Senior Lifestyle - Main

Overall it has been a good experience, although things often get misplaced. The common areas are always very clean, but cleaning of his room is mediocre, and the bedding is often dirty. He's on a gluten free diet, which they take very seriously. If they're not sure if he can have something they call me to ask. But the options are not very exciting for him. They have activities and are good about prompting him to participate. I see a lot of staff there. Some days everything is pretty much taken care of, and other days I end up having to do a lot for him.

The staff is friendly and accommodating. They seem to be paying a good and appropriate amount of attention to my mom and her needs. I would recommend them without hesitation for other families and their loved ones.

Make a short story long, this all happened very quickly as my father had an accident. He was the main caretaker of my mother when this happened. Had searched several facilities and found the Wellington to be the best out of those. The only issue with preventing from receiving a 5 overall is because Covid has kept surging and causing issues with staffing at times. But overall has been good experience. Parents are as happy as could be given the situation moving into this facility from living in their home for a very long period of time.

Beautiful place but the pricing was just too much.

Staff has quite a bit of turnover and constantly having change in staff and reorganization. Activities they do have but have not been able to participate much, did go to the Fourth of July Cookout though.

When I moved in three months ago, I found the other residents were friendly and willing opened their arms to greet new folks. Ii have made so many new friends. There are a wide range of activities to participate in including bridge, chess and checkers, gardens to plant, and assorted social events and outings—definitely a place called home.

Prairie Green was an excellent place. We were really happy with it. The staff were very nice to work with, and they were so helpful. None of us (our family or Prairie Green) realized how much care our loved one needed until he got there, but they really stepped up and were able to provide more care for him than I think they usually do. And they took good care of him. He would tell me that the food was good. And they brought this meals up to him since he couldn't make it down to the dining room. Overall we were very happy with them and would recommend them to other families.

It is an okay experience that we have had with the community. The staffing numbers overall could be improved to assist with the care of the residents. The communication has good with the staff.

Their information is really quite nice, I think that they do a great job of presenting themselves. It has been a great experience and I would recommend Wellington at Hershey's Mill to others.

Our family had an in person tour and it was a good experience we have nothing negative to say about them

I would feel very comfortable sending anyone here that I care about. This is a small community and the staff know the residents very well. Due to this they know the needs of the residents a lot better. Also there is not a lot of turnover with the staff so they have that longevity with the community. The level of care and compassion is shown from the top down and the director is just as active with the patients as the normal caregivers.

I have been 90% in favor of The Woodmark. I've been most impressed with the safety for my loved one, and some of the caregivers that are very friendly. There is a nurse who is not friendly at all towards the residents or family. Dressing and medication management is some of the care the community is able to provide. The community works well with the hospice team. They had an activities director when I first placed my loved one into the community, and now they don't have a director to assist with the activities. The only thing the community is doing to assist my loved one with activities is laying something in front of them. My loved one does enjoy watching the people in the community. The food is sat in front of my loved one for them to eat.

Our family had an in person tour and it was very much on par with what we were looking for

Park Creek Place was immaculate. The marketing director we met with was fabulous and really willing to work with us on what we needed. The only downfall for us was that the residents seemed to need more care than my loved one does, all of the care types were mixed together. Other than that it looked like a great facility.

Spring Hills Cherry Hill is a very nice facility but is it really big. It is an "old"/nice hotel that was converted and we were looking for a place that was a little smaller in size for our loved one.

I would recommend Walden Place to others for their loved ones, and already have. I wish the follow up on information from the staff about my loved one's care would be better. Some of the care my loved one receives includes monitor blood sugar, medication management, and more Bus Trips, shopping trips, bingo, outside entertainment, music, activity center, and more are some of the activities for the residents to choose from. The food is excellent here.

I like it here. It is clean, nice and the people are very friendly.

The staff are very friendly, personable and helpful. The apartments are a good size with plenty of room. From what our loved one has said the meal and dining service is great and even though they choose to not participate in the activities they always have a ton going on. We would recommend the Walden Place to other families.

I've had to come to understand what assisted care means, and that there are different levels of care. I question the care here. My person, who was not able to do a lot of things herself, had an accident, and an aide told her to clean it up herself because she doesn't clean the floors. I also absolutely do not understand why they don't make low salt meals for their elderly residents. The place is beautiful and spotlessly clean. There are enough activities there. Friendliness overall was outstanding. There was one staff member in particular who was like a jack of all trades - he did whatever tasks were needed within the facility. He was kind and compassionate and would sit with and joke with the residents. He was terrific. The kindness that he showed to the residents is so important and necessary. All of these places are exorbitantly expensive, but from what I can tell they all cost about the same. I think for anyone who needs assisted care, you really have to have a good understanding of what that is. I learned that facilities can have different types of licenses that dictate what medical services they can and cannot provide. If your loved one has high care needs, you might want to look for a place that has an advanced care license. The Club at Briarcliff Manor has no RN's there, only LPNs. Which again could be an issue of your loved one is on many medications and needs a high level of care. The head LPN was very accommodating to me and worked together with me, but she was just limited by the facility's license. Just know that you need to be an advocate for your loved one, no matter which facility you choose.

The place had great high ratings and it was a great tour. However, my loved one was in the assisted living for a short stay prior to having to be hospitalized. My loved one has been in during the pandemic. Some of the staff are very caring. There are other staff that don't care as much as others. The higher up staff don't seem to care, and they didn't seem to know what is going on. It seems like the corporation is saving money by hiring people that are early on in their career. The Executive Director was very nice to deal with. The billing was hard for the family to sort out for a bit. The woman in charge of Memory Care is very good and sweet. The skilled nursing would be better if they hired more nurses than CNAs. There has been times that my loved one's medical supplies have not been replaced in a timely manner by the staff. The staff does laundry and bring it back to the my loved one's room. I wish they would take the time to hang the laundry up for my loved one as well. There is a lack of communication between the staff and family and between the staff themselves.