is very hard to please. also she loves the food and is very comfortable and settled in. So I can relax knowing she is in good hands. I would highly recommend Addington.

Took a tour with my family. They hav a new area. It was so beautiful. [Name removed] was very nice. I know my family will be happy.. Thank you [Name removed].

This is the fourth - and BEST - facility that my Mom has lived in, in the past 12 months. The room set-up is as comfortable as anything one might experience at home: The bathroom has plenty of grab bars, the shower has a cushioned seat and easy access. Marble countertops in the kitchen! There is plenty of room throughout the apartment, for her wheelchair. The living room overlooks an enclosed yard with flowers, trees, a putting green and sidewalks to comfortably roll around on a warm day. My Mom misses cooking, so she met the chef ([name removed]? I think?) and he offered to cook her favorite recipes as long as she provides them to him. (I've no doubt there will be Mom's German Potato Salad on the menu one of these nights.) The food is so much better than in the other places she's been situated. Mom's level-of-care requires that she receives regular attention and she gets that! Caregivers have been attentive and kind. When I visit, we go to the Bistro, just off the lobby, where there is always free juice, tea, water or coffee, with fruit or cookies. In the winter, we will probably use the fireplace. Believe it or not, there is a movie theatre with free popcorn! There's a chapel with a piano - and sometimes, a singer comes to entertain there. Mom's friends have visited here and used the convenient elevator to ascend to the [location removed] dining area, which accommodates a crowd: They all felt well-treated. I observed that the staff is genuinely interested in keeping residents well cared-for and happy. It is as pleasant a place as home. Would definitely recommend!!!

My mom has lived at Prestige Pines for 3 years now and I couldn't be more happy about the care she receives. My family and I feel like the staff at Prestige Pines truly love my mom and know her. She is always up to something fun when I visit. When you walk in you are always greeted with a smile. I am proud to call Prestige Pines home for my mom and the staff my extended family.

The care givers and the care received was very good! All my needs were tended to sufficiently and in a timely manor. The employees seem happy in their work. The facility was kept very clean and organized. I think the meals could have been a little better.

Prestige Pointe is the perfect place for a loved-one with dementia. The care team is trained in "Montessori Moments in Time" life enrichment programming and the environment is smaller and less overwhelming than some of the assisted living communities out there. Most importantly, the residents are happy!

Brookdale is clean and friendly. They have a really good staff that is patient and kind. Their monthly coat is higher then similar facilities, but they have a good location for us.

We just moved my mother into this community yesterday, but based on what we say from move in and during our tour, the place seems like a very good fit! the set up is very comfortable, and everyone has been very friendly.

It's a nice place but definitely have to remind them about bathing and room maintenance. Close to my house

The facility is very clean, updated and great staff. They are engaged and very up to speed with my loved one whenever I checked in. Would highly recommend. Only thing lacking is communication. Identify a way for daily updates without a phone call or in person visit would be ideal.

What we like the most about Americana Senior is the location and twenty four hour access. Also the price and their willingness to work with us to place her on short notice

Serene Gardens was the ONLY care facility in Lansing/Brighton/Ann Arbor/Detroit area that was willing to accept our father with an LVAD as a resident. The LVAD group from UoM hospital helped to arrange for them to be trained. The aides were very nervous with the LVAD batteries initially. The center would have been much better if there had been some onsite support for LVAD care for a couple weeks. The staff were all very kind and considerate. The food was mediocre. There was a lot of unidentifiable fried patties of meat/fish. Food served in the residents room instead of dining room was often cold. The facility and the resident rooms are really nice and clean. It smells clean and not like dirty bodies which is a big plus. I would not hesitate to put another loved one there who needs care. I just hope they improve their food options and continue training and supporting their staff in care giving skills.

We wish we would have used your service when we were looking for independent living for our mom. It would have saved a lot of heartache and anxiety if we understood independent living, assisted living, and memory care. We would have gone with a facility that incorporated all 3 versus having to move our mom. 1. 4 - Some of the staff deserve 5, but others shouldn't have been there. My mom had dementia, so I was there a lot and saw the inconsistencies in staff. Again, MANY of the staff were wonderful, but they weren't there 24/7. 2. 5. Very clean! 3. 3 with the same response as question 1. 3. 5 4. 4. She also had hospice care, which helped a lot. [facility removed] and [facility removed] worked well together. On a side note, I strongly encourage families to use an outside hospice versus the one recommended by the facility. 5. 5 if you're referring to the in-house administrative staff. They always responded and helped. 6. 1. The food was bad! For what we paid, the food should have been better. 7. 5+5+5!!! Their new activities director, [name removed], was excellent!! She made every resident feel loved and did so much for them and families. 8. 3. I think those that own the facility make those that run it do more with less while they pocket the money. Again, I am happy to answer questions.

Very clean facility. Staff overall is very caring. Had a few issues with nurse Aids. I feel they could use more training when it comes to patient safety and care. Most Nurses Aids very pleasant and really cared for the residents. However, they pass meds and I do not feel that some have enough knowledge to do so. Some med errors/misinformation were made on behalf of my mother. There are no RN's/LPN's on staff after hours and on weekends. The administration/ director addressed issues as I brought to their attention. Food was good and plentiful. Because I am an an RN, I was there every day and my mom had a nurse from hospice, it worked for us. I would not recommend for patients that need advanced medical needs.

Nice, small apartments available with warm, kind and attentive staff. Only wish there were more offsite activities available for residents. Movies, bingo, church, local farmers markets and visits to local businesses would be nice outings.

We moved our parents to Serene Gardens of Hartland about 3 months ago. They were living in an Independent Living facility before this. The administration at SG has been very accommodating to meeting our parents’ needs. They strive to listen and have addressed any concerns we’ve had. The meals are very tasty and nutritious. The faculty is clean and well taken care of. There does seem to be a lot of turn over of staff but I imagen this is normal in these facilities. The staff do call our parents by name and quickly learn their needs. Although they sometimes seem short-staffed, I’ve never felt it was unsafe. Our parents are well fed, clean and content. Overall, SG feels like home to our them and we especially like the small size of the facility.