ProMedica Senior Care

I would rate all a 5 given the limited time that my uncle stayed. They have great bedside matters, its a difficult and sad situation we had to deal with and they were helpful and compassionate.

The facility was clean, explanation of activities were reviewed, the cost of care. I was guided to two available rooms, both were acceptable. The staff was nice and able to answer my questions and concerns. I would have allowed my mom to stay there, but I did not need the minimum stay required. Thanks

We toured the facility virtually and had a very positive experience. Both the private and public spaces seemed nice and very well cared for. Location and outdoor space were also good. We were confident that our mom would have been taken care of and enjoyed her experience at Soringhouse.

As a proud employee at The Auberge at Naperville for the past 21 months, I continue to observe and appreciate the care and compassion of Memory Care provided and extended to the Residents by their dedicated and hardworking Staff and great Management. It's so wonderful to be a part of their Team, while caring for the Residents as if they were my own family. The Residents seem to enjoy often interacting together in this family-oriented type of ambiance. The community is well-maintained with much cleanliness and excellent maintenance. I have observed that the meals are deliciously prepared just like when Mom cooked her "homemade meals"! The activities provided are truly awesome and top-notch, while the Residents seem to enjoy participating and seemingly look very forward to joining in on the fun, which I believe is an important agenda for the Residents. If I were to seek care for my Mom or for someone I deeply care about, The Auberge at Naperville would be my #1 choice. Jo B

After a very hard decision my siblings and I decided to move our mother into Oak Village, the staff were very friendly during our tour. We met the nurse and were able to express our medical concerns and she reassured us that we were making the right decision. We also sat down and spoke with Executive Director, after speaking too her we could tell that she understood our troubles as she also had to make the same decisions for her loved one! We feel like we made the right decision!

The staff at this facility are superb. They are courteous and kind appear to be totally committed to the patients care.

Loving and caring staff. Excellent activities .

[names removed]are top notch in their approach to resident care. My family and I appreciate all that they do.

I recently spent time with the staff at Arden courts West Orange. I found them to be so welcoming. They really take pride in the facility and it shows. Arden is so unique because “ memory care is all they do” West Orange does a great job and it shows!

I find the staff to be very attentive to my loved one. The environment is clean safe and welcoming to all. So appreciative of their efforts! I have peace of mind since finding Arden and can sleep at night knowing my family member is well cared for!

If you are looking for your loved one to be safe and well cared for you need to stop by West Orange. I would highly recommend the compassionate care that the staff give to their residents. Truly a family!

The caregivers treat residents with dignity and true love. I love the communication I receive from the staff, truly a diamond in the rough. Makes my life so much easier.Our loved one truly feels the love from the staff

Choosing a facility is never easy, but this community exceeds my expectations., The walking paths are beautiful, and you can tell a lot of thought went into the design for someone with memory care.Happy to be here !

From the moment I walked in I knew this was the right facility. Everyone so welcoming. Love the freedom of movement and that all caregivers are 100% trained on dementia! If searching put west orange arden courts on your list!

Arden courts was the saving grace. My family needed for my mom and they treated her very well. They communicated with me all the time and I had easy access in to see my mom when I wanted. I am forever grateful for this place and I highly recommend it after having reviewed multiple memory care facilities. I’m so blessed that my mom was accepted here and taken under their wing. Thank you guys forever.

All the staff are trained to deal with loved ones with memory issues. The ladies in the front offices are so helpful when I visit. I am so glad we found Arden courts west orange. If looking for your loved one you want to see this place!

I’m so glad that we placed Mom here! The staff are responsive and caring. Everyone is so helpful. The activities are amazing! Food is good. We couldn’t ask for a better environment for Mom. We highly recommend this place for anyone who needs dementia care.

I recently spent time at this facility visiting someone. Everyone was so welcoming. The courtyards are beautiful and my friend enjoys going out in them. Happy to find Arden courts West Orange! Made my leaving easier knowing she was in good hands!!

They have been doing a great job taking care of [name removed]. The staff are all very attentive and we truly appreciate their kindness, patience, caring of her.

I visited this place with my neighbor whose mom lives in this facility. It’s always clean and the people are friendly every time I visit. I like the way it feels like its own little community with its own little neighborhood. The residents look very happy to be there and have different activities to choose from during the day. I would recommend this place if you know someone who needs memory care.