Senior Management Advisors

My mom and I have already visited here.. Definitely a consideration.

My mom is there, it is just fine. They have bingo, movies, card games, they go shopping and to the flea market. They do a lot! The food is excellent, we ate there ourselves and we just loved it. We are very happy with Grand Villa.

I was referred to Grand Villa by A Place For Mom. Everyone at Grand Villa has been very helpful. I am not crazy about the food I would give it about a 2.5. But I have friends whose loved ones live here as well and I along with them recommend Grand Villa.

Very nice and waiting to hear about evaluation and if there will be an increase.

California styling. Similar to an apartment building. Nice screen-in patios on first and second floor.

This was our first choice but we are not sure if it will be okay with no sink in the kitchen area. This is a great place! We loved the environment.

I toured this community and it was nice. The staff was friendly, good variety of activities, but apartments were small. Also, all of the doors to outside led to an outdoor courtyard. It was nice and was secure, but no hallways. Not the set up we were looking for.

It's worth living at Truewood. The apartments are okay, but we would prefer to see a standard kitchen, rather than a kitchenette with a camper sized refrigerator and a microwave. Attention from the staff has been good so far - I have no complaints there. For safety of the residents and visitors, there needs to be more lighting around the back, along the sidewalks, and from the parking lot. They provide three meals a day, but the food could use improvement. Breakfast and lunch are too close together. And I would like to see more variety and increased portion size. Overall I would still recommend it for the price.

I liked Grand Villa of Clearwater a lot, but I found it to be really tiny. Even the lobby was very small, the group meeting area was small, and the apartments were small. But it was located close by to things my loved one could walk to if she wanted to, which was nice.

I chose Truewood by Merrill because they are very receptive. My apartment is good size for what I need. I do think they could improve on the food quality that is served. Every time they serve chicken, it is overcooked therefore making it tough. The food is served with gravy and that hides imperfections. Their response time for any problems that you might have has been excellent. I would recommend to others looking.

The community does not require a lease and they have a healthcare service here where the healthcare professional comes to the community for any appts or if anyone needs to be seen. I would recommend this community to others

Your mom is not happy with the food. The food does not have much taste.The layout of the community is good. They have outdoor space. The staff is good. I think it is a good place. They do not have very many activities and some are not age appropriate. They don't always remind the residents about the activities.

Help shortage mainly nights, weekends and holidays. Young help unable to work unsupervised without texting, and socializing. There are excellent techs also but careload is heavy. Extremely friendly, and excellent protocols in place for emergencies and situations. I feel comfortable in an emergency care situation. Mom has lived in three places and this is the best. Pros and cons in all. Always best for family to stay involved if possible.

This facility is quite impressive when you enter. The staff is friendly and attentive. The overall cleanliness is on par. There are varied activities for overall participation . But what was extremely disappointing was the quality and appeal of the food. The preparation left a lot to be desired and many meals are sent back to the kitchen only to get a disappointing replacement. This is the second chef since the opening and they still don't get it . Unfortunately management has been informed and they have yet to rectify the situation. I am seriously hoping ,for the sake of the residents ,this issue will be addressed and changed for the better in a timely manner.

This community has only been open about a year so the appearance of it is still wonderful everything is clean and well maintained. The staff is very nice and helpful that we met on the tour. The pricing was a little more than expected and put it out of our budget range. They do have 2hr hour nursing which is a nice feature.

The food is wonderful and the help is great. However, somehow Mom's paper work fell through the cracks. Part of the problem was my DR. was in the process of moving. The other problem what paper was there never made it to the nurses' station.

They love to have nice and fun parties at Grand Villa.

The people are great.They try to help you in any way that is possible.

it is too early for a overal rating but so far it has been pretty good but there have been some slip ups on executing the p-3 level care I am paying for. Kathy and Marguerite have been very good but the followin through needs too be better on the helper end. Maqbey you can let them know the follow through is the important part

When I relocated my sister to Grand Villa East her furniture was not going to arrive for over a week. They set up her apartment with everything she needed, bed, linen, tables, chairs, lamps, etc. It was done willingly and attractively for as long as she needed it. They are in the midst of a major renovation process and they are making every effort that the residents are disturbed as little as possible. The staff is friendly and helpful. The only thing that I could say negatively is the lack of activities, but hopefully that will change as the renovation is completed. As an aside I was going to move her to a Homewood Residence and when I went to the closing they had a number of items that were additional to the tune of $1500.00 per month. At that point I walked away and went to Grand Villa , I am glad that I made the move for her. Thank you "A Place For Mom " and Amy Gaskin for your help