Senior Management Advisors

An overall good community. My dad has gained better interaction and socialization amongst the other residents; they all look out for one another. I do feel that they are lacking in their security process. We were led to believe that there would always be a nurse or staff member nearby in case of an emergency. I'm unsure if this was misinformation or miscommunication. Through our own experience, we unfortunately found out that this may not be the case. I also think that they should expand their activities to fit the interest of all the residents, because right now they seem geared towards women. My loved one is transitioning from independent living to assisted living and wishes to have more of a variety in the things he can do there; such as, woodworking. They do offer church services, but none for the religion of my loved ones choice. I do hope that they can bring in other representatives so that every resident can participate in the religious services.

This community was much bigger than the other community that I was looking at. This community was also under construction and seemed like everyone was on top of each other. It was just too much for my loved one.

We chose The Pineapple House because of the convenient location, I thought that it was one of the best looking facilities that I saw, and I felt most comfortable here. There have been some hiccups along the way, but it is just an adjustment period. The staff members are great and all very friendly. The facility is newer, clean, and up to date. Overall, I would recommend to others looking.

Grand Villa of Altamonte Springs was our second choice. I liked that the staff were really nice, and I appreciated their honesty.

[Name removed] was very informative. The facility is clean and bright.

We chose Brentwood at Fore Ranch because they offered memory care and that is the type of care my dad needed. My dad had a dentist before he checked in and we were told after he moved in that it is out of their range to take him to his appointment. I would tell others if any of your appointments are not in a certain range, they will not take your loved ones there and then you have to pay to have them taken if you are unable to do so.

Riverview is a very nice facility. When touring, they do not take you around the actual facility, they take you to a staged area/room, I insisted on seeing the real thing. The location was too far for us.

Friendly care and staff

Each unit has a very nice screened-in balcony and the apts. has a good amount of storage space. The staff is very friendly and helpful and is very close to the hospital in the area. I would recommend this community to others based on my experience.

Riverview is a very nice place but the location was just too far for us.

It is a pretty community. The people and administrative are nice. I think it is expensive. I feel we didn't get our money's worth. My loved one didn't care for the food while they were there. This is due to a chef turnover. Our time was during the pandemic.

We toured Grand Villa and there was nothing negative about the facility, it was just an average tour. After meeting with my siblings we found that another facility would fit our mothers needs better.

We toured this community and the staff was very nice and helpful. They provided lots of information to us and the tour was very nice. The only feedback i have is that is was dark looking and I would have liked to see the community brighter.

It is very nice and well maintained. The apartment was very lovely for our loved one. The aesthetics are very nice, the dining room as well and they even give you options for food to eat. I would like to see the community get a hold of family more and let us know about our loved one more often.

I looked at employee reviews for Brentwood at Fore Ranch. And they were under management that all the employees hated, based on their reviews. So there was no way we would go there. The woman I spoke to on the phone for our virtual tour was nice enough, but based on those employee reviews, I was not taking my parent there.

The locations is really good, the campus is very nice. It is a combination of independent living villas, assisted living and memory care. The amenities are very nice, they have a separate town center with a movie theater. However with speaking to some of the residents the food could use some improvement as well as the quality.

I would recommend this community. Overall, I have been happy here. My frustration is items have gone missing such as clothes for my loved one. The communication with the staff has been excellent. The staff seem to really care about the residents.

This is a nice community, but they don't have any dietary specials. The food is horrible. They had bingo, arts and crafts, movies, bowling and more activities for the residents to choose from. The communication was fair with the staff and the families. I would like for their food to change.

The price is kind of costly, and they just increased it this year. We were not expecting it to go up that fast. We've also had another unexpected cost when insurance stopped covering medication, and now we are being billed by the company Grand Villa uses to provide medications. The staff is okay, we had one issue with one person in billing. But other than that, the rest of the staff has been okay. They call pretty quickly when something is going on, so that's good. When they moved my loved one to a different room, they lost a piece of medical equipment and they still haven't found it. But overall, yes I would recommend this community.