Senior Management Advisors

Staff are extremely friendly. That was the main reason we chose this facility over others.

Most staff are very friendly and helpful. I have limited contact with administration some I don't even know their names. They do take residents several different places to shop, eat or some shows at the Ruth Eckerd Hall.

The rooms are not kept that clean unfortunately. The staff they have are lovely but they don't have enough employees. It's good for the price.

I was are without my pain meds for 3-4 days. I have Ms. Overall everything else is pretty good. Once during a hurricane we has no power in a couple buildings, mine being one for a few days.

This is a beautiful building exceptionally kept! The staff is very friendly. I have 2 parents in Memory Care. The process to have them move here was easy and pretty fast. I hear the food is fantastic! Overall I think this is a great place. They have transportation and outings, activities. I feel secure knowing they're needs are being met.

Friendly staff and residents, visible executive director, beautiful backyard with pool (no one uses). Could use upgraded elevators and a fresh, new contemporary look (the furniture and décor is TIRED).

The staff is great, very friendly. The facility is very nice, well maintained and is great if you want to be around a lot of people.

My mom really likes it there. The care staff and kitchen staff are friendly and efficient. They keep in touch if there is a fall or incident. The nurse does not appear to interact with individual residents. As the head of nursing, they should be more aware of the individuals under their care.

Nurses-4 Activities director-5 Transportation- 5 Laundry-5 Room cleaner-5 Meals-3 Maintenance-5

Good staff, but turnover is a problem. Food is okay but not great. The facility is beautiful.

Grandvilla Ormond is one of the few places I would allow a family member.

My mother moved into Grand Villa East last week and is very happy so far. The care and attention from the nurses and aides is top tier. There is a wide range of activities, and the people are super friendly. She is also impressed with how good the food is. The move in process was easy, and the help and support from the sales office was so appreciated. It's been a great experience so far and we are truly glad we chose Grand Villa to be her home.

Mom seems happy. [name removed], the main recreation therapist is excellent. She has group sing alongs, drumming, balloon toss, name that tune, fashion shows, nail painting and manages to keep the residents occupied. I am slightly disappointed with the nursing supervisor as I have not received any personal calls. Mom's color changed and one of the staff caregivers coordinated an ambulance escort to Countryside Meese for evaluation. It turned out she caught an early diagnosis for pancreatic cancer. So now family has time to visit before she transitions. We plan on sharing a free Christmas dinner with her tonight.

Brentwood at Fore Ranch presents very well. Great sales manager, very clean facility, nice dining hall. Mom was able to move in quickly and received a nice incentive package. Residents are friendly. As of recent, rumors circulating about a change in ownership, so we are waiting to hear about the policy and rent changes.

Staff is extremely friendly and attentive. The locaiton of the facility is great and close to my home. It was a positive respite experience.

Very difficult first 2 weeks. Had to relocate due to hurricanes. I witnessed how organized and caring the staff were and was impressed. During initial tour was told that there was an organized singing group. My sister loved to sing and she is quite good. That has not materialized. Overall I am happy with the care she is receiving

Overall experience was good. Staff was good. The place was under a remodel & had a fire so cleanliness & disruption of life was Effected. Mom liked it there a lot only complaint was food was mediocre. [name removed] | Business Office Coordinator of Grand Villa Deerfield Beach Was fantastic to work with & made it very easy as I'm in NJ mom was there

From the moment we walked to the doors at Grandvilla of Altamonte Springs, we felt at ease every staff member was welcoming and cheerful, making my mother’s transition, incredibly smooth. They even took the time to hang her pictures by the second day, adding a personal touch that made her feel at home. The medical staff is attentive, promptly answering calls and always willing to discuss my mothers needs in detail. She loves her spacious and airy room and genuinely enjoys the daily activities offered. We couldn’t be happier with the care she’s receiving here!

Says writing is unreadable broke finger on writing hand years ago.

Overall my loved one is having a good experience there, but the dining room has a lot to be desired. There is ALOT of difficulty getting the food out quickly and hot, they wait a lot and even have left the dining room without dinner. The financial department is very difficult to communicate with, but overall everyone is friendly and outgoing and promises to do better.