Sagora Senior Living

How dare they go up on my mother's level of care which resulted in a higher rate without telling me.....i can't get my mom out of here fast enough!!!!

My mother in law currently resides here, facility is beautiful, caregivers are friendly and well trained. The administration is a completely different story. [removed] My mother in law has fallen several times, her laundry has gone missing, residents continuously wander right out the front door right pass the Directors office. We will be moving as soon as possible. My husband and I have wasted enough time and money here.

The local management changes often. Unfortunately they don't seem to be getting better. In fact, the most recent changes have brought management to the local team that treats its residents as if they are in a penal facility. If a resident is late, they won't be served the meal, or the course that they may have been late for. Coffee during a meal, you get one refill. Really - I doubt we will be staying much longer. Not only because of the recent management change but the long line of manager changes each being a very odd combination of characters. It is unpleasant for our mother now and her friends are very unhappy too.

Mirabella is an old building that has been updated maybe a few years ago. My father lived there for just a few weeks before we decided to move him out. The community staff and management were kind and caring, but they seem to have little power to change any of the major concerns we had once we moved in, like TV, AC, and billing issues. When I contacted the corporate office, as the Director suggested, we got the run-around. We lost our $2000 community fee and regret allowing ourselves to be pressured by the gentleman who gave us our initial tour. He was a bit pushy and arrogant, but we figured all sales people are that way. After walking the community and meeting some staff we decided to move dad in. We just didn't realize once we moved in that the basic joys my father had would be so difficult for them to consistently provide (TV and AC). The food was never consistently good, either. We know it's tough to cook for that many people, but some meals were so bad that the entire dining room was complaining. We were excited about the affordability and location, but realized the truth: you get what you pay for!

Old, old, old. Staff was very nice but the facility needs updating. Not the place for us.

Location was very large but building too old.

My mom is a resident in the memory care unit. This place has gone downhill in just a year. Strong urine smell, a staff that never seem to be around when you need them and most do not speak English well. The turn around in staff is very concerning and there is no one on the floor who is in charge. I am in the process of finding a new facility for my mom, and I am now armed with the right information to make a better decision. Don't be fooled by the shiny building and friendly office staff. Things change once they have your money.

Long, confusing hallways with an institutional feel. Pricing seemed high for the place. Limited outdoor areas. Pictures from website are from independent living not assisted living side. Misleading

Elegant, meal good, maybe too fancy? Offered VA Family assistance

My loved one went there from a nursing home. She was there five days before she had to go back to the hospital. The place was very nice. The people were very nice. If we’d been there longer it might have been a better experience. I paid for half a month in May and then I had to pay for June, and she was only there the last five days of May. They won’t give me the money back when she wasn’t even there. I had to pay $4200 for five days. It was a nice place and all and the people are nice, but the cost was really high.

This is a nice community, however the levels of care provided won't accommodate my mother's needs. She needs help remembering to take her meds in the morning. The accommodations offered for assisted living feel like a nursing home and residents are segregated between the two buildings of assisted living and independent living. The assisted living facility had a faint smell of urine when we toured the resident's areas. If they offered something other than small studio rooms for assisted living, it might be an option for my mom.

You get what you pay for. This place had a great value because it was cheap! My mom stayed here for a little bit before I quickly put in my notice to move. Luckily, I didn't have to pay their "NON-REFUNDABLE move-in fee" of $3,000 so it could have been worse. They fool you with their nice design but once inside, service is terrible. Many times my mother had the RECEPTIONIST come to help her up after over 20 minutes of the light going off for help. The staff say they are short staffed many times. I heard the nurse even quit because they didn't have enough people to give care.

I toured this location when I was looking into care options for my loved one and I was not impressed by the experience. The building itself is fine, it looked like they kept the common areas clean and nice looking. I just didn't get a good vibe while I was here. I didn't see many residents out doing things. The person who gave me my tour was very new at the community and couldn't answer many questions. Also, the room I was shown during my tour had a strong urine smell, and was not a good choice to show me.

This property was an excellent choice when chosen. However, there has been a change in ownership as well as five executive directors in five months. Most of the nursing staff are no longer employees, but acquired through a temporary agency. The quality of care has gone down tremendously. The situation became so bad, my loved one and I decided to move to a different facility. A Place For Mom should no longer endorse the Brennity at Melbourne.

It had a dark and gloomy atmosphere, and I got a bad feeling. The residents didn't look happy at all. On the surface it looked clean, we only went to the office for a little bit, we didn't stay for the whole thing. We knew it wasn't right for us.

27 years old and the construction in room looks like it. One hall smelled and flies in DR. Pat nice, grounds nice in the middle . Do not think this will be one of the choices, but it is a good location - too old Pass MIGHT be available by August

Stopped by the lobby to go to Alzheimer's support group, but it was wrong day. My perception was the population is 'too dependent' and aged. But still I will go back and check all Weatherford facilities due to proximity and convenience!

I did not like that one at all. It was very dark and the rooms were really tiny. Sometimes you just walk into a place and you just don't get a good feeling about it. There doesn't seem to be many activities going on. It just seemed dead and cold.

My dad was there about three weeks. He's since passed away. To be honest with you, they wouldn't be high on my list. There were things like my dad fell and no one knew. The night that he fell for the second time there was no nurse and nothing written down of the times when they checked on him or anything - it was like a blank page. They put him in memory care when he didn't need it. The whole time he was there they did nothing for memory care - no classes, no one on one time or even one on six time. This basically left him watching tv all day.

The reason I give them a 2 is that my father moved in there and has since moved into a nursing home. But when we moved him here my brother and I went over there and talked to them and explained the my father might need som additional assistance, well, he did. He had a situation where he required someone to be with him 24 hours a day. They told us they were able to handle stuff and all of a sudden its "we cant do this, we cant do that" and I understand assisted living is different from nursing, but when they tell us they can handle certain things and then say they can't... they should have spelled this out. It was a nice place and everything, and maybe if we have moved him in a couple months earlier he may have been more active, but they should have said what they can do and what they can't.