Senior Management Advisors

The community is well kept, updated. The only complaint from my mom is that the food needs to be better. Yes, I would recommend it to others.

The tour was good the only drawback one bathroom in a two-bedroom apartment. It would be so difficult sharing as although we need to downsize and find a place for my husband with his declining health and the process is over whelming for us it is a real deal breaker.

It was terrific. They just couldn't accommodate her needs after a fall, she needed full nursing at that point. Otherwise, a wonderful place. I would absolutely recommend them to others who are searching for care for their loved one.

I found them short of staff for weekends. Staff was stretched. We were there less than 2 weeks. They could not handle [name removed] as declined rapidly and had to be sent to a skilled nursing facility where he passed on [date removed].

I was told that I do not qualify for your facilities. Was looking forward to it, from what I could see, however I need to be in a nursing facility.

Met with management and had a great tour. There are minor concerns but it is only because my wife and I are looking for a bigger apartment with washer dryer plus a larger kitchen area. However, their dining facilities are impressive and the surrounding areas are well kept.

The staff took really good care of my mom! She liked them a lot.

Everyone is very friendly and kind. Yes I would definitely recommend Grand Villa, my husband loves it there and is very comfortable. He told me he feels safe there.

Nice facility , love the screen porches. All looks well and no odor. This is a surf facility that is sufficient for your needs if you are an independent person. I do not know about the assisted. I am not interested in that at this time. I have not looked at any other facilities so that is what IThis is a surf facility that is sufficient for your needs if you are an independent person. I do not know about the assisted. I am not interested in that at this time. I have not looked at any other facilities so that is what I am basing it on it would be quite good for me.

4-5. What we like the most about the community is - 1) Very friendly staff, willing to accommodate my sister's needs 2) The remodeling is looking great- they have an assisted living with different levels of care, a memory care unit and will be taking Medicaid residents! That way I don't have to uproot my sister to a completely different building if and when she gets to that point of needing either! 3) the food is decent and they always have options 4) they have a variety of activities, outings and if scheduled they will take my sister to appointments

Provisions in cupboards in memory care...seem sparse....more than one salt and pepper...folks who know how to do laundry...had to toss mom's white sweater top...came back grey with spots...really bad

They're under new management now the company sold that particular property so I don't know how they are now but when my sister was there, they were really great and the director down there. [name removed] was super so I would recommend it as long as it's the same thank you.

A resident for 2 years. My major concern-safety-dogs allowed to run free- no leash. One dog-on a leash but owner often let free one dog a declined bite (admitted by owner) in [name removed] area without muzzle. ( as promised by administration)

Everyone here are good to good from staff to dining facility personnel. Maintenance medical and the who help improve the facility.

It was tidy, though not spotless, and there was a slight odor in some areas-but I can't imagine how challenging it must be to work in that environment. The staff had good attitudes and were attentive. Everything seemed in order-her bed was made, and she looked clean, content, and cheerful. The community is well-staffed and provides great value for the care offered. They keep her engaged with activities and communicate well with me about any incidents or medical updates. Overall, I'm happy with her being there.

The visit to Tuscan Gardens was a pleasure. Staff was friendly and very knowledgeable. The facility itself is quite lovely, well laid out, and yet cozy. My husband seemed to be comfortable from the beginning. He is now a permanent resident of the Memory Care Unit and, although he has not settled in yet, he has nothing but good things to say about the staff, food, and amenities. I do feel that there might be a shortage of staff but unfortunately that is the case all over.

Room was very nice, facilities were very nice, all staff were very friendly. Food was good. Only issue was my mother trying to meet people. She would go down to eat and try and sit at a table only to be told they were holding that seat for a friend. A little cliquish.

Everyone here is very friendly, staff and residents. It has beautiful views of the river, dolphins and wildlife. There is a bus to help take you to doctor's appointments two days a week. There are outside activities with the bus sometimes too. My biggest complaint is we don't have good WIFI and they've been working on it a year.

Apartments are spacious. Many residents need a lot of assistance and therefore more suited to very elderly folks who are almost needing nursing home care. Staff turnover seemed quite high.

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