ProMedica Senior Care

My mom moved into Arden Courts 5 months ago. It was a difficult and heart wrenching decision to leave her in the care of strangers. Best decision ever! I can not express how lovely the staff is- from the top down! My mom literally looks 10 years younger than when she entered!! She is so happy there and it is due to the quality of the care she receives, feeling a sense of belonging to a like minded group, the daily activities and the overall care and dedication from this incredible staff! Two weeks ago we held a 90th birthday celebration for my mom in the center. [name removed], the Exec Director and [name removed] helped make the party possible with such positivity! The entire staff was awesome! During each of my visits, I am always in awe of the kindness and patience the staff shows each resident! I walked in one day and an aid was dancing with a resident - amazing! [names removed] stand out from my visit as special care givers and I smile as I walk out knowing my mom is in good hands!

[name removed] has been there 6 moths. Staff goes out of way to help [name removed]. I am particularly impression with the executive director. [name removed] and her executive staff. They are continually engaged and helpful with residents. At all times. They go out of their way to help resident know their condition and provide direct care giving whenever necessary.

This a very friendly and welcoming place. From our initial visit to move in to Mom becoming a resident, everyone has been nice and friendly. The staff and the residents are the best! The food is amazing! I have ate several meals here and have never been disappointed. This is a great place to live and I would recommend to anyone looking for senior retirement living.

I went to 3 different assisted living facilities to find care for my mother. I found this one to be hands down the best. The caregivers The layout of the facility The cleanliness The amenities The ease of getting around This staff provides a friendly caregiving environment. I would recommend it.

The quality of care was excellent. Every staff member I interacted with, including the administrative staff, was pleasant, helpful, and knowledgeable. The staff who cared for our loved one was especially kind. I never witnessed any resident being mistreated, disrespected, or treated anyway other than with dignity and respect. There were regularly scheduled daily activities for the residents, as well as special occasion family events. Entertainers also came in and gave live performances. I especially loved the physical layout of the facility. There was plenty of room for residents to safely wander, including a very large secured courtyard. As long as the weather permitted, It remained open for residents to come in and out as they pleased. I highly recommend Arden Court of Allentown!

The staff are very friendly and the care provided to my Father is extremely good, which is comforting to us especially since we are an hour away. Based on the experience we have had so far, we would absolutely recommend Arden Courts to other families.

My experience with Arden Courts Avon was excellent. The professionals made my family member welcome and comfortable.

Arden Courts is a one of a kind I can’t say enough about how patient and professional and knowledgeable the staff is! I would highly recommend this place for a loved one they are all about care and compassion for the residents there are so many activities and entertainment it’s always clean and safe, and the staff is so friendly. My father recently passed and the staff was so supportive and accommodating they had a snack cart set up for us and frequently checked on us they loved our dad and when he died they covered him in a special prayer blanket and walked him out with us then rang a bell to say God Bless and show him the dignity he deserved. I was so overwhelmed by their kindness.

When my dear wife had her worst episode, and I had to have her admitted to the local hospital, I knew that after being her sole caregiver for seven years, I was no longer effective. She needed specialized, 24/7 dementia care. "A Place For Mom" suggested Arden Courts in Annandale, 10 minutes from my house, and other places. But only Arden Courts advisor Ana Copeland promised, without being paid a dollar or even the guarantee of a contract, to persuade the hospital to hold my wife for a couple of days so Arden Courts could prepare a room for her. And we worked everything out to transfer my wife there. For 50 days, Arden Courts has demonstrated again and again that they care about my wife's care with sound nursing care, regular nutritious meals, and the right medication to reduce her anxiety. They've communicated with me and the family, maintained a joyful and professional demeanor, and exceeded my expectations. It's the right place for my wife and for your loved ones.

Since the first day my mother in-law moved in Arden Courts the staff and been very helpful, understanding and caring. They've kept my wife and I up to date on how things have been going, when we're not able to visit. I highly recommend Arden Courts and consider it a very caring and supportive memory care facility and staff.

My mom was only there for three weeks before she passed but I'd give them 5 stars across the board. They were awesome! They were compassionate and knowledgeable focused care for ONLY those that need memory care Clean and welcoming environment that is safe for the residents. Reasonably priced

After having my father have issues at a couple other memory care places, not keeping him clean and having behavioral issues that were not handled well, we are so pleased with Arden Courts in North Hills. His hygiene is well taken care of and he is clean, shaven and is dressed every time we have popped in to visit. Additionally, they ensure he is up and has access to food if he is hungry. The staff is very caring and friendly.

I brought my mother to Arden Courts in an emergency. She was no longer safe at the assisted living and was invited to leave. Ardent Courts received her quickly and has provided a safe loving environment for her to thrive in her remaining years. Every concern I have raised has been well received. I am very thankful for Arden Courts.

The staff cares about the people they understand the mental health issues that change people and roll with it. I would recommend

Staff is super helpful and very attentive to the residents. The mood is always upbeat and we love the fact that we can be confident that mom is well cared for in out our absence. The facility is bright and always clean. Mom's room is clean and made up first thing in the morning and the grounds are beautiful.

All the staff I've dealt with were caring and considerate to the residents. Just that they were very helpful in finding my sister, a temporary place and then relocating her to the permanent facility in Wilmington, Delaware as far as I'm concerned, they went above and beyond to assist

This facility showed a high level of care from admission to daily life. The staff is pretty consistent so both my mom and I were able to form connections with them which helps with the transition to the facility. The facility was great at communicating with me about medical issues. I could call or text them at anytime. The rooms are small but I feel like anything larger would have posed an issue for my mom. Sadly my mom passed away in January at Arden Courts. The facilities kindness and support through hospice care gave me comfort that she was well cared for in her final days. I would recommend them to my friends if asked.

I can't say enough wonderful things about the caregiver, nurses and administration. The atmosphere is warm and inviting and you can see how much love and attention goes into the care.

There is nothing the administrators won't do to make your family member comfortable. They have done their best to cater to my mom's dietary needs, and the staff are helpful and loving.

I would give 5"s across the board. Both my cousin and I were very happy with the care my mom got. The only thing that would have made her stay better was a TV. We brought her one, but the home would not give us a Wifi code for her to watch. Yes I would recommend this community to other families!