ProMedica Senior Care

Arden Courts is the right place for people with dementia. They let them live their own lives and are very Interactive with all of the residents. All of the staff are cheerful and always willing to help in any way. I will say there have been a number of falls both with my friend and many other residents, but I'm not sure what they can do about that given the current rules. The wonderful thing about their standards is anytime there's a fall or the resident acts out and needs to be medicated in any way the facility reaches out to the family to inform them. A particular example is the resident was a little anxious and acting out and the nurse decided he needed a Xanax. She then immediately called to inform us of that medication. Their general philosophy is to avoid any psychological / psychiatric drugs unless absolutely necessary. Of course, other meds are maintained. A friend of his recently visited with me and she was extremely impressed with the facility and more importantly the staff. She observed what we also have observed with their interaction with residents.

The nicest facility that we have seen in the Austin area. The courtyard in the center of the building is beautiful as well as the outside surrounding area. The activities and family involvement is great also.

I toured Arden Courts Bath on [Date remvoed]. It's a very nice facility that is well taken care of. The outdoor area is very nice, large area and completely fenced in. Instead of one building with a large common room and dining room, the facility has 4 buildings with 14 residents each with its own dining area, activity room, reading room, etc. There is a common area where the 4 buildings connect. There appears to be a lot of activites for the residents as well. The downside is the size of the bedrooms which are very small. I do not see my mom being happy with such a small bedroom.

We met with [name removed] who is very knowledgeable. she is compassionate and caring . The residents looked happy and well cared for. The other staff members were friendly and pleasant. The facility was clean and well cared for. Liked the areas to walk safely outside. Staff are all trained on dementia care. Individual rooms were nice size . activity calender was full of fun activities. Also facility is able to provide care through the whole alzheimers journey.

We met with [Name Removed] who gave us a thorough tour of Arden Courts. He was extremely helpful in answering our questions and treated everyone we met along the way with respect and geniality. Given that we are mainly interested in memory care facilities, we really like the fact that his facility only houses and treats people with Alzheimers and/or Dementia. Their staff is specifically trained to work with this population and the living quarters are built with those needs in mind. The location is perfect for us and the environment is fairly simple as is appropriate for the residents. There are lovely gardens where one can sit with visitors and some of the group meetings are held outside.

Father only in 3 days. Most of our experience is with the [Name Removed]. She has made every effort to visit my dad as he had had challended. She has been most kind, accomodating and informative.

The facility was beautiful and we met with [name removed] who is in charge of the clinical aspect. She was very helpful and compassionate about my brother's situation. While we toured the facility, she greeted all the residents by name when we encountered them. She even gave us books on dementia to help us on this journey.

My brother is doing great, a talker, and keeps everyone busy. I think the nurses are wonderful. When I walked in they were all supposed to be playing this dice game but my brother commandeered the dice and started telling jokes and I thought this one woman was going to choke, but it was hysterical.

I'm so glad I was asked to do a review! I have nothing but wonderful things to say about this community. My neighbor moved into the LOOP last year and has been having such a wonderful time. She doesn't communicate much but participates as much as possible and she laughs and laughs so much here, I swear this is better for her than living in her house these past few years. Everyone treats me like family when I walk in and the staff is so inviting, literally to anything and everything going on, you walk in and you are involved. Thank you so much for the opportunity to review, I look forward to many more happy times ahead!

I do recommend it highly. It is a smaller place with skilled caregivers. Very comfortable environment.

The facility is very welcoming, with a home like atmosphere . The staff was very friendly and knowledgeable

We visit every Tuesday morning, we come in right after breakfast and my aunt is always sitting by the window waving to us. The caregivers are always so pleasant to us and bring us coffee then we play cards for a bit, whatever my aunt wants to play. A few other residents gather around and watch and we all chat. My family is very satisfied with her care and we are happy we chose this place, we visited so many but this turned out to be the best one.

All is well, the caregivers are doing a great job with mom, who is on hospice. She is actually improving so i don't want to jinx it but fingers crossed she comes off of hospice and back to normalcy. I am pleased with the food choices and quality and how they went the extra mile to get her some desserts she really missed. Mom can be a tough one but the staff handles it well.

My sister is doing so well, this is her second year here. She loves the staff so much and her resident friends, loves trivia and the piano and guitar always being played. I can say personally the staff goes far out of their way to do anything they can to make her day special and our visits special. We are very happy overall.

Where to start... the music, I feel, is their jam, there is always live music here and i just found out its one of the residents that play and his friends join him. It happened to be salon day so everyone was coming to get their hair done and then listening to three guitars and oldies, so many singing along and toes tapping! SO much goes on here but music is my brother's favorite thing to do. He has never smiled more. Thank you to the Auberge for making this happen.

We are very very pleased with Arden quartz memory care. The place is phenomenal. [name removed] loves it there.

Staff made the application process very easy. Geared strictly toward memory care. No ideas for improvement.

I have had the opportunity to visit this facility while caring for a patient, and my overall experience has been very positive. The staff is attentive, respectful, and genuinely caring toward the residents. The environment is clean, well-maintained, and organized, which creates a comfortable and safe atmosphere. I especially appreciate the patience and professionalism shown by the caregivers and nursing team. They take the time to address residents’ needs and communicate effectively with families and visiting providers. It is clear that the well-being and dignity of each resident is a priority. Overall, this facility demonstrates a strong commitment to quality care, and I would feel confident recommending it to others looking for a supportive memory care community.

Wonderful and decided to move my aunt in. The place is very individualsized for those with dementia including Montessori techniques for helping with anger and confusion that comes along with Dementia.

My mom has been living here all of 8 days, I can tell she has been having a great time because she made friends very quickly. The other residents have all said good morning to her today and everyone stopping to talk for a bit, this is so much better than what she was doing sitting in her living room at home all day, watching tv. I was so worried we weren't doing the right thing and now I'll be able to sleep and actually finally be happier than I have been in a while knowing she is doing so well. I stopped by the director's office just now and thanked him for keeping his promise about how my mom will have a great time here, that was no lie. Thank you to all!