ProMedica Senior Care

Our mom recently moved into the Auberge, and the experience has been nothing short of wonderful. From the moment we walked through the doors, we felt an immediate sense of warmth, calm, and genuine care. The team has gone above and beyond to make her feel welcomed, safe, and truly at home. The caregivers are patient, kind, and incredibly attentive—they take the time to get to know each resident personally, and it shows in the way Mom is already engaging more, smiling more, and settling into her new routine with ease. The community itself is beautiful, clean and thoughtfully designed.. There’s always something happening, small group activities and meaningful 1 on 1 moments. Watching her connect with staff and other residents has reassured us that we made the right decision.

It's always a blast when i visit... i walked into a rowdy ping pong match in one corner and in the other, jenga. The careigvers were holding up a sign like a cheerleader rooting for the one resident who has not played ping pong in 30 years and she did an amazing job. The other residents were sitting watching but all enjoying the action and rooting for their favorite, it was so much fun to see. I visit my mom three times a week, always fun.

On [date removed] I visited my grandmother for Thanksgiving and it was excellent. The food, the music, the decorations, and the love given to our family members was something I had never experienced before. It was like being with family I love the community.

My husband lasted less than 48 hours in the first memory care faciity I chose for him. It was definitely not a good fit for him. A place for Mom referred me to Arden Courts and it was a great fit or my husband. They were very patient while allowing him to get accustom to the new enviroment. I was never worrried that he would be "kicked out" as he iniitially had behavior issue. All the administrtive people were wonderful and always available to discuss any questions I had. Great caregivers and great activities too. My husband liked the food and the afternoon snack. I would highly recommend Arden Courts for your loved one. I always felt like my husband was safe and well cared for.

Very warm and inviting atmosphere. Employee very nice. Very understanding and patient. I love the fun activities they have with the residents. Very free spirt place for your love ones to live. You can trust that they are well taken care of.

I recently visited a friend. The staff was warm, attentive, and the environment clean, safe, and welcoming. My friend seemed genuinely comfortable and well cared for. I appreciate the compassion and professionalism shown during my visit. I’d feel confident recommending.

I was recently given a tour by the DoN and I must say I was very impressed by how professional she was. She connected with the families there so well by listening to their concerns and did her best to find a solution to the problems they had. I will always recommend Arden courts to any family looking for a good facility for their loved ones. Thank you.

Arden was lovely. I am considering it because it has a full activity schedule, it is exceptionally clean, the room is lovely, the walking ability outside is wonderful, and the pet birds were a nice touch.

I visit my friend - She’s taken care of and her needs met. They are great people and know her very well. I’m amazed at the hours these people work but they are so dedicated. [name removed]is content. That’s good and not easy to do!

Working at Arden Courts as a receptionist has been an incredibly rewarding experience. From day one, I felt welcomed and supported by both staff and leadership. The team is compassionate, dedicated, and truly makes residents and families feel at home. I love being at the front desk—it’s inspiring to see the care and teamwork that happens every day. Arden Courts is a warm, supportive, and meaningful place to work, and I’m grateful to be part of such an amazing team

I’ve had the pleasure of partnering with Arden Courts to support both their care team and residents, and I can’t say enough about the experience. From the moment you walk in, the atmosphere feels warm, calm, and truly welcoming. The community is designed in a way that feels both uplifting and safe for their memory care residents. During my visits, I’ve seen their team engaging the residents in many activities. It’s clear that Arden Courts values comfort, respect, and whole-person care. The staff collaborates beautifully, communicates well, and consistently goes above and beyond to make sure everyone feels supported. I’m grateful for this partnership and highly recommend Arden Courts to anyone seeking compassionate memory care for their loved one.

Arden Courts is a thoughtful community designed specifically for dementia and Alzheimer’s patients. My family and I love that the community is only for these individuals and allows for them to have open access to all homes in the community. Other facilities we visited included assisted living, independent living and memory care. Once in memory care it felt like lock down. Arden courts is the complete opposite. They helped with the adjustment period of our family member and provided expertise advice on the next steps with move in, the conversation around the move, and best ways to handle. I highly recommend Arden Courts if you’re looking for a memory care specific community. Highly impressed.

Arden Courts is an amazing community with outstanding care for your loved ones needs. Memory Care is their specialty and they excel in understanding their resident needs and anticipating their journey in surroundings that are not only beautiful but inspired to enduce and stimulate memory and brain activity. I highly recommend a tour!

As an end-of-life doula, I’m always searching for safe, welcoming, and truly caring environments to refer my clients who need memory care support. Arden Courts consistently rises to the top of that list. The staff feels like family—genuine, attentive, and deeply invested in the well-being of every resident. As you walk through the hallways, there is an unmistakable sense of love, calm, and acceptance. The space is always clean, and the comforting, home-cooked aromas from the kitchen create an inviting atmosphere. Most importantly, the residents look content, engaged, and well cared for. I wholeheartedly recommend Arden Courts to families seeking a tender, compassionate, and trustworthy memory care community for their loved one.

So, I am not into doing reviews but was asked because I just told the director here how wonderful this has been for my mother. I am pleased that everything he told me before she moved in came true, and then some. It has been an extraordinary experience, mom's dementia seems to have found a baseline for the moment. Before she moved in she was on the decline almost weekly, not any more. That alone has made us all so happy. I also would like to say the staff here is top notch. The food is great and she is kept active and engaged, everything they promised. I want to say Thank You to all involved, please keep it up.

I wanted to do a review saying I am happy there was a Sunday service here for my sister. It was also great to see her smiling and the nurses smile with her too. She cannot communicate very well so everyone must be patient but it seems like all the nurses know her mannerisms and it works. Happy I visited today.

My friend told me about the Auberge so I told my neighbor and went and saw her today. She is doing great and I feel so relieved that the stories are true. She is in the middle of everything there, all day. The staff seems caring and a lot of fun, always engaging my friend, everyone knows her as well, everyone that came int he door said hi to her. I thanked my friend for the referral she gave me, I will spread the word!

I visited my grandma today and had a wonderful time with her. She was so happy, we watched the Bears beat the Steelers and everyone cheered when it ended, I was not expecting anything that happened, it was all positive. At the end of the day she even played ping pong with another resident, I am so happy for her, this is so much better than how she was living at home.

My mom has been living at Arden Courts at Pikesville for almost 2 years and it has been the most incredible experience for her and our family. I am confident in their ability to take excellent care of her and meet her needs. Socialization and safety are the most important factors for residential facilities and Arden Courts exceeded our expectations. It is a warm, loving community and I can sleep at night knowing my mom is exactly where she needs to be.

EVERYONE is always So pleasant & courteous. Especially [name removed] & staff. Love seeing how they treat ALL the residents with Respect. My Band ReTurn2SouL has the pleasure of entertaining the Residents of Arden Courts on several occasions. We LOVE the energy the Seniors bring.