ProMedica Senior Care

The workers were wonderful. But they should have had a lock on his door when out. Personal hygiene products, Wipes, diapers disappeared constantly as well as clothing. Would probably recommend though.

It was a very nice facility, well kept and the administration and staff were very nice and helpful. I was comfortable with my husband being there as he needed 24 hour care. The particular care givers he had were fabulous and loved him and took good care of him. This is just me venting. Caregivers doing all the hard work are never paid enough for all they do. The rate went up 2 times in the 15 months my husband was there. One time 8 percent with only one months notice. Way more than the average they said when moving my husband in. All memory care facilities are costly and more than the average person can afford to privately pay.

The concept is wonderful, and the staff is friendly, communicates well . As always, the quality varies between individual caregivers, and some are better than others. I know my mother is safe and well looked after.

My mom improved because she was able to finally relax in a stress-free and caring environment. I know that the peaceful conditions at A.C. greatly Contributed to her improvement. Mom & I are now closer than we have ever been. Thank you.

Not every place is perfect for every resident or family. One size does not fit all. This facility offers good workshops and info on dementia for caregivers. The staff is also loving and caring. There is not a lot of faith-based support, however. My advice... keep shopping until it feels right for you and your loved one. The concept of Memory Care appealed to me, as opposed to straight nursing care. The residents are treated with dignity.

I liked the physical layout of the facility. I didn’t like how callously the many costs were presented on paper, and how long it took to complete the paperwork, despite how kind the staff was. I would recommend Arden Courts to someone who needs quality memory care for their loved one

I like the facility accept clothes, slippers, eyeglasses disappear. The sheets and comforter are never the ones I bought. I wish they would sweep and mop my dad's bedroom floors more frequently. I would recommend Arden Courts in Monroeville to other families looking.

What our family likes the most about Arden Courts is the caregivers and the food. Based on the experience we have had so far, we would definitely recommend this community to other families.

We moved mom to be closer to us. They were great with her but with dad passing and her dementia it was hard for her there. Staff was great food excellent.

Loved the place, everyone seemed very nice, was very thankful that they picked up on a broken hip within the first 34 days of being there, which was from a previous home, but was not happy that they wouldn't take him back after the hip was replaced. But kept the money that had been spent when he was only there four days.

My loved one passed away a day after moving in. I can tell you that the administration was friendly and helpful, especially after my wife's death. My experience with the care staff was limited. Some seemed very caring and friendly, others more distant and interested only in the TV. But hard to tell from just a couple of days. I do wish my wife's room had had a working call button, though it might not have made a difference.

Although the facility isn't the prettiest or updated, the care there is pretty good. The staff are kind and interested in the residents lives. They know them well, and have good communication with the families. I feel my mother is in good hands.

While our loved one was there she liked it and they were al great. We were very happy with them for the time that she was there.

[name removed] passed away last March. They were very caring and took great care of her. I feel that the close attention they give to their residents was amazing. One of the caretakers there treated mom as his own. Called her mama.

I feel like my mom is well taken care of. They do have trouble with staffing like any other place, but the regular people that work there are caring and loving.

What I would say about ARDEN CT Anderson is that the key full-time people are fabulous and the ongoing activities are what is keeping my Mom there. They have wonderful intentions but are understaffed. All the residents are memory care and the setup is wonderful for them. Some of the agency people seem to care but still seems to be a breakdown of communication sometimes and sometimes the agency people are not as motivated or as engaged with the residents to ensure ALL THE NEEDS ARE MET. FOR EXAMPLE: Most residents need help toileting and eating. There are not enough checks for those things. The full-time people and trainers are spread thin.. WONDERFUL PEOPLE it is CLEAN, secure and well maintained for residents not for visitors which is best.

Everyone at Arden Courts Northbrook is VERY caring. This facility is head and shoulders above [facility name removed] where my loved one was at previously. But, communication with psychiatrist about meds has been difficult.

It has been a good experience overall! There have been a couple of people who were not very attentive, but over the past couple months, it has gotten better. Overall, most people were very helpful transitioning my mother to assisted living. What stood out to me was that the facility was well taken care of (clean and didn't smell bad) and the director was wonderful in helping us with paperwork and answering all our questions. The amenities (salon, in house pcp, podiatry visits etc) also were also important as my mom cannot get around very well.

All staff members are caring and very helpful. Looking forward to more time in the nice courtyard as the weather allows as we moved dad in to Auberge in November.