Sagora Senior Living

It's hard to know how to rate Heartis Amarillo. We toured very early in the morning. We saw only 2 employees. While they were not particularly friendly, they were not unfriendly. The sales manager didn't offer anything but answered all of our questions fully & without hesitation. It's a good thing that we knew what questions to ask. We saw only 2 residents. They seemed happy & content. The facility itself is super nice. Wish that they had a brochure that we could take home for reference & study. Know people personally with family living there & understand there is frequent staff turnover. All in all, I would feel comfortable having my Mother living there.

Took tour with [name removed]. She was friendly and answered all questions. Facility was clean and neat. Staff seemed friendly and helpful. Pool is being redone. Wish exercise room was separate from the activities/game room. 1 bedroom rooms seemed spacious, plenty of storage, and they have updated appliances being installed. Grounds are very nice, and seem to be well maintained. Laundry rooms on each floor look well maintained. Tornado shelters are in the stairwells. Spoke to a couple residents and they seemed to like it there.

This place is ideally, located beautiful view of the river from west facing balconies. They only had kitchenettes which is a first for the Independent Living facilities I've visited, didn't like that, but the apartments were spacious, common areas nice and roomy, the landscaping pretty. Tho they have OnStar pendants for residence, no one employee's are present at night :(

Great place! It is at the top of our list!

BLDG IS OLD AND DOES SHOW WEAR. SOME ACTIVITIES ROOMS HAVE DOUBLE DOORS AND BOTH DOORS HAVE TO BE OPENED UP FOR A WHEELCHAIR TO GO THRU. FOOD IS PASSABLE, NOT BIG SELECTION. 3 MEALS INCLUDED.

I would give 4.5 stars if possible. The Brennity appears to be a good facility and more importantly, had a good ADPH report.

Nice facility.Food very good. Too expensive.

Very nice size two bedroom, no full kitchens, and bathrooms needed to be remodeled. Very nice people.

Already visited community, loved it. But it runs a little high money wise.

This community was a good fit for my dad. The management is awesome here. He has a 1bdrm with a patio and he is a gardner so he has started planting stuff. Also we put a bird feeder up and the deer come out to visit too. He get 3 great meals a day with good portions. They will also keep snacks out at all times. The only thing I would have to complain about is they allow smoking in the facility so it just smells like a big ashtray. I would recommend this community.

Location is fabulous inside and out. The floor plan was one of the smallest and there was no tub or oven in the rooms. Lowest community fee offered. Have to take a second look.

My visit was very pleasant. I had lunch, met with staff and residents, and toured the residential options. Everyone was very friendly and welcoming. This is on my short list for options to consider.

I went on a tour here and the staff was nice and helpful. They answered all of my questions. This was a nice, clean community. We were looking for a private room and all they had were semi-private rooms. So it just wasn't a good fit for my mom. I would recommend families tour as many places as they can before making a decision.

Overall, I'm enjoying living at Lakeshore Estates. There are a few things that I feel need improvement, but aside from those items, I think it's very nice here. The food here needs a lot of work. I feel that, even though they offer several options during mealtimes, everything is covered in sauce and just never seems very appetizing. The housekeeping staff was also working in the kitchen during the holidays, which caused the housekeeping duties to be [Removed], and it doesn't seem very sanitary to me. Aside from these things, the staff are wonderful, and really seem to care about our opinions, the residents are all nice, and there are a lot of activities going on. Overall, I really do enjoy living here.

My loved one lived here for several years, and overall she really enjoyed the place. The staff was friendly and helpful and they had plenty of activities for residents. However, when we decided to move out, there was a massive miscommunication. When we signed the contract, we were originally told that they needed 30 days notice unless there was a medical issue, then 15 days would suffice. We gave 15 days notice when my loved one had to go to the hospital but then we were told the 15 days was from the date the apartment was empty. Since then, we have had the issue sorted out satisfactorily, but I think that other prospective residents should be aware of possible misunderstandings with this policy. Otherwise, the community is very nice, and my loved one enjoyed her time there.

This is a good facility with a wide range of care options - Independent, Assisted, and Memory care. I was particularly impressed with the activities offered for the residents, and I saw people engaged in those options during my visit. This is a very nice facility for the price.

Excellent facility, clean, bright, all the right things to keep residents and their families happy.

Initially, the location of Mirabella Really appealed to me. I also appreciate that they seem to have a variety in the meals available there, rather than as in an institutional environment where only one option is served at mealtimes. I also feel that the place seems clean. It's well maintained, and there isn't an odor about the community. I think that overall, the staff is attentive to my loved one. There have been times where I feel they could have been more efficient, but overall, I feel they do a good job. I would recommend Mirabella to others.

Location is perfect, clean, common areas are nicely decorated. Toured 1 available room, well lit,paint color was a little yellow. Appliances were dated but appeared okay. The one available room is upstairs, I would prefer downstairs. It had a homey feel and was not so upscale that my parents would feel out of place. I really liked that the assisted living and memory care were connected to independent living.[Removed] was very helpful and not pushy. This facility is overpriced for the shape of the facilities. It definitely needs to be updated.

I am very pleased with this facility thus far. They staff is very accommodating and they treat my Mother-In-Law very nicely. For activities the offer things like church services, bingo, card games, and painting lessons. The facility itself is well decorated and they even decorate the hallways. They have a large community room and a large room to watch TV in. I would definitely recommend this facility to other families.