Senior Management Advisors

I have lived at Tuscan Gardens for a year and a half now. The dining experience has took a tremendous turn for the better. We have all day dining and multiple options if you do not want the entrees served that day. We also have buffets once a week! Our chef [name removed]is wonderful and makes sure we are all pleased with our meals!

Touring the community was such a wonderful experience. This was our first time as we are looking for the future. The atmosphere was so friendly and everyone knew eachother. We were greeted by many residents in the hallways. The food looked delicious and the community was beautiful.

Dad really likes the food. The sales staff and staff we dealt with for move in were great. The only complaint he had was that a staff member would knock really early or really late and just knock and open the door, so I told the sales team and now he has a do not disturb sticker from 10pm-8am and it's working.

All the staff at Grand Villa, especially [names removed] have been so wonderful helping my mom get settled in. We’re very grateful for all your help with this big life adjustment!! Thank you

After my mom had a serious fall—breaking her right wrist and shoulder—everything changed. On top of her physical recovery, I realized her dementia had advanced much further than I'd understood. Suddenly, I was facing the kind of decision no one wants to make: finding the right place for her to live safely and happily. We’d toured Grand Villa in Clearwater about six years ago, back when my mom was still sharp and independent. She actually didn’t even remember that first visit until we walked through the doors again, and then I could see the recognition on her face. That was both comforting and heartbreaking. [name removed], who helped us both times, was a lifesaver. Even though I’d done my research, she patiently explained everything, answered every question, and never made me feel rushed. What really stuck with me was how she made us feel at home—they remembered us from years ago and treated us like family, not just another set of clients. Back then, I was sure Grand Villa would be right for my

It's just very hard to get in touch with anybody in authority there. The "gatekeeper" is the front desk person who is very friendly, and you just relay whatever message to her but it takes weeks if not months to get things done or answered,. One example is I changed my address in October I have told them multiple times and here. We are about seven months later and they still haven't changed it.

My mother moved into Grand Villa with the intention of only staying for two months while she recovered her strength after an illness. After those two months, she decided that the safe and supportive environment plus the wonderful staff of Grand Villa made this a much better option than continuing to live alone. She misses her old home but she is comfortable, happy, and safe here now.

Being at Grand Villa is pleasant the staff is excellent and very helpful and friendly. Love being at Grand Villa it is very comfortable. I am very pleased with the place. Dining room staff is very good.

I was rather hesitant when my siblings decided to place my mother in Assisted Living. However, this was the absolute best place for our mother! She is happy and has made several friends! And every single staff member recognizes her by name, which is amazing! I cannot think of any place I would rather have her then at the Grand Villa! Highly recommended for anyone considering an option for assisted living, Memory Care or like my mother an apartment of her own where she is cared for and checked on regularly! Absolutely love the staff, thank you for taking such good care of my mother and giving our family such peace of mind knowing she is in good hands!

Mom has only been at Grand Villa for a couple of weeks but her progress thus far has been very good. Mom was in independent living for 3 years, then moved to assisted living for only 1 month (both independent and AL at a different facility), but because of her declining memory had to move. Now instead of isolating, she is participating in some activities and has her meals in the dining room with “friends”, instead of eating alone in her room. I can breathe because I feel that she is “safe”. With motion detection in her lovely apartment, I know that if she gets confused, the staff will respond! The staff fetches each resident for each meal and in memory care that is very key. Mom fell shortly after she moved in, which was caught on camera. Their response and action was very good and I was notified immediately. The staff continues to get mom engaged in activities, which is a feat. Staff members have provided cell phone contacts and encourage calls for any concerns. Mom is happy!

There is everything you need or want to keep a good outlook of life. The place is kept well kept n any problems taken care of asap. Many friendly people n activities to enjoy. Whatever care you need is available. Staff friendly n helpful in all your needs. We have a variety of good n have 2 special dishes or side supplements to chose from. Activities everyday for whatever you like n entertainment almost every week. Your living cost includes all your living needs including outings or Dr or medical transportation within 10 miles. At no charge. Meals, activities, n supplies at no charge. A better place for a good living cannot be found

One comment might be that the one time overnight assistance was needed it wasn't prompt. A few things we liked most are the food, activities and social interaction.

Yes, they were very transparent, they would call or text if my mom had any issues while I wasn't there. They were fair in pricing, the facility was very clean. The food was good. Alot of entertainment each day. Staff and administrators always friendly always available. The only reason I had to move my mom from there is that with her physical decline, they could no longer Help her. Which was Understandable

Clean environment many activities, pleasant employees good food.

- Good food, staff friendly - No complaints - Resident is very happy

Grand Villa is a wonderful assisted living facility. The facility is well maintained and very clean. the staff and management is wonderful to work with.

I like it here. The staff/nursing team is very helpful and caring. The activities program is very good and I look forward to BINGO. Med tech in 300/400. Building are helpful.

- Staff is helpful - The food is good - Activities staff good and I like it - Making friends with other residents - Environment is clean

They were just sold to a new company so I don't know a lot about the new company. They are doing a lot of renovations and in the last year have fixed both elevators and put in hurricane windows. My mother-in-law is very happy there. She is in a studio. There is a partial wall that separates her bed from living room but all the units are slightly different. Comes with mini fridge, sink, microwave, and a few cabinets in kitchen area. Decent closet space. Each unit has screened lanai.

During this challenging time you always hope to receive the support you need during this transition. Everyone at the Grand Villa has provided that and more. I couldn’t be happier with the staff and process getting to this point. The communication and assistance, when needed, has been excellent.