ProMedica Senior Care

I want to thank Arden for making my experience so great. I had an assessment done by nurse [Name Removed] and wow. She told me things and helped me better care for my mom at Burgress Square till coming to Arden. [Name Removed] has been wonderful and so good about telling what I need and all. I am so excited that I brought my mom to this facility. Everyone is so caring so far. Thank you

They keep dad active. So far they have been taking very good care of dad. I would recommend to others.

We toured lots of Memory Care facilities in Austin. My mom’s dementia has progressed and she was no longer safe at home. Nit even with caregivers. What a sigh of relief when we visited Auberge at Bee Cave in Austin. Great location, which was important. And the community and grounds are beautiful, for sure! But the deciding factor was the staff. You know they say, “ Ya can’t fake authenticity.” Don’t let me influence you. See for yourself.

Arden Courts was clean and bright. The staff was friendly and very informative. Their goal is to have the residents retain as much cognitive and physical abilities for as long as possible.

My father was transferred to Arden Courts of Wayne in memory care, after being in several facilities over the past 11 months. On the first day I went to see my dad, I was introduced to [name removed], the nurse on staff & from that day forward [name removed] has been so attentive, caring, empathetic and has gone over and above to make this challenging time so much easier. He is truly a gem?

I am unable to evaluate some of these aspects due to the fact that my father passed away just prior to his planned move-in date. We had so looked forward to the enrichment that he could enjoy at Arden Courts, based on our visits and interactions with staff; sadly it was not meant to be. But I would very highly recommend this facility for anyone that seeks a homey and welcoming, dedicated memory care place for their loved one.

Meeting with the team gave a better perspective of the overall facility. The conversation of how each contributes to the overall care of the residents and to feel that concerns will be addresses presented a comfortable feeling.

The staff are very well qualified to help people with memory problems, and they are very willing to provide this help.

I recently had the opportunity to visit this memory care community, and I was truly impressed. The entire facility is exceptionally clean, well-maintained, and thoughtfully designed to create a safe and comfortable environment for residents. Every team member I encountered was not only professional but also genuinely caring and compassionate. Showing patience, and kindness, and a real understanding of each resident’s individual needs. It’s clear that the well-being and dignity of the residents are top priorities here. Families can feel confident knowing their loved ones are in a place where they are treated with respect and heartfelt care every day.

My mom was a resident for approximately 9mos. She was well cared for by the staff at Arden. They worked with her while she was adjusting to her new environment and eventually became more comfortable being there. My family and I were at ease with the care and concern for my mom. Their administrative staff communicates well and is open to hearing from family. It's a simple place that meets their basic needs, but also provides them with a safe place, while staff takes great care of them.

The Marketing Director was exceptional from our very first contact with her. She was extremely knowledgeable and was able to assist us with complicated questions that we had. [name removed] always treated us like family and you just knew she genuinely cared about my dad and our entire family. All of the staff - and I mean all... we're always friendly and took the time to clearly explain what was happening or just go out of their way to say a simple hello. Wonderful clean and well maintained place.

It is expensive but the care my husband is getting and my peace of mind is worth it. The facility is well care for and very clean. Everyone who works there knows how to communicate and help dementia patients. I have been so impressed with the maintenance staff. They are as caring as the caregivers when they interact with the residents. I am treated like family and always feel welcome. They care about my wellbeing too. Hardworking and caring. I feel blessed to have the caregivers, nurses and the rest of the staff at Arden taking care of my husband-he is doing well.

Room sizes are good and comfortable. Dining is good decent quality. Activities seem also good.

It was a beautiful facility and the only drawback was the shower sharing. The rooms were a bit small but certainly seem to be ideal. My family were concerned about the price as we aren't sure she could afford it.

Arden courts is immaculate and the staff without a doubt cares about your loved one, my mom is very difficult and [name removed] handles her with the utmost maturity and respect. [name removed] and [name removed] made the process of moving her in seamless, they both respond to every question and they also care about your loved one. It's a very stressful process and to be honest quite overwhelming but you know they have things covered. It's a nice feeling knowing your loved one is finally safe and you can sleep at night. The rooms are adequate not too big but big enough.

I was shown a 2 bedroom,2bath villa overlooking their small lake. It was really nice. The amenities were more than enough, the staff seemed friendly. I am not ready to move yet, but when I am, I definitely would consider Lely Palms.

It was great to see what a facility dedicated to memory care could do. I appreciated the light-filled common areas, activity areas, and outdoor space.

The facility is very nice. They offer a lot of programs for the patients. Love the courtyard and the walking path.

Everyone that I met here was very warm and welcoming. I enjoyed the tour and the "homey" feel of the facility. I think it will be a wonderful new home for my Mom.

All the staff in the facility very friendly and nice. Residents said same things. Strongly recommend this facility to everyone who needs senior care.