Sagora Senior Living

Mom stayed here from July to March 2017 (7~ months). Staff was caring, but medication was still not being administered correctly after all that time.

I had toured a few communities and this by far was not one of my favorites. It was independent living which would not have been a good fit for my mother. But in walking around I noticed everything seemed to be old and depressing and dark I felt it could have used to be updated.

this is a nice community and the staff did a very good job with my tour, they took their time they showed me around and they answered all my questions. I just did not feel that this would be the best fit for my mom.

My father is doing pretty well since his move to this community. I do feel comfortable with his move to this community. The only concern we have had is when he first toured the community, he was told that he would have a nice size cottage with a back yard space. He was not placed in that cottage, the cottage he currently lives in is smaller than the one he was shown. He has a dog that he loves, and hopefully they are able to accommodate with giving him a bigger cottage. He doesn't the lunch, and dinner meals, they need improvement. If they are not able to accommodate in the areas we need them to, my father will be looking into other community's.

My mother is doing great since her move to this community. However there is room for improvement in areas around this community. One of our issues has been the cleanliness, they do not do a good job with the cleaning. The room cleaning is not very good and you must constantly complain. Also they need better quality in the meals they provide, and more of a variety to choose from. They are charging us for these services, so they do need to correct and improve. The staff is very friendly and helpful "most" of them. They have great activities and really encourage involvement. They were very helpful when moving in and went out of their way to help us. We wish they had an enclosed dog run and better security on the property. They are thinking of charging guests for meals and I think that is wrong as that discourages visitors from coming and my parents don't eat every meal we are paying for. The cleaning and help staff eat more meals than the visitors? And their meals are really not very good, but we want to spend time with our folks. They need to stay fairly competitive in price range as they do not have the best food, no fences, no private dog run, and cleaning services really need help. But the staff is great, the activities a great for my mom, and the location is convenient! Wish they had WIFI in the rooms.

The community has been great for my mom. We like all of what the community has to offer.

Heritage Oaks was a very nice community that we toured. The staff was friendly and answered the questions that we had. It was clean and well-kept. We chose another community because we wanted a larger outdoor area available for my grandmother to be able to enjoy the outdoors and fresh air.

The Waterford at Roxbury Park is not able to provide the care that my wife needs. They sometimes do not respond in a timely manner when my wife needs assistance. I was not able to bring in my own nursing care for my wife because they stated it was a liability. I feel their main concern is profit, not the quality of care being provided. The community itself is a nice community and the individual staff members are very friendly. They have an excellent chef who prepares good meals. I am in the process of looking at other communities for the care of my wife.

No kitchens and didn't like the AC units sticking off the wall.

My sister felt this facility was too much like a nursing home.

We spoke with [Removed]. The place smelled fresh. It is an unlocked facility. Very roomy. The rooms for assisted living and memory care were both larger than other places we have seen. My wife and I are split as to our opinion of the place. I didn't think it felt very comfortable.

I toured this community for my love ones, and their needs. The tour went well, but this facility was too stuffy for us. The community looked nice, and the staff was friendly. Everyone was kind to my family, and I, and the experience went well. There were many factors that played into where to move my love ones too. Our tour went well, but this was not the community for us.

The patios and balconies were nice features. However, the units were quite small inside and these were among the most expensive

Place is small & modest, but seems well-thought-out; central courtyard is peaceful & well-landscaped, but building is hemmed-in by city clamor & isolated by it. Excellent lunch!

My parents are good at the Veraden. Thank you.

Just ok but my mother in law liked it. Hoping to get the price down. Not sure about activities or amount of care she would get. I will check next week.

Very kind and helpful staff. Close to the lake and park. Parking would be very difficult for my mom. Looking for a younger average age. Average is 15 years older than om.

My husband, and I had a decent tour of this community. Everything went well for the most. Unfortunately I was very impressed with this facility, and I did find another community that suited our needs better overall.

In my opinion, this community isn't the way it used to be. The floors didn't look fresh and it needed a new coat of paint. There were some areas you could tell they were trying to remodel. The whole community looked tired and worn down. They didn't seem prepared for me. I made an appointment and it appeared the person I scheduled with didn't inform the rest of the staff.

My tour of this community went well. The community looked great. The residents appeared to be happy. The person that walked me around the community was kind. My only issue was the slight pressure i felt when discussing signing a lease.