Senior Management Advisors

Our family had an in person tour and it was a good experience, but walking in we just did not have that overwhelming sense that this was the place for our father.

I think they have been very good with covid protocols and are doing their best to keep residents safe. They have set up a rolling call the last few months where they communicate with families on where things are at within the facility with covid. Overall the experience has been a good one so far on the memory care side and I would recommend Grand Villa of Lakeland to others looking.

I toured this community and upon first impression it was very nice. I chose another community that attracted my interest more, it also had a better location.

I did an online tour through the building and it looked okay but the community was too far for where we wanted my loved one to be.

There can be a lot of bickering and in-fighting with the resident population. There are some residents that shouldn't be in the independent living area, and the community continues to take in these residents. There was a recent change in management. There isn't a lot of variety of options of food and it seems to be a low-grade type of food. There are activities that are happening that it seems that some residents don't care for and the community continue to offer these activities.

An overall good community. My dad has gained better interaction and socialization amongst the other residents; they all look out for one another. I do feel that they are lacking in their security process. We were led to believe that there would always be a nurse or staff member nearby in case of an emergency. I'm unsure if this was misinformation or miscommunication. Through our own experience, we unfortunately found out that this may not be the case. I also think that they should expand their activities to fit the interest of all the residents, because right now they seem geared towards women. My loved one is transitioning from independent living to assisted living and wishes to have more of a variety in the things he can do there; such as, woodworking. They do offer church services, but none for the religion of my loved ones choice. I do hope that they can bring in other representatives so that every resident can participate in the religious services.

Our family had an in person tour and we would of put our loved one here but it just came down to money.

This community was much bigger than the other community that I was looking at. This community was also under construction and seemed like everyone was on top of each other. It was just too much for my loved one.

We chose The Pineapple House because of the convenient location, I thought that it was one of the best looking facilities that I saw, and I felt most comfortable here. There have been some hiccups along the way, but it is just an adjustment period. The staff members are great and all very friendly. The facility is newer, clean, and up to date. Overall, I would recommend to others looking.

Grand Villa of Altamonte Springs was our second choice. I liked that the staff were really nice, and I appreciated their honesty.

[Name removed] was very informative. The facility is clean and bright.

I am happy here and have really made some good friends. The food is hit or miss but most of the time good. Staff very helpful.

I am very comfortable. I love all the people here, everyone is always helping

When looking at the facility and talking to them it did not look like a bad choice. We did not get to take a formal tour because after talking to them we found out that they do not provide catheter care which is something we needed.

Riverview is a very nice facility. When touring, they do not take you around the actual facility, they take you to a staged area/room, I insisted on seeing the real thing. The location was too far for us.

Aids All Great

Staff very pleasant and efficient!

The food is not up too par,otherwise it be a 5

Happy with all at grand villa