Senior Lifestyle - Main

My father really likes it here. He likes the people and his apartment a lot. There are a lot of turnover issues with the staff - a lot of people are quitting recently, but that has been our only complaint. Moving here changed his life and our life for the better. I would definitely recommend Spring Hills Cherry Hill.

The rooms are nice and the meals are very good. The administration listens to issues. The medical services need some improvement. If your loved one needs medical services, it is not always completed as ordered. If they are ill, medical services not available so they will be sent to ER if family doesn't get involved. Maybe this is normal in Assisted Living. Vital signs may not be taken. Staff don't wear name tags so residents don't remember the staff names and there are many different staff. Staff shortages are a reality. I'm only aware of these issues through my Mom who is a resident and my sister who has been dealing with the facility since my Mom's admission. My Mom complains the common areas and dining room is cold and she has told them about this. My Mom does enjoy the activities especially bingo and the weekly rides. We also found out there is a charge for administering medication. We had thought it was included. They have been flexible in adjusting shower day for my Mom. I need to add I have had no contact with administration or staff when I had visits with my Mom. I'm sure my sister may have additional feedback. Most of this stuff is pretty common with assisted living. My biggest concern is my Mom needed a nebulizer treatment for a cold and it was not carried out as ordered by the doctor. I'm sure it is difficult to find and keep good staff.

We toured Liberty Heights and the guide gave us a good tour. The community we chose was the right size, but Liberty Heights felt a little spread out. So, for socialization and community cohesiveness, the other community was better. At Liberty Heights, the people felt more segregated in terms of the different groups of people and how it was spread out. I didn't feel that it would have lend itself to a lot, socially. We chose another community because Liberty Heights was also a little dated. It was clean and nice, but it was definitely built in the 80s. So it was a little dated in terms of décor and its condition.

You have to be there constantly for your person and be their advocate. You have to make sure they're not getting shoved to the side and that their rights are being upheld. It's all great when they give you the glowing buildup of touring and moving in, but the day-to-day experience is different. There are definitely some things that I don't like, but this is by far the best facility we looked at. That being said, it's expensive, and I'm doing a lot of their work for them. I'm being charged for things they're not providing, so be watchful with billing. I just have to keep on them about everything. My loved one does not like it there, but she needs to be for her own safety.

Overall it has been a good experience, although things often get misplaced. The common areas are always very clean, but cleaning of his room is mediocre, and the bedding is often dirty. He's on a gluten free diet, which they take very seriously. If they're not sure if he can have something they call me to ask. But the options are not very exciting for him. They have activities and are good about prompting him to participate. I see a lot of staff there. Some days everything is pretty much taken care of, and other days I end up having to do a lot for him.

The staff is friendly and accommodating. They seem to be paying a good and appropriate amount of attention to my mom and her needs. I would recommend them without hesitation for other families and their loved ones.

Make a short story long, this all happened very quickly as my father had an accident. He was the main caretaker of my mother when this happened. Had searched several facilities and found the Wellington to be the best out of those. The only issue with preventing from receiving a 5 overall is because Covid has kept surging and causing issues with staffing at times. But overall has been good experience. Parents are as happy as could be given the situation moving into this facility from living in their home for a very long period of time.

Beautiful place but the pricing was just too much.

Staff has quite a bit of turnover and constantly having change in staff and reorganization. Activities they do have but have not been able to participate much, did go to the Fourth of July Cookout though.

When I moved in three months ago, I found the other residents were friendly and willing opened their arms to greet new folks. Ii have made so many new friends. There are a wide range of activities to participate in including bridge, chess and checkers, gardens to plant, and assorted social events and outings—definitely a place called home.

Prairie Green was an excellent place. We were really happy with it. The staff were very nice to work with, and they were so helpful. None of us (our family or Prairie Green) realized how much care our loved one needed until he got there, but they really stepped up and were able to provide more care for him than I think they usually do. And they took good care of him. He would tell me that the food was good. And they brought this meals up to him since he couldn't make it down to the dining room. Overall we were very happy with them and would recommend them to other families.

It is an okay experience that we have had with the community. The staffing numbers overall could be improved to assist with the care of the residents. The communication has good with the staff.

Their information is really quite nice, I think that they do a great job of presenting themselves. It has been a great experience and I would recommend Wellington at Hershey's Mill to others.

I would feel very comfortable sending anyone here that I care about. This is a small community and the staff know the residents very well. Due to this they know the needs of the residents a lot better. Also there is not a lot of turnover with the staff so they have that longevity with the community. The level of care and compassion is shown from the top down and the director is just as active with the patients as the normal caregivers.

I have been 90% in favor of The Woodmark. I've been most impressed with the safety for my loved one, and some of the caregivers that are very friendly. There is a nurse who is not friendly at all towards the residents or family. Dressing and medication management is some of the care the community is able to provide. The community works well with the hospice team. They had an activities director when I first placed my loved one into the community, and now they don't have a director to assist with the activities. The only thing the community is doing to assist my loved one with activities is laying something in front of them. My loved one does enjoy watching the people in the community. The food is sat in front of my loved one for them to eat.

Our family had an in person tour and it was very much on par with what we were looking for

Park Creek Place was immaculate. The marketing director we met with was fabulous and really willing to work with us on what we needed. The only downfall for us was that the residents seemed to need more care than my loved one does, all of the care types were mixed together. Other than that it looked like a great facility.

Spring Hills Cherry Hill is a very nice facility but is it really big. It is an "old"/nice hotel that was converted and we were looking for a place that was a little smaller in size for our loved one.

I would recommend Walden Place to others for their loved ones, and already have. I wish the follow up on information from the staff about my loved one's care would be better. Some of the care my loved one receives includes monitor blood sugar, medication management, and more Bus Trips, shopping trips, bingo, outside entertainment, music, activity center, and more are some of the activities for the residents to choose from. The food is excellent here.