Senior Management Advisors

I am a resident and have lived at grand Villa for five years. I feel very safe especially after meeting my best friend [name removed] year ago. I feel that all of our needs are met. The staff are very nice.

I have been a resident at Grand Villa for a little over 1 year after living alone for four years after my wife passed. After moving in I had the opportunity to meet and make new friends. I am completely independent requiring no assistance. However if I did. The staff are readily available and generally very attentive.

I started the process of getting my mom into an assisted living facility and found Grand Villa to be my favorite by far. They started the process of paperwork, Medical assessment's and from there, everything ran very smoothly from the process of getting her set up in her apartment on level independent. She seems to be very happy here has found good friends and she enjoys the staff. I give this review overall with high recommendation.

Very warm and welcoming. Residents look very happy and social. Seem to have opportunities for excursions and activities for a variety of interests.

As far as the facility goes, I would highly recommend it to families whose loved ones are social and need support with some activities of daily living, but are largely independent. Cost wise we found it competitive with other facilities that didn't offer as large of apartments or near the opportunities for exercise and social interaction. [Name Removed], one of the Leasing Coordinators, "was a gem" and extremely intentional and helpful in getting to know my Mom's personality and interests, and connecting her with events she would enjoy. There were many opportunities for social interaction at mealtimes and numerous planned events. My Mother, was very social, loved simply sitting in the lobby and watching all the hustle and bustle of people coming and going. She also loved music and found lots scheduled events with music, including a choir! There was a great support system among other residents and they welcomed my Mother enthusiastically. Resident ambassadors helped Mom find her way around and acclimate to life there. My only negative was that as my Mother declined and fell several times in one day, our communication with staff and leadership broke down. Response times from HHA staff seemed slow when Mom had a bad episode of vertigo one Saturday. Mom reported to me that she fell twice and pulled the emergency chain in the bathroom each time that morning. The electronic record verified this and response times were 9 minutes and 5 minutes respectively. Family was not notified. Though my Mother described her experiences in great detail and call system verified Mom's account of times, the floor staff did not report any falls to Nursing, Management or to us. Management did not get back to us after their inquiry report as promised. I happened to be in FL that weekend and took Mom to ER. She was hospitalized for symptoms of vertigo. After discharge, Mom required a higher level of PT and care than available at GV in assisted living and had to go to a Nursing Home. Falls happen in the elderly. It's difficult for families as try to balance care decisions with so many factors and as in our case from a distance in another state. Overall Grand Villa, Clearwater was a great experience for Mom. I wish she could have lived there earlier when she had more strength and could have enjoyed all that was offered.

After visiting several assisted living places, we chose this one. The staff was very friendly and professional. The apartments were new and clean. They had nice-sized kitchens and more closet space than other places. The dining area looked like fine dining. And there are activities all day long for the residents.

My tour was very nice. The woman who showed me around was very informative and helpful in answering my questions. Very nice place and I liked the idea it is located near downtown. It will be awhile to make a decision to make the move.

The community is well kept, updated. The only complaint from my mom is that the food needs to be better. Yes, I would recommend it to others.

Although my dad was only at grand Villa for a few months he thoroughly enjoyed all Grand Villa had to offer. His favorite place was outdoor at the pool area where he could soak up the sun and enjoy the pool. Dad said the food was good but not great. Service was sometimes a little slow at the dining hall but overall a good experience. It took my dad a few weeks to acclimate but just about the time he was getting a handle on everything he began to decline and ended up in hospice. Overall the staff as personnel were very friendly and helpful. The building was kept clean and we have been overall happy with Grand Villa and considered it a good value for his care.

The tour was good the only drawback one bathroom in a two-bedroom apartment. It would be so difficult sharing as although we need to downsize and find a place for my husband with his declining health and the process is over whelming for us it is a real deal breaker.

It was terrific. They just couldn't accommodate her needs after a fall, she needed full nursing at that point. Otherwise, a wonderful place. I would absolutely recommend them to others who are searching for care for their loved one.

I found them short of staff for weekends. Staff was stretched. We were there less than 2 weeks. They could not handle [name removed] as declined rapidly and had to be sent to a skilled nursing facility where he passed on [date removed].

I was told that I do not qualify for your facilities. Was looking forward to it, from what I could see, however I need to be in a nursing facility.

Met with management and had a great tour. There are minor concerns but it is only because my wife and I are looking for a bigger apartment with washer dryer plus a larger kitchen area. However, their dining facilities are impressive and the surrounding areas are well kept.

The staff took really good care of my mom! She liked them a lot.

Everyone is very friendly and kind. Yes I would definitely recommend Grand Villa, my husband loves it there and is very comfortable. He told me he feels safe there.

Nice facility , love the screen porches. All looks well and no odor. This is a surf facility that is sufficient for your needs if you are an independent person. I do not know about the assisted. I am not interested in that at this time. I have not looked at any other facilities so that is what IThis is a surf facility that is sufficient for your needs if you are an independent person. I do not know about the assisted. I am not interested in that at this time. I have not looked at any other facilities so that is what I am basing it on it would be quite good for me.

4-5. What we like the most about the community is - 1) Very friendly staff, willing to accommodate my sister's needs 2) The remodeling is looking great- they have an assisted living with different levels of care, a memory care unit and will be taking Medicaid residents! That way I don't have to uproot my sister to a completely different building if and when she gets to that point of needing either! 3) the food is decent and they always have options 4) they have a variety of activities, outings and if scheduled they will take my sister to appointments

Provisions in cupboards in memory care...seem sparse....more than one salt and pepper...folks who know how to do laundry...had to toss mom's white sweater top...came back grey with spots...really bad

Most employees do a very good job. Thoughtful, Helping, go above and beyong and extra help when needed.