Senior Management Advisors

It's a very nice place, everybody is very friendly and helpful. They were really good at keeping me informed, especially because we couldn't visit at first, or only visit on a limited basis. They would send me videos and get me on calls with my loved one They really kept our loved one engaged and made sure he partook in a lot of the activities. I was happy there was such a nice view out the window into the courtyard. I talked with them for weeks before our actual move-in, and the sales director was great about answering my endless questions. She never got impatient with me. The video tours she sent were helpful as well.

I would recommend the community. I wish someone from the community would contact me to ask about our experience. The community tries to improve concerns. The night shift is the problem I saw, and I feel this shift has the less trained people on it. The community is clean.

ratings above

I had a wonderful experience with the director and she went out of her way to make us comfortable. I would recommend this community to others.

We chose Grand Villa of Ormond Beach because of the location. They were also very professional at this facility. The place is neat and clean. The room sizes here were decent compared to others we saw. The temperature of the food, the service, and the flavor are all things that they could improve on. The dining staff is not very attentive. Overall, I would recommend the community.

They are always short-staffed. They have a nice outdoor pool. The rooms are larger than most. The staff is wonderful. The food is terrible. They have nice outdoor space for the residents. The staff is not always there when you need them.

Generally, it is very nice. The housekeeping in the dining room needs help. The food has been terrible lately, just the same meals over and over. The room size and layout of the community is good. They have common outdoor space as well as their own private Lanai.

Water's Edge is a nice place. The rooms sizes are good. The food is okay. They have an outdoor space for residents to use. They have a lot of great activities for the residents to participate in and they have a wonderful activities director.

Grand Villa is a clean and friendly place. From what I have seen they have good customer service. The staff seems to care about the residents. The food could be better. Overall Grand Villa is a decent place.

30 year old building, but kept up pretty well. Rooms bigger than thought. [Name removed] was kind and helpful, on site Chef. 4 stars out of only 32, though. $3000 for 1 bedroom

NICE LOOKING PLACE... KIND OF DISTANT FROM HOME... HAD GOOD CONVERSATION WITH TOUR PERSON... NOT DECIDED WHETHER [name removed] WOULD NEED ASST LVG OR SKILLED NURSING

I've had all good care. I think that we have a wonderful activity program and the exercise program is great. The best way to make friends is to be a friend.

We are very happy here. Everyone is friendly and helpful. It is a wonderful place to live and all of our needs are being met. The activities are good and the pool is wonderful. We really like our apartment - 2 rooms. Very nice. Maintenance is very good. The food could be a little better sometimes.

This facility is well maintained and the rooms are clean. The staff is very friendly and helpful.

The employees are friendly. Sometimes the room has an odor. Maintenance is slow with repairs.

We were impressed with the variety of living options for specific care levels. The rooms were nice size and easy to get around. Well taken care of, clean and organized. The outdoors were beautiful. At the top of our list. Need additional visits to be certain of my rating.

Due to health reasons, my husband was only there for a couple of days, but the staff and administration were great.

Nice facility but in need of a little upkeep to grounds, rooms etc. Painting, cleaning of sidewalks, etc. Rooms were nice and clean. Friendly staff. Presenter was very good.

Mom is in memory care and they do an amazing job with them. They keep a very close eye on all the residents, but yet at the same time let them do most of what they want to do. They have some activity going on in the main area most of the time. The TV is always on with music and sometimes funny shows that some of them engage in. I love the fact they can go outside whenever they want and are actually taken out every day (weather permitting) for some fresh air.

Like the place a lot. So did Mom. Going back again this Thursday to discuss next steps. Only availability right now is 2nd floor apartment and we would like one on the first floor for Mom.