Sagora Senior Living

The Heritage had more of a hospital setting and didn't feel like home. The staff were very friendly and knowledgeable. They were able to address all of my concerns. The Heritage was just not the right fit for my husband.

I took a tour here and I felt like it was a hospital. There were residents in wheelchairs just sitting there. This is not what I wanted for my parents. It did look nice but did not meet my expectations.

Do not like the location, but the level of care is what we need.

This community is very nice with nice people all around but it did not appeal to my mom. There are long hallways and the room that was available for my mom was too far. I felt that she would always have a problem walking down or up the hallway. I don't know what I would do without A Place For Mom's help!

My mother has lived at Royal Estates a little over two weeks now. She was hospitalized 4 of those days so I would say that she is really a new resident. When we signed the contract, we found out the facility had a new owner. I attended a meeting that was open to the family members of the residents and felt the communication was adequate and my questions were answered. How this new company will be is yet to be determined. I am also giving Royal Estates a lower rating at this time as we found the maintenance on the apartment less that adequate. It did not appear the apartment was inspected and maintenance issues noted and repaired prior to her move in. I contacted the maintenance manager and showed him several items. None of these repairs have been made as if this writing. The schedule for housekeeping, bathing, and laundry seems to be a mystery. We have yet to figure out when my mother is scheduled for these service. I am working with the head of the Assisted Living on some of these issues and hope to get them worked out quickly. I would like to leave a new review in a month or so after we have some of the new resident kinks worked out.

Overall the facility was OK. We noticed the public bathroom was not as clean as it could be.Also many of the staff had not worked there very long indicating a relatively high turn over. We were not impressed that the same staff was expected to both clean and serve meals even with a change of clothing. We did not feel that having management live on site was a plus since burnout can be a real issue.

My mother is doing okay at this community, she is still adjusting to it. It was very hard at first, moving my mother into this community. The staff is good, but I do think they can be more professional at times. Everyone is friendly and kind. There are activities for the residents. They had a high turn over and hired a lot of new staff. They addressed my concerns regarding the smell in my mothers room. The community is pretty well-kept. Everything is going as good as expected.

Our initial visit to the Clairmont met our expectations but the incidents that followed after we're not acceptable. I think family or a friend should help make the decision for the elderly as we took him to see the place and researched it for him especially as there is power of attorney in place. They should have someone present when signing a lease and if not be very sure the elderly is competent to sign and has full knowledge of what they are signing and paying for. I believe they were trying to get their quota for the month and pressured him to sign without anyone present. There were also things told that were not true. Because of this we will not recommend the Clairmont to anyone and will continue to look for another place. We also have not gotten the $800.00 upfront money back at this time and they are trying to hold us to a three month lease when we spoke to them on Monday after the document was signed late Saturday and no keys were given or no possession taken of the unit.

A Place For Mom was my first contact when looking for a place for my in laws and it was such a helpful service and helped us with identifying a great match. There has been a bit of miscommunication in the beginning and there were some things that could have been taken care of prior to them moving in but they are working on it. They seem to be very comfortable there although they are still settling in. There are many activities for them to participate in and we're hoping that they'll join in soon. I haven't heard any complaints about the food accept that dinner is served kind of early. I am confident that this will work out as they have already made the decision to sale their home!

-The food is not good. My mom and her table mates constantly complain about the quality of food. I have eaten with her multiple times, especially in the evening and I agree the food is not good. At my mom's age eating is a social event they enjoy. Bad food is a let down for them. -Came one night and a waiter was smoking outside at the front door. - There is no free wifi available in the rooms and thee should be. It would allow for better care of residents and provide more access to the world. - management is very friendly,

It's really hard on me having to have my husband at Heartis while I am not able to physically go check on him right now. He complains about everything although I felt like I made a good decision when choosing the place. The staff is nice and friendly and the food is really good. The community has lots of activities for the residents as well and I'm hoping to recover soon so that I can give a better rating.

Our experience with Bella Vita was not a long one. I would advise families looking to place a loved one here to be extra thorough when evaluating if this is somewhere that is appropriate in terms of care. They evaluated my loved one and said it would be fine, but they did not provide anywhere near the level of care he needed.

I think that the Fox Run Estates could definitely improve on a couple of things here and there around the facility. But that is about all I have to say about the place really, it is a decent facility for my loved one.

More housekeeping staff would be nice - staff is very helpful! Have been here sense beginning and have had some ruff spots but seems to be getting better - food could be improved - P.S. Wendee is very helpful P.S. Rick in marketing is great!

Things are beginning to change for the better! Hopefully, we will continue to see many more improvements. Better food!! Kudos to Rick, Rebecca, and Wendy!

I have good interaction with the staff at Copper Lake Estates. According to my mother they are only on good behavior when I am around. I like the set up of the facility. I always thought it was clean. The food is decent. Their response time could use improving. If mom wants a pain killer she has to click on her necklace call button and it takes 45 minutes to an hour for someone to get to her. Sometimes mom falls and has to wait there an hour. I would like to see them have a call button for an emergency and a non emergency. That's my main complaint. She has a beautiful view lake view. She loves to look out her window.

They are allowing people to smoke inside the facility, so it makes it difficult for people that have issues with breathing. They only charge people $50 a month to be able to smoke inside their room and I just do not think it is safe for those on oxygen or breathing issues. The staff is friendly and the facility is clean (except for the smell of smoke in the carpet and walls).

Not as informative and memory section not clean and as nice as [different community]. Three Star

I thought Fox Run Estates was a very nice place overall. The facility itself is well kept and clean, the people are friendly, and they have a lot to provide for the residents. Unfortunately the food really soured the whole experience for me, it just really is not very good. Normally small portions would be a complaint as well, but in this case I think it may be a positive. If they could just fix the food this place would be a 5 for me.

when I moved here I was told that it had a diabetic friendly menu but this is not true they have astrics next to the foods that are high in fat and sugar but do not offer any replacement foods to balance their meals. the managers are friendly but change every couple of months.