Priority Life Care

There is no care at this facility so I did not answer. I think when most of the people check in here, they do not realize that there is no faculty or staff here after 7:30. Most expect that there is someone to talk to or ask a question. And I don't think the staff realizes that these people are old and each has a special problem of their own. But they need to read up on the geriatric group.

The facility is well lit and clean .. very 'home like'.. Staff, for the most part, are friendly there are some that are not too attentive though which is disappointing for what it costs to be there.. the food is ok.. but doesn't sound like much variety

What we like the most about the community is that the staff members know each resident's name including their requests when nonverbal. I've been very impressed. Their medical staff is great

Best thing is the other residents---they are friendly, bright, and engaged in life, unlike the last two residences I was in. Worst thing is lack of healthy food choices. Food is good but doesn't work if you have diabetes or a heart condition.

Good staff, caring, kind. Rooms are spacious. Salon on site by appointment, activities are great. From time to time some residents get a bit aggressive with others where injuries sometimes occur. They seem to be getting a handle on it since they have recently increased staffing. I think as long as they connected by visiting regularly and bring any issues found to the staff, mom or dad will be fine.

This is a tough one. My 88 year old uncle stayed for 2 weeks respite stay. My husband & I checked out numerous places prior. Sodalis Clearwater seemed very nice. People, encouragement, food, room, etc. This was the first time my uncle could not stay home while my husband & I were away, so I knew it might be challenging for him. First two calls to him, things sounded ok. Third call, he said he was very unhappy. Most of the reasons he gave, didn't really happen. The only one I knew was real, because I called Sodalis about it was that a nurse went into his room at night & woke him up to check on him. I was never told they were going to do that & it was very stardling for him because of his military time. Once I found out about it and spoke to them, they stopped. I think it's probably a very good place, just tough for my uncle's first time and him getting adjusted. I did notice his trash cans were overflowing when I went to pick up his stuff on check out day. That was very disappointing.

I really liked the cleanliness, friendliness, and the quality of care that my mom received while she was there. An improvement would be to provide beds with rails or some sort of cushions to help prevent clients from falling off the bed. That did happen to my mom while she was a resident.

The staff is wonderful, there are not enough activities, and the dining experience is good.

I have challenges with their accounts and billing so it took them a few months to get resolved but other than that I had an overall positive experience.

My biggest concern is Brentwood has stopped pursuing certification for Medicaid & we'll probably need to mom in a year or so. I am especially pleased with the activities director, [name removed] He is top notch! Mom loves everything they do. The staff is friendly and tries to accommodate.

The facility was very nice but the rooms could be bigger. The activities were nice for those who could participate. I didn't like the way they handled our exist after loved one had declined and had hospitalizations.

Very willing to help in any way that they can. We were very happy with [name removed] here at University Pines.

The reality is, it's excellent now, but in the beginning, getting it all set up felt like a nightmare. It was kind of disorganized. Now that everything is set up and they have a new wellness person. It's a little bit easier to manage. I would say, if the people who go there are lucky enough to live nearby to help their loved one get situated and can be there every day for the first month. They'll have a great time. Hopefully their entry plan is more organized now.

Let me start by saying, you will never find any perfect place. No one will take care of your loved one the way you do. But, overall the staff seems pleasant and the care is adequate. The overall appearance of the facility is beautiful, but individual rooms can lack personal hygiene. The pricing of the facility is in range with others, so all in all I would give it a 3.5 out of a five star rating.

Overall it's a nice place and we are starting a family council so that helps families feel like our thoughts count. For our area, it's the best we found for my parents. The staff overall truly love the residents and make us all feel welcome.

They have nice Christmas and Easter gathering that 2 family members can attend that include a meal. Staff is always friend and helpful.

Staff is friendly. Food is very good considering they cook for so many. Faculty is just the right size so it's not intimating for the residents.

The cleanliness of the apartments gets a 3, but the facility itself would get a 5. I really like The Pines. It's a smaller facility so it's not overwhelming. It feels homey. And it's close to shopping and groceries and restaurants. The community fee is higher than most facilities. However they have specials wherein the fee is waived which was very nice.

I have only been there once to visit so far, staff seems nice but I have to say that their prices seem high and the rooms are small.

The administrative team has years of being in the job there and love what they do consistency is very important. Therapists are great as well. I love that it is a smaller community