Senior Management Advisors

Grand villa going a terrific job with its residents no complaints from us

My loved one was only here a short time, but I thought Grand Villa of Altamonte Springs seemed like a very nice place! The place was clean and well kept, and the staff all seemed friendly and caring. My loved one is normally very picky and hard to win over, but after only a few days here she really seemed to have settled in well! Unfortunately a medical emergency required a move after only a short time, but based on our experience I would definitely recommend at least taking a look!

Having our mother- mother in law at GVE has been a wonderful experience. We know that she is taken care of even if we are not at the facility. The staff is kind, efficient and caring, and knows each resident by name. They respond to questions or problems very promptly. Sarah, who will be 99 at the end of August, loves Linda Horvath, the Resident Manager and is always made to feel special. We have had only a positive experience with GVE.

We love this place Jennifer in activitiesin their memory care is the bext!

My mother in law needs full assistance but because she has a single room with her own bath, she also feels like she is living independently. So she has all the help she needs and still has privacy in her own room. She requires 24 hour oxygen. She has macular with limited sight and end stage pulmonary fibrosis. Having a sense of independence and community I believe has really given her a boost and stronger will to live.The staff is very helpful and responsive. It really has been a wonderful experience. Debra has been so great since our first meeting and continues to respond to anything we need immediately. My experience with the staff I have met has also been good. They are friendly and helpful. Having a nurse on staff 24 hours a day with all of my mother in laws needs is reassuring as well, even though she is with Hospice. For the level of care she receives for this price it really is incredible compared to other facilities she had been in previously for rehab. I highly recommend New Port Inn. Most importantly my Mother in law loves it there as well and that is a comfort for all of us to know she is safe, well cared for and comfortable. Not having the burden of all that pressure on the family is invaluable.

We visited this community when we were looking into senior living options for a loved one. I thought this seemed like a very nice place overall, and it was definitely somewhere we were considering as an option.

They are extremely friendly there-everyone from the director right down to cleaning staff. My mother has been happy there and they take good care of her.

We looked here when we were touring. When you first come to the community, it has a very humble exterior. As you enter the property and interact with the residents, it truly is very different from many other places that we visited.

I'm very pleased with the job they have done so far at Grand Villa of Delray. The staff are all wonderful people, the facility and the individual rooms are lovely, and they take great care of the people who live here. My loved one really seems to be enjoying the food, and has gained some weight since moving in! I really can't find a single thing to complain about!

My mom is staying at the Grand Villa of Delray East. My sisters and I are so thankful for the care they have given to my mom. She used to stay at home alone most of the time,wake up at odd hours,eat the wrong food etc. Now she is cared for,has friends,gets the right nutritional value when eating,gets her medication exactly when needed. They just do it all and she is sooo happy. We all live in New York and miss her but the end result is she is healthier and happy .. We can't wait to visit her and the staff of the Grand Villa of Delray EAST.

4-5. What we like the most about the community is - 1) Very friendly staff, willing to accommodate my sister's needs 2) The remodeling is looking great- they have an assisted living with different levels of care, a memory care unit and will be taking Medicaid residents! That way I don't have to uproot my sister to a completely different building if and when she gets to that point of needing either! 3) the food is decent and they always have options 4) they have a variety of activities, outings and if scheduled they will take my sister to appointments

Provisions in cupboards in memory care...seem sparse....more than one salt and pepper...folks who know how to do laundry...had to toss mom's white sweater top...came back grey with spots...really bad

Most employees do a very good job. Thoughtful, Helping, go above and beyong and extra help when needed.

They're under new management now the company sold that particular property so I don't know how they are now but when my sister was there, they were really great and the director down there. [name removed] was super so I would recommend it as long as it's the same thank you.

They weren't really set up for respite care. Bed was terrible. Activity staff was great. Most caregivers were helpful and kind. Dining staff were not friendly with a few notable exceptions. Food was very good and varied. I thought the bathroom was a long way from the bed and hard to navigate with a walker. It was reasonable and I might go back again.

A resident for 2 years. My major concern-safety-dogs allowed to run free- no leash. One dog-on a leash but owner often let free one dog a declined bite (admitted by owner) in [name removed] area without muzzle. ( as promised by administration)

Everyone here are good to good from staff to dining facility personnel. Maintenance medical and the who help improve the facility.

My mom was there 10 weeks. It was a beautiful place, but it was not a place for her. She needed more attention so I moved her to a house that had more one-on-one care. She has passed since then.

It was tidy, though not spotless, and there was a slight odor in some areas-but I can't imagine how challenging it must be to work in that environment. The staff had good attitudes and were attentive. Everything seemed in order-her bed was made, and she looked clean, content, and cheerful. The community is well-staffed and provides great value for the care offered. They keep her engaged with activities and communicate well with me about any incidents or medical updates. Overall, I'm happy with her being there.

The visit to Tuscan Gardens was a pleasure. Staff was friendly and very knowledgeable. The facility itself is quite lovely, well laid out, and yet cozy. My husband seemed to be comfortable from the beginning. He is now a permanent resident of the Memory Care Unit and, although he has not settled in yet, he has nothing but good things to say about the staff, food, and amenities. I do feel that there might be a shortage of staff but unfortunately that is the case all over.