Sagora Senior Living

I have to say that my cousin was mentally challenged & all the residents & employees were very nice & gracious to him during the very short time he lived there. It is a nice independent living center. One thing to be aware of though, is to read everything before you sign & have someone read it also before signing to make sure you understand everything. Also, make sure & keep a copy of everything you sign. One thing that we did not realize, was that we were obligated to pay for a minimum of three months plus the deposit. My cousin lived there for less than a week, had a stroke & later died, which was not the fault of the home at all, but we were still obligated, according to what they told us, to pay for three months rent plus the deposit

When we first came to tour Elison of Pinecrest everything was very clean and we really likes the room sizes. Our loved one is starting to participate in the activities which is great. We talk a lot with the staff and the nurses and they are all very nice but they could work better with their follow through and their communication with the families. The meals times are also very strict, the residents can only eat within a certain hour and if they miss the meal time they have to wait until the next.

We toured this community and it was good. However, the rooms are very small and not wheelchair friendly. They're so small we weren't even sure how we'd fit chairs in it for visitors. The staff was friendly and cleanliness was good.

HarborChase of Huntsville: they're doing okay. Nothing is ever perfect in homes like these, the only thing here is their turnover and so forth. We've actually put my mother in hospice and I think that will take care of some of our problems. Some of our problems were regarding medical-type things that we got straightened out. HarborChase were making decisions that we were left out of, but I believe we've gotten those things resolved and she seems to be doing fine. We believe that hospice will take care of her immediate medical needs. On a positive note: they've been responsive to our needs whenever we needed something. They typically respond pretty rapidly when we call. I would tell others that you have to mange it; you can't just put an elder in a place like this and think everything will be taken care of. You need to be there as an advocate in making sure they have the care they need. Based on past experiences with my in-laws, as you go up and down the scale your involvement needs to be a lot more, especially when someone goes into assisted living. Yes, you're paying for the assistance, but you still need to be involved, and that goes for any place that you choose.

The main thing that sticks out to use about Heritage Place is the staff, they are incredibly helpful and check on my loved one regularly and help her get to wherever she needs to be. I would recommend Heritage Place to others families.

We picked this community, because my loved one knew people that were there. It is a pretty community, and they are well appointed.

They were short handed in housekeeping and my loved one, was not receiving regular service. Regarding activities, there was nothing appealing for active residents. The grounds are private, quiet and beautiful. I picked this community because, primarily location, second was the "right apartment" size/availability/location in the complex.

I think some changes have happened during our experience. We had some bumps but I have not had any big complaints. I am just glad I am there for my loved one to advocate. I do feel like there should be more nursing staff available 24 hours a day and I do not see that. When you have residents who are older and need assistance, sometimes they get sick and there is no nurse. They do have med techs, but not an actual RN. If they had a nurse, that would give me a lot of peace of mind. The in- house therapy workers here are AWESOME and they do so good with my loved one. My loved one has made huge improvements. We are so thankful for them. They are trying to do more activities for the residents and I know that is hard. The residents love sitting on the front porch and I wish they had more of fenced in area where they could go sit and watch people go by because I know they love that. Overall we have been pleased with our experience, these are just some suggestions that I would like to make.

It was a great tour experience. Everything that my love done needed was provided. They has both asssited living, and memory care. It was a nice facility and great community. There was no avalability for my loved one to move in.

I liked Mirabella Living. I thought it was a very beautiful place. The staff seemed nice. One thing I didn't particularly care for is they had a la carte pricing, so it was difficult to determine what the actually monthly price would be.

So far, my loved one has adjusted relatively smoothly. They take my loved one, to doctors appoitments, help with scheduling, and the aides are very helpful.

Azalea Trails is great, it is just way too expensive. We came in on the lowest level of care and within 2 months got moved to the highest. The care they provide is wonderful. My advice to anyone looking for memory care would be to go someplace that does not have levels of care because they will always need more. Go some place that has one, all inclusive price rather than add ons.

We toured with Windcrest on Van Dorn and it was a very nice facility, but it was also very expensive as well. At this point in time, we did not think mom needed this level of care quite yet which is why we went with a more independent facility.

We toured with The Brennity at Melbourne and thought it was a very nice facility. The staff were great and showed us all around and answered all of our questions. We just got a different feel at another place from all of the people and that was the reason we decided to go with them over this one.

Overall the experience has been good. My loved one really likes the food and has had no complaints about that. Because it is independent living, there is a maid service that comes in and cleans but not thoroughly. I would tell One thing that is included in the monthly rent is transportation but they did not have a bus driver for many months. The van is in the shop a lot so it is not a reliable source, but the man who drives the bus is amazing. They do have a nursing company that resides in house, but you have to hire them separately - we have been happy with their services.

I think the facility is a nice place. I wouldn't have a problem living there myself, if I needed to. The only thing we had an issue with was when my dad stopped breathing at the facility, we had a DNR for the hospital in his will, but we didn't realize nor did they inform me that they needed a specific DNR for the assisted living facility itself. I've told friends that if they are looking for an assisted living facility and if you also want a DNR, you will need to have a separate form for that, anywhere you go. I really appreciated their facility very much for the things they accepted in regards to my dads care. I had a good feeling going there. They were very helpful; anytime I texted a question, I got an answer back. So I was surprised when the DNR was not brought up because they were very helpful with everything else, like reimbursing us because my dad didn't stay there long.

Overall good...food not always... Would like to see better home cooking meals and Mexican food dishes...

We absolutely loved Walnut Creek, all of the staff members were so friendly and extremely attentive. However when they had that flash flood the entire community flooded and our loved one had to move.

I would recommend this community

The manager is fantastic and will listen to the family if there are issues that arise. You most likely will have issues that arises and the manager will try to find a solution quickly. There have been sandwiches served for dinner and a bigger meal at lunch. This is an older building; however, if you compare the value for the area the value is actually good here. I would recommend you take a tour to see if this is a good place for your loved one. There is a physical therapy office in the complex if your loved one would need it. You are able to utilize an independent contractor to assist with medication management.