Senior Management Advisors

Some of the staff had no patience with the elderly. Yes, I would recommend this community to other families but it would depend on the patient's diagnosis - not dementia. My husband was not a good patient to be at Grand villa due to dementia. Otherwise it is a nice place.

The staff is lovely and quite accommodating. The owners appear to prefer docile residents. My mother went a week before a UTI was identified. The manager is a good person and there was high management turnover.

They have recently been working on improving the food service time. A shortage of wait staff has caused delayed service and cold/hot food. This is still a problem in progress.

Staff are extremely friendly. That was the main reason we chose this facility over others.

The options of living: villas, IL, AL, and memory care. Food is really good with options to preorder for pick up to take to room or if you are feeling under the weather they will deliver to apt in IL (limited menu) My mom has had primary care doctors, cardiology appt, scans, blood work and pt without ever leaving her apt. Activities are frequent and varied to meet interests of anyone. There is a library/game room/puzzle room on every floor of IL. One trip to Publix and Walmart each week is provided or you can order groceries for delivery to your apt. [name removed]the sales rep is my absolute favorite !!! The location is centrally located in Bradenton. Quiet. Like living in a neighborhood not a high rise on the corner of a busy street.

Most staff are very friendly and helpful. I have limited contact with administration some I don't even know their names. They do take residents several different places to shop, eat or some shows at the Ruth Eckerd Hall.

I was are without my pain meds for 3-4 days. I have Ms. Overall everything else is pretty good. Once during a hurricane we has no power in a couple buildings, mine being one for a few days.

This is a beautiful building exceptionally kept! The staff is very friendly. I have 2 parents in Memory Care. The process to have them move here was easy and pretty fast. I hear the food is fantastic! Overall I think this is a great place. They have transportation and outings, activities. I feel secure knowing they're needs are being met.

Water's Edge is a beautiful facility. When I admitted my loved one, the room was freshly painted & cleaned. The manager was extremely helpful during the orientation & move in process and always available to answer any questions. I was kept informed when any issues arose, and administrators were quick to resolve any concerns I had. As in any healthcare facility, staffing is short. Each care worker was professional & gave my loved one as much care as they could at the moment. It was reassuring to know that level of care rose with the level of care needed, with an increased cost, without needing to move to another facility. On the downside, there seemed to be a bit of a power struggle between the hospice staff & facility staff. You do need to keep close tabs on the coordination of care. I recommend Water's Edge based on my experience.

The staff is great, very friendly. The facility is very nice, well maintained and is great if you want to be around a lot of people.

My mom really likes it there. The care staff and kitchen staff are friendly and efficient. They keep in touch if there is a fall or incident. The nurse does not appear to interact with individual residents. As the head of nursing, they should be more aware of the individuals under their care.

Nurses-4 Activities director-5 Transportation- 5 Laundry-5 Room cleaner-5 Meals-3 Maintenance-5

Good staff, but turnover is a problem. Food is okay but not great. The facility is beautiful.

Grandvilla Ormond is one of the few places I would allow a family member.

My mother moved into Grand Villa East last week and is very happy so far. The care and attention from the nurses and aides is top tier. There is a wide range of activities, and the people are super friendly. She is also impressed with how good the food is. The move in process was easy, and the help and support from the sales office was so appreciated. It's been a great experience so far and we are truly glad we chose Grand Villa to be her home.

Mom seems happy. [name removed], the main recreation therapist is excellent. She has group sing alongs, drumming, balloon toss, name that tune, fashion shows, nail painting and manages to keep the residents occupied. I am slightly disappointed with the nursing supervisor as I have not received any personal calls. Mom's color changed and one of the staff caregivers coordinated an ambulance escort to Countryside Meese for evaluation. It turned out she caught an early diagnosis for pancreatic cancer. So now family has time to visit before she transitions. We plan on sharing a free Christmas dinner with her tonight.

Brentwood at Fore Ranch presents very well. Great sales manager, very clean facility, nice dining hall. Mom was able to move in quickly and received a nice incentive package. Residents are friendly. As of recent, rumors circulating about a change in ownership, so we are waiting to hear about the policy and rent changes.

From the moment we walked to the doors at Grandvilla of Altamonte Springs, we felt at ease every staff member was welcoming and cheerful, making my mother’s transition, incredibly smooth. They even took the time to hang her pictures by the second day, adding a personal touch that made her feel at home. The medical staff is attentive, promptly answering calls and always willing to discuss my mothers needs in detail. She loves her spacious and airy room and genuinely enjoys the daily activities offered. We couldn’t be happier with the care she’s receiving here!

Says writing is unreadable broke finger on writing hand years ago.

Overall my loved one is having a good experience there, but the dining room has a lot to be desired. There is ALOT of difficulty getting the food out quickly and hot, they wait a lot and even have left the dining room without dinner. The financial department is very difficult to communicate with, but overall everyone is friendly and outgoing and promises to do better.